Duplicated thread. Please refer back to original: https://productioncommunity.publicmobile.ca/t5/Get-Support/Cancel-the-mobile-plan-EL8026/td-p/1366912 edited by computergeek541: updated the web address link to an older thread that is about the sam...
Issue is resolved as of morning Oct 5**Same status as of 7PM ESTOngoing outage due to cable damage Impacted Cities:KahnawakeSaint-RémiChâteauguayhttps://www.telus.com/en/qc/outages
Thanks @maple_leaf no worry, there is member who likes to put me under the microscope and keep reminding me how "faulty" I am 藍. I am used to it and I know how to ignore those negativities.
@Sam116 login again using browser with Incognito mode and check if the funds still showing $40 and check payment history page and see if the payment and purchase were registered, it will be showed on 2 transactions If it doesn't show the add-on was p...
@Paulleewogg1 in terms of reliability, physical sim has no advantage over eSIM. Physical sim card just easier if you need to switch phone a lotYour issue you had could be just caused by local network issue. I wouldn't worry much if you don't experi...
@KarimaMinaz Try to get the code via email. On the 2FA screen, click "Didn't Receive code" or "Resend Code" and choose "Send email" to get 2FAIf you still cannot login, you will have to engage CS agent for further assistance. Private message CS Age...
@Treich3 Do you have the paid 300 LD mins add-ons which includes calling Australia, or the Bonus 500 LD add-on from previous Christmas, which does not include calling Australia?If you have the 300 LD mins add-on, call Australia by dialing 011 (Canada...
