@HezzyBear This maintenance announcement was for the self service account. Your actual phone service should not have been affected by this website maintenance. It looks like that your account was suspended because of some autopay/preauthoized paymen...
@ehsan11 wrote: "Making the switch easier is a step in the right direction, but making eSIM mandatory seems like a huge barrier. The post says to just 'upgrade to an eSIM-compatible device' if ours doesn't have one—that's a big ask to change plans. W...
@Peppertime2 Your phone service was not be affected. @HezzyBear Public mobile is part of the Telus group of companies. In general, the Koodo and Telus plans are more expensive, but offer more features than PM (call control, Wifi calling, internationa...
@MarJean Not sure if you are still having issues with your phone. The scheduled maintenance should not have affected your issue. Which model phone are you using?Maybe try a simple reboot of phone. Network reset of phone.P.S. I started your own post...
@Napi322 wrote:The service hasn’t been very good either, so I’m considering switching from Public Mobile to another carrier.However, I don’t have a Canadian phone number yet, and my Japanese phone number is currently on hold, so I’m unable to receive...