Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
Hi,With regards to the above offer, if a new customer wants this plan, how does she go about activating it? I don’t see this offer for new customers anywhere. Also, does this price last for just 12 months, or is it permanent? If it is only for 12 ...
I’m in Newfoundland and I have the 4G plan and no matter what I do or where i am I have the on bar if I’m lucky two I’ve been paying for data and only using 1gb if I’m lucky, it’s been going on for months. I’m wasting my money and can’t change anythi...
I am thinking of switching my plan to the $40 4G Speed 15G 30-Day plan. Will this switching change my rewards from the $ based to a points system, which I wish to avoid?
It won't recognize my account info. I know it recognizes my email because it allows me to reset my password but then when I enter both it says there is an error.
I purchased data as I have exceeded my use for the month but it isn't working. Not sure how to fix it. Any help is appreciated.
Hello, I'm seeking some advice from the knowledge folks here. I have an old plan still under the old rewards system. I get $8 monthly. I would like to do two things:1. Change my phone number now. This will be a transfer in from another carrier.2. Cha...
I bought the plan of 300 international long distance minutes for calling to country of Iran, but I cannot! I payed $15
I attempted to use this code when I updated my account to the 40 dollar one.It will happen on my next payment.Why did the code not work and will I receive tbe offer?I want this offer
Saw an article, Koodo introducing 5 Perks, Roll over Data, 2x the 4G Speed, Premium Voicemail, of Course PM has Unlimited SMS, though not the Unlimited L-D International Call.Wishing PM could eventually have 2x the 4G speed, Roll Over Data, VoLTE, Wi...
Hello, My service is suspended. The message indicates I need to renew my account. However, my monthly payments come out of my credit card AND my card is paid off each month. There is ALWAYS sufficient funds to cover my monthly $37.00 cell phone bi...
To activate the new line for the special holloween plan, I am planning to port in from Phone box. Does anyone have similar experince for porting from Phone box?
Hi I have an old public mobile Sim card 6 years ago and never been activated or used. Can I use it to activate a new line?
I have plan $15 / month. If 100 minutes have been used, can I still make a call? It will charge the extra on my credit card? Or it stops & I can’t make any outgoing call? Thanks
My usage history shows numerous outgoing calls to 438-580-4001. I didn’t make those calls. What can I do? I’m on a limited minutes plan 100 mins/month. These outgoing calls drain lot of minutes: 35 minutes in 4 days.How can I get back my unused minut...
Public Mobile here.Did you know our new 4G speed plans are up to 30x faster than your current plan? Upgrade to 5GB of 4G speed data for just $40/mo. Get this deal in My Account at https://selfserve.publicmobile.ca. Plus save up to $135 on a Certified...
I can’t get into my email due to 2 step verification nor can I get onto my public mobile account to change sims as I’ve lost my phone this has been a real struggle I’m just trying to change my SIM card to the new one so I can pop it into the temporar...
I mixed my Dougherty username and main can you please transfer my public mobile telus or koodo because u give hard time.
I was wondering what the difference is between Public Points and their reward system? If i sign up for points would i lose my current rewards per month( e.g. the $1 discount per month for friend refers/loyalty/autopay)
Hi,I bought this US roaming add on with unlimited text , call and 250MB data. On the first day, data worked well. I got a text from Public Mobile that I used most of my data already. Then data stopped working. I checked my account and it showed I sti...
Can someone from Public Mobile/ Telus come clean and tell us about changes that were made since Winter/ Spring 2022 on the Public Mobile service and the banding or band downgrading of the service provided to Public Mobile customers service on 3g.Befo...
going online my account shows data usage has been minimal.I receive text twice in two mths that I have used 70% of data.
Is it for every friend you referred, you can get $25 for each one? Or you just have one chance get $25?
This particular question has been asked on Reddit, RedFlagDeals and on the PM forums but no official answer given the question is buried deep in the individual threads. a lot of folks pointing that it could be like the typical 3x bonus for a year for...
I baught a 60$ card for my phone it's supposed to be unlimited with 14 GB only my data is working can't call or receive calls it's been 3 years I've been with public never had this problem
Why is my plan not working when I paid for my monthly plan it says I have 5 g data and unlimited call/text and nothing is working? How can I fix this
How do I get in contact with a moderator to help with an issue?
I just opened an account and ported my number from Virgin mobile I can make calls but not receive calls. Please help!!
Hi. I want to now how public mobile works!? Tnx
So I’ve changed my plan to the amazing $40 for 15 GB at 4G speed. 朗I did see a confirmation at the time of the change. Is there somewhere I can verify this on my account now? I just want to be sure it’s going to take effect on my renewal date. Thank...
I didn't receive the Carte SIM Order 48440
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