@Gerald6 Duplicated thread. No need to keep open new post, please refer back to your original thread: https://productioncommunity.publicmobile.ca/t5/Get-Support/New-Sim-card/m-p/1454590/highlight/true#M991269
Issue is resolved as of morning Oct 5**Same status as of 7PM ESTOngoing outage due to cable damage Impacted Cities:KahnawakeSaint-RémiChâteauguayhttps://www.telus.com/en/qc/outages
@T7-P71 instead of putting in the code at the New Promotion Code box, you could have accidentally bought extra data. But no worries, it is an easy reverse by PM Customer Service. You just need to engage them with a support ticket. Please open tick...
@crashdanboom Critical part to US roaming depends on T-Mobile/AT&T/Verizon coverage and whether you can connect successfully onto either network.If the phone is not connecting to T-Mobile/AT&T/Verizon, change the Network Connection from Automatic to ...
@MichaelBonner there is no Moto 15, but there are Moto e15, G15 and G15 PowerI have checked all 3 models for you. They are all non Canadian models and they are NOT COMPATIBLE.Yes, they are all new models with VoLTE and 5G. But like all other tier 3...
@BMakore Are you on a 30 days or 90 days plan?The code works for most of us without issuePlease try using the browser with Incognito Mode to enter the promo code (and instead of using the direct link on the offer, please login My Account first):Log i...
