Community

WiFi

Cell phone does not connect to WiFi  - have Telus internet service Pure Fibre Internet 250 with unlimited data, have an unobstructed router and am sitting right next to the router.Also cell phone will not send or receive text messages if data is turn...

Have any of you obtained a bundle discount for Telus home services?

My friend just renewed his Telus home internet and Telus TV . He was able to get an additional $5 monthly bundle discount from Telus by telling them he had a PM account. You can get a $10 monthly bundle discount if you have a Koodo or Telus mobility ...

Compte bloqué

To French support

Why is it so easy to change your number in your account for public mobile but not other phone compan

Ported to Kodoo

To support

FIDO Charges DECLINED PAYMENT

Hello there,I have change my service provider after 3years from the FIDO and applying a charge related to a declined payment without prior notification or consent, despite my account being officially closed. This practice violates transparency and co...

Travel

A support query

App not open and already paid my chip not active

>> Support

Re: How to make onetime monthly payment

 @Elder98 buy voucher, like gift cards,  from Shoppers won't earn you PCO points as suggested by @Chalupa_Batman earlierYou might see some 'offer" about points for gift card, but it is only for specific promotion.  We NEVER see any promotion about ge...

Anyone getting the new iPhone 16e?

https://www.apple.com/ca/shop/buy-iphone/iphone-16e/6.1-inch-display-128gb-blackI have to admit, I'm a bit intrigued by this phone. It has a very long battery life and supports 2 eSIMs and a physical SIM card.  The price tag though, seems a bit high ...

Re: How to make onetime monthly payment

@hTideGnow wrote:hi @Elder98 Just to add to what @Chalupa_Batman said, those are legit voucher sellers which have a approved voucher retails system that does not only sell Public Mobile vouchers but others as wellAlso, those vouchers sites have been ...

29$ 20GB Canada, USA, Mexico

Just wanted to let you know this plan is back! It was 10GB lately for the same price. 

I need my puk code

Need my puk code to use my life wireless sim in my Motorola phone

Unable to send messages on group chat

Since switching to different carrier last month, unable to send messages to one group chat. Tried everything. Help. So frustrating. The chat link for support doesn’t help much 

Feedback for Oracles to share with "The Powers That Be"

Hello Oracles,I know from time to time you have to move a post into The Lounge which is understandable. However, I have noticed over the years that every time a post is moved to The Lounge, it pushes other start up conversations down the list or to t...

Looking for feedback with PM users using eSIM and TextNow SIM

I know there are a few here but it's been a while since I've had the conversation.Just wondering if any PM brethren currently use or in the past used an eSIM with Public Mobile and had a TextNow SIM card in the same phone??? And if so, what was your ...

Data usage

Belongs in support

Phone not working

Belongs in support

Receiving images via text

Needs support

Email

Could someone tell me why I lose my email in my email app on my iPhone, every time I use hotspot to use my computer. I then have to set my email up through my iPhone google account. Thank you. 

Re: Phone plan without data

@Phil_Adelphus wrote:@Wendy07  Public Mobile does not have any data only plans, they are all phone plans with data.  Are you sure you're looking a plans and not add ons?  Maybe what you're looking for is more like this Telus plan that is $100 for a y...

Bell Let's Talk

Trying to donate and get message saying that PC Mobile accounts are unable to complete donations by text. How can I fix this?

Rewards

To support for visibility

Real experience of porting land line to Public Mobile needed, please

I would like to hear REAL experience people had transferring REAL land line to current (active, few years existing) PM account.As land line cannot receive SMS what is going to happen if I proceed with porting in land line number.PLEASE, no theoretica...

More Choice?

It's kind of funny seeing the PM banner on the main (and plan) page asking us to sign their petition supporting more choice for us in internet providers while at the same time restricting our choices of cell plans that we can change to. I miss the da...