@Fitz This plan is available for existing customers. Just change plans
via your self service account. You can either change plans immediately
or at next payment date. It is recommended to change at next renewal
since Public mobile does not pro-rate p...
@DMac2 You should also received a text 1-2 days later after your husband
activated his account stated that you referred a new friend. Are you on
the old rewards system or the new reward points system? If on old
rewards system, you can check your refe...
@Jennh Is your phone service working this morning? Was your new credit
card charged?What does your payment history page show?Overnight on your
payment date, there are warnings about suspended account. As long as you
have autopay or available funds, t...
@Margsphone How long have you been on the $25 plan? Are you on autopay?
Maybe screenshot your plan details.In the past, for some of the older
plans, if you were on autopay, you were given extra 0.5 GB data to your
@avin01 Did you do a plan change immediately or at next renewal
date?Another possibility is a glitch in the self service system.
Sometimes, you are seeing the old cached version of the website with old
plan details. Try a different web browser, clear...