@Gerry12 Several customers had issues end of last week with no data after plan switch. According to PM, they fixed the issue. As mentioned, contact customer service agent.
@HowieJ It is nice to help your friend. He should know that Public mobile is a no frills, low cost DIY mobile company. There is no live support (ie. call centre, live chat or kiosk) for customer service issues. Ticketing and private messaging syst...
@Robynesar wrote:So when I go up the Us I have to turn on roaming but other than that I’m good? Except that other thing you said which I gotta read about @Robynesar Correct. If you have a newer phone, you should have no issues. Here is some additiona...
@MdeA Unfortunately, you can't activate a new account with a previously used SIM card. You will need to purchase a new physical SIM card. Or if your phone is eSIM compatible, you can activate with eSIM instead of physical SIM card. Download the PM...
For customers who want to pick up at a physical locations, it is a good idea to call the store first to make sure the store has Public mobile SIM cards before going.
