7 hours ago
Hi I referred a family member to public mobile. But the referral link I copied was not valid. Can you add the referral to my account to get the reward?
Thank you!
Ivy
7 hours ago
@Ivy578 Get your family member to open ticket with support and they can add it for you .
send a private message To CS_Agent
⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
7 hours ago
yes, PM can add the referral after
just activate without the code first. Then ask your family member to use his account to open ticket , ask PM to add it back. Use the orange charbot icon on lower right, type Submit ticket and choose Contact Us and it will bring you to ticket open screen
7 hours ago
@Ivy578 this can be added for you by a CS_agent and should appear in their account within 72hrs. You will need to open a ticket through the Chatbot: https://widget.telus.tiia.ai/publicmobile/publicmobile.html
(and then type: Customer Support Agent)
Or, if you are having trouble with the Chatbot try sending a private message to:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
(note: you will need to be logged into your Community account for this link to work)