Topics with Label: Rewards

Refer a Friend Monthly Rebate

I referred a friend in February 2023, and have not received my $1.00/month rebate.

Resolved! How to i redeem my cash reward towards my monthly bill

Hello All,please how do i redeem my cash rewards towards my next bill?

New phone Upgrade- Though Public Mobile

Will I receive anytype of deal or reward or points to purchase a upgrade though phone carrier vs elsewhere?

Resolved! 1 GB not in account?

I was emailed an offer to exchange points for 1 GB but I am not seeing it in my account balance? Where is it? Can you please help me?

Hi!I will be travelling for a month and wanted to defer my plan but there was no such option. So I plan to disable my pre-authorized payment for a month until I return to Canada. I have friend referral and other rewards on my plan. If I reactivate my...

my referrer did not get her $1 off monthy for referring me

My spouse referred me to public mobile, but she did not receive her $1 off her monthly bill even though I used her code that she provided, and her account is active and I activated my phone back in December 2022. I tried several times to log a servic...

Resolved! 3x points offer

I activated a second phone for a family member. Will this plan qualify for the 3x points back?

Resolved! How does redeeming the 15 dollar off reward work?

Will it apply to the next payment I have upcoming? how can I see if it has been applied? will it show a negative balance? do I have to time it to be on the day of my payment?

Resolved! Cancel authorization of payment from credit card

I am not using the service of Public Mobile now, so I want to cancel the authorization(for Public Mobile) of payment from my credit card, but I cannot login to Public Mobile now, and there isn't a people to talk with, how should I do?I should get ret...

Resolved! $2 Pre Authorized payment reward.

I did not receive my $2 Pre Authorized payment reward, also my son' account as well.

Resolved! If I'm still under old loyalty program, does it still reduce by $1 per month after 1 year? Also...

Just checking if I get the additional $1 off every year for loyalty (I know up to 5 years. I'm approaching year 2 and wondering if I should just switch to points. Also, if I upgrade my plan, do I have to switch to the points loyalty plan? Thanks

Resolved! Points

Hi Can we gift the points we collect each month? Thanks

Resolved! Rewards

I recommended Public Mobile to a friend and he tried to use my rewards code and was told it was not valid He went ahead without my code, registered and is now a customer.is there a way to get this fixedDOUG

Resolved! Changing plans from 3G to 4G

When I change my plan from 3G to 4G on the next renewal date, Do I loose all my Rewards and promo Add-ons?

Resolved! how to cancel redemption

I accidentally redeem twice times, how do I cancel for one?

Resolved! Mistakenly given points, and point designations

I recieved a text saying Reward points were mistakenly given Mar 2nd, and it was going to be taken back. Now there's no record on the 2nd, but I have a number of weird credit gains, I'm not sure what they're for, exactly. One was 1.00 Point "Give Bac...

Resolved! new plan

If I change my plan, do I still get my loyalty rewards? - I have been with Public for 3 yrs and don't want to loose those rewards.

Resolved! loyalty and pre authorized rewards

Are loyalty and pre authorized rewards automatically added when you change your plan? Do they automatically go with you to the new plan? I'm just changing plan, not payments method, SIM or phone number.Thanks!

Resolved! Overcharge

I suspend my account and then un suspended and now I never got my rewards I’m I going to get a credit?

Resolved! Points vs Rewards

Has anyone taken the time to figure out how the new Points system compares to the old Rewards system? TIA,

Resolved! Referral bonus kick in not appearing

Hi,I referred my brother to PublicMobile and we activated yesterday. How long does for the referral bonus to appear in my billing cycle, and for him to get the 10$ credit? I have read a previous post saying it should be immediate, so not sure. I have...

Resolved! 35/month plan - curious wording - forcing me to points?

I'm on the old 32/month + rewards plan I'm looking at the 35/month because it is 4G vs 3G .Concerned about the line where it says 3x points - Is it forcing you to points on this plan?.This is the only plan that mentions pointsDaveismissing

public points...

I received the following text-message today: "Public Mobile here. On March 2, 2023, we incorrectly applied additional rewards credits to your account. These additional credits have since been removed, but you can rest assured that your existing rewar...

Resolved! Points back

When will I receive the 10% points back for switching to public mobile

Resolved! Public mobile rewards

I am just wondering how this works. I read that I could earn reward point but asking and answering questions in community page. How much contribution do I need to make to get points though? Like for example is it 10 posts for 1 points, etc? Is there ...

Resolved! Why hasn't my referral code worked

When signing up for public mobile, I used a referral code from a friend in order receive rewards, however it has been been around two weeks and there is still no sign of the any rewards received. Any help would be much appreciated.

Resolved! Switching Plans - How do current rewards transfer over

Hi All,I am considering changing my plan but I am on the old reward system. Does anyone know if switching plans will my current rewards still take effect? ( IE I get $4 off a month now) The new plan does not say I need to convert to the new system ( ...

Rewards Login

I transitioned from Rogers to Public on FridayThe account ported successfullyI am trying to login to the rewards portal using my userid/pw from the main Public Mobile websiteBut it just keeps spinning with no response Can someone advise if the reward...

Resolved! How to get discount through points ?

I am going to join PB. I want to know to get discount through points. How it's works? I will receive points in my account and for the next month I have a option to use them OR it's automatic apply to my bills ? Thank you.

Resolved! referral

I provided my referral code to my friend, who just signed up with Public MobileHow long before I see $10 rewards bonus get added to my account and his ? Louis

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