@MW25 Website can be finicky at times. May try to clear cache first, or incognito mode. Or try a different web browser. If still issues, then need to contact customer service. I will try to escalate to CSA_PM, but if you have been in contact with a...
@Kartheekc As mentioned, a few posts about similar problems that last few weeks/months. Maybe try a reboot of your phone. Network reset of phone (note: this will erase any saved Wifi passwords). If I remember correctly, one members said that when h...
@Harmandeep_kaur More details would be helpfulNew customer? did you port over your number? Did incoming calls or texts work before? Data working?What have you tried? Reboot your phone? Network reset of phone?
@Daniel_Chang Maybe wait another 1-2 days. If still have not received, you should submit a ticket for customer service help.Send a ticket via the chatbot to customer service agent (CSA) via link: https://widget.telus.tiia.ai/publicmobile/publicmobil...