Issue is resolved as of morning Oct 5**Same status as of 7PM ESTOngoing outage due to cable damage Impacted Cities:KahnawakeSaint-RémiChâteauguayhttps://www.telus.com/en/qc/outages
Thanks @maple_leaf no worry, there is member who likes to put me under the microscope and keep reminding me how "faulty" I am 藍. I am used to it and I know how to ignore those negativities.
@keresturi9212 did you try on both browser and app?Wait another day and try againusing the browser with Incognito modeTry again using the app. If you have already installed the app, uninstall , reboot and reinstall. And remember to grant Location P...
@marknembhard $16.95 is $15+ taxDo you have a $15 plan? Did you make a $15 add-on purchase ? Login My Account and check the Payment history page to confirm:https://myaccount.publicmobile.ca/en/account/my-payment/manage-subscription
@yuxing eSIM cannot be transferred from phone to phone. BUT Luckily, you can get a replacement for FREETo rebuy new eSIM for FREE, first, download the app on your new phone and login. If you have problem with receiving 2FA code, click "Didn't Recei...
@CathyMassig i have escalated your issue on behalf. PM support agent will reach out in the morning. Please monitor your community inbox for their message:https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage
