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rewards

Hello, None of my rewards are showing up as a discount on my bill this month, is there a reason why?

rondaleess by Great Neighbour / Super Voisin
  • 107 Views
  • 11 replies
  • 0 Bravos

Missed out on the 2GB activation promotion.

Hi, I am a new customer who just recently made the switch from rogers (On Jan 16th 2022). I noticed that there was a promotion for a free bonus 2GB just after I finished activating my new SIMCARD. Since I was eligible for this bonus promotion, I was ...

Resolved! Auto Pay issue

Hi there. I would like to change my debit card I use for auto pay with a credit card, but when I remove the auto pay and try to set it again with the credit card, it does not allow me to enter new card and simply provide the one I entered at first pl...

arashrocky by Good Citizen / Bon Citoyen
  • 388 Views
  • 48 replies
  • 0 Bravos

Resolved! Can not see $10 referral bonus in my account

Hi. I am a new customer and got my account activated just now. I had inserted a referral code but I do not see the $10 credit on my account. I would appreciate it if you could help me with this issue. Thank you so much.

Vida1 by Great Neighbour / Super Voisin
  • 136 Views
  • 6 replies
  • 0 Bravos

Rewards

Bonjour, Rewards are usually add in my account so my required payment is lower.I paid my renewal without rewards rebate being applied (15 $, so I paid 75 $ + tx) instead of 60 $ usually. So next period I should see 15 $ (twice) deducted from the nece...

Honey1979 by Great Neighbour / Super Voisin
  • 136 Views
  • 15 replies
  • 1 Bravos

Resolved! Refer A Friend

"Combined Rewards amount cannot exceed the value of your rate plan."Does this mean that I can collect rewards if the referral chooses a plan that is more expensive than mine?

SvenRicky by Great Neighbour / Super Voisin
  • 220 Views
  • 16 replies
  • 0 Bravos

Resolved! 500 one-time Int'l LD bonus 500 MIN

Can 500 one-time Int'l LD bonus 500 MIN only be used for long distance and international calls?or can they be used for local calls as well? Reason for this question is that I am on $15 , 100 minutes plan and have used up 90 mins and left with 10 mins...

rafayaleem by Great Neighbour / Super Voisin
  • 85 Views
  • 2 replies
  • 0 Bravos

31DEC21 Activation Bonus

Could you be so kind as to give me the activation bonuses. I wasn't able to activate before Dec 31st because ... of the holidays(?) .. I only received my SIM card on the 5th.

damonpw57 by Great Neighbour / Super Voisin
  • 159 Views
  • 8 replies
  • 0 Bravos

Missing refer A friend reward

Hello, I joined Public Mobile on December 1st, 2021. When I activated my account, I input my friend's referral code. I was told that after 3 days I would receive $10 credit and my friend would get $1 every month. However, until now, both of us didn't...

20041973 by Great Neighbour / Super Voisin
  • 108 Views
  • 8 replies
  • 0 Bravos

Referrals

I have brought 2 customers to Public mobile in the last year. I used my referral code but never got any referral discounts. This seems to be a scam. Anyone else had the same problem?

Popcornl by Great Neighbour / Super Voisin
  • 154 Views
  • 17 replies
  • 1 Bravos

Resolved! Rewards

I had a promotion to invite a person to join and by December 31st 2021, and then I would get 5 dollars off for up to 6 months. I referred the friend before then, but only got the 1 dollar off each month not the extra 5 dollars too.

bradyOlson by Great Neighbour / Super Voisin
  • 39 Views
  • 4 replies
  • 0 Bravos

Resolved! Bill Credit

Hello,I recently purchased a pre owned phone with the promise of a $30 bill credit but I have not received my credit, how do I get someone to help me get this?Thank you,Brad.

obralahan by Great Neighbour / Super Voisin
  • 67 Views
  • 5 replies
  • 0 Bravos

Resolved! Understanding rewards

Hi I'm new here and I don't know how to understand my rewards, why and where they came from? Is there a guide I can refer too?

reenamis by Great Neighbour / Super Voisin
  • 110 Views
  • 2 replies
  • 0 Bravos

Resolved! missing referral reward

Hi. My wife referred me to Public Mobile. I typed in her referral code when signing up, but she never did get the reward. Is there a way to make sure that happens? Thanks!

jgibbear by Great Neighbour / Super Voisin
  • 126 Views
  • 11 replies
  • 0 Bravos

Resolved! Is there a max reward allowed?

I was wondering what happens if your rewards are greater than your bill? I have the lowest plan for 15$... so say I refer 4 friends this month @5$ each or 6 months, will I have a credit on my account for the balance or will it top off at 15$ and I'll...

Alexxja by Good Citizen / Bon Citoyen
  • 147 Views
  • 5 replies
  • 1 Bravos

Resolved! Referral numbers

How do I view the referrals / phone numbers that I have?Thank you!

Darryl69 by Model Citizen / Citoyen Modèle
  • 167 Views
  • 7 replies
  • 0 Bravos

Resolved! About rewards

I just recommended a friend to use pubic, but I only got a $1 reward. I saw a reputation saying that recommending a friend before December 31 can get a $5 reward

Finesse by Good Citizen / Bon Citoyen
  • 198 Views
  • 15 replies
  • 1 Bravos

Resolved! Do Rewards Reset when you rejoin PM for the 2nd time?

For example, a PM customer has rewards in every category and switches to another carrier. After doing that and if they were to return as a PM customer for the 2nd time would all of their loyalty rewards just be reset?

allagelman by Model Citizen / Citoyen Modèle
  • 175 Views
  • 6 replies
  • 2 Bravos

Resolved! Refer a friend

I referred a friend and they signed up on Sunday. I have not seen any indication that I am getting any rewards.When will I see the rewards.

evamp by Great Neighbour / Super Voisin
  • 276 Views
  • 8 replies
  • 0 Bravos
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