Hi Community, We're excited about the interest in eSIM and thought it would be helpful to share some easy tips before you begin your new eSIM journey! Looking to activate?Simply download the Public Mobile App to get started. When you purchase your ...
Hi Community, Thank you to everyone who contributed to the great conversations on the Community last month! The Community could not be such a great place to get support without you all. We’d like to give a special thanks to all our members who earned...
Hello Community, We’re excited to announce a new limited-time bonus as part of our Refer-a-Friend program. Starting today, when you refer a friend to Public Mobile and they activate on any plan $29 or above, you’ll both earn a $15 bonus credit, on to...
Hello Community, We’re excited to announce a new limited-time bonus as part of our Refer-a-Friend program. Starting today, when you refer a friend to Public Mobile and they activate on any plan $29 or above, you’ll both earn a $15 bonus credit, on to...
Hi Community, Thank you to everyone who contributed to the great conversations on the Community last month! The Community could not be such a great place to get support without you all. We’d like to give a special thanks to all our members who earned...
Hello Community, Due to pending Canada Post labour disruptions expected on May 22nd, we are currently unable to deliver orders to PO Boxes and Rural Route addresses placed after May 13th. If you placed an order prior to May 13th and it has not arriv...
Hi Community, Thank you to everyone who contributed to the great conversations on the Community last month! The Community could not be such a great place to get support without you all. We’d like to give a special thanks to all our members who ea...
Hello Community, We're excited to introduce a new feature on our website and would like your feedback. Participate in a quick user test that takes no more than 5 minutes. Click this link to get started: User Testing Survey. What's Happening? You've p...
Hi Community, Thank you to everyone who contributed to the great conversations on the Community last month! The Community could not be such a great place to get support without you all. We’d like to give a special thanks to all our members who earned...
Hello Community, We wanted to give you an update that we are completing system upgrades during the following maintenance window: March 4 | 10:00 PM EST (7:00PM PST) to March 5 | 9:30 AM EST (6:30AM PST) During this time you will be unable to: - Purch...
Hi Community, Thank you to everyone who contributed to the great conversations on the Community last month! The Community could not be such a great place to get support without you all. We’d like to give a special thanks to all our members who earned...
Hi Community, Thank you to everyone who contributed to the great conversations on the Community last month! The Community could not be such a great place to get support without you all. We’d like to give a special thanks to all our members who earned...
Hello Community, We've introduced a new update to the Public Mobile website experience. This update will enhance the websites aesthetics and usability, ensuring a consistent and improved look throughout. What to Expect: Dark Theme: The website will f...
Hi Community, Thank you to everyone who contributed to the great conversations on the Community last month! The Community could not be such a great place to get support without you all. We’d like to give a special thanks to all our members who earned...
Hello Community, We're happy to announce the launch of our brand new Support Videos. These videos have been carefully crafted to help provide detailed support and answer some of our most frequently asked questions. They are a fantastic resource for b...
Hello Community, We want to inform you about the ongoing Canada Post strike that started on November 15, 2024, which may affect the delivery of new Public Mobile SIM cards. To ensure you receive your SIM without delays, we are switching to alternativ...
Hi Community, Thank you to everyone who contributed to the great conversations on the Community last month! The Community could not be such a great place to get support without you all. We’d like to give a special thanks to all our members who earned...
Hello Community, We wanted to give you an update that Activations, My Account access and ticket submissions will be unavailable during the following maintenance window: November 10 | 12:00 AM EST to 10:00 AM EST or November 9 | 9:00 PM PST to 7...
Effective as of 10/29/2024: Hi Community, Below you’ll find our Community Terms of Service as well as some guidelines to follow when using the Community. Please read them and familiarize yourself before starting or continuing to use the Community. F...
Hello Community, We wanted to give you an update that Activations, My Account Access and Ticket submissions will be unavailable during the following maintenance window: October 20 | 1:00 AM EST to 10:00 AM EST or October 19 | 10:00 PM PST to 7:...
Hi Community, Thank you to everyone who contributed to the great conversations on the Community last month! The Community could not be such a great place to get support without you all. We’d like to give a special thanks to all our members who earned...
Hello Community, On October 1, you may have received a text message incorrectly stating that the payment information on your account has expired or is outdated. We encourage you to visit My Account to verify the payment information on your account i...
Hi Community, Thank you to everyone who contributed to the great conversations on the Community last month! The Community could not be such a great place to get support without you all. We’d like to give a special thanks to all our members who earned...
Hello Community, We wanted to give you an update that Activations, My Account Access and Ticket submissions will be unavailable during the following maintenance window: September 15 | 00:01 AM ET - 10:00 AM ET (9:00 PM PST September 14th to 7:00 AM...
Hi Community, Thank you to everyone who contributed to the great conversations on the Community last month! The Community could not be such a great place to get support without you all. We’d like to give a special thanks to all our members who earned...
Hello Community, Exciting news! Courtesy of Mobile Klinik, we have a fantastic offer for you, just in time for the Back to School season. Redeem this special 0-point offer online and take advantage of it at your nearest Mobile Klinik store. Offer Det...
Hello Community, We wanted to give you an update that Activations, My Account Access and Ticket submissions will be unavailable during the following maintenance window: August 11 | 12:00 AM EST to 10:00 AM EST or August 10 | 9:00 PM PST to 7:00...
[Update as of 8/12/24]: Thank you for your patience as we worked to investigate this. We have reached out via SMS to those who have been impacted. ----- Hello Community, Due to a recent system issue, you may have received an email and/or text messag...
Hi Community, Thank you to everyone who contributed to the great conversations on the Community last month! The Community could not be such a great place to get support without you all. We’d like to give a special thanks to all our members who ea...
Hello Community, We want to update you regarding the recent service disruptions impacting some of our subscribers in Ontario, Quebec, and the Maritimes. Early this morning, our team successfully implemented a fix that resolved the network congestion ...
Hello Community, We wanted to give you an update that Activations, My Account Access and Ticket submissions will be unavailable during the following maintenance window: June 16 | 12:00 AM EST to 10:00 AM EST or June 15 | 9:00 PM PST to 7:00 AM P...
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