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Resolved! Certified Pre-Owned Phones: F.A.Q

Hey Community, As many of you may know, it’s been almost a year since we’ve launched our Certified Pre-Owned phones, and we’re so happy you’ve shared in its growth! From our evolving CPO catalogue, to our Community Picks promotions, we continue to of...

J_PM by Public Mobile
  • 9413 Views
  • 72 replies
  • 41 Bravos

Welcome to our New Community!

Happy New Year Community, We are delighted to launch our newly redesigned Community. We hope you like the fresh new look, and that the new design will allow you to find information you need quickly and easily. Curious about our new upgrades? We’ve hi...

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J_PM by Public Mobile
  • 14623 Views
  • 214 replies
  • 58 Bravos

Top Contributors – December 2022

Hi Community, Thank you to everyone who contributed to the great conversations in the Community last month! The Community could not be such a great place to get support without you all. We’d like to give a special thanks to all our members who earned...

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Silvio_M by Customer Support Agent
  • 521 Views
  • 0 replies
  • 5 Bravos

Scheduled System Maintenance on Jan 15

Hey Community, We wanted to give everyone a heads up that Activation Portal will not be available during the following maintenance window: January 15, 2023, 00:00 ET – 11:00 ET During this time, you will be unable to activate SIM cards. If you try to...

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J_PM by Public Mobile
  • 341 Views
  • 6 replies
  • 3 Bravos

Lunar New Year Promotion: 5GB for 8 Months - Extended!

Hey Community, Happy Lunar New Year! To celebrate, starting Wednesday, January 11, until February 7th, 2023, new customers can get an extra 5GB of bonus data for 8 months when they activate on select plans with promo code: BONUS5FOR8 How to Get this ...

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J_PM by Public Mobile
  • 1626 Views
  • 31 replies
  • 6 Bravos

Boxing Week Deals on Now!

Hey Community, Get ready to dominate your holiday shopping with our Boxing Day deals! For a limited time, we're offering 4G plans that will give you lightning fast data speeds, + bonus data for the next 12 months. So whether you're streaming movies, ...

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J_PM by Public Mobile
  • 2517 Views
  • 43 replies
  • 4 Bravos

Top Contributors – November 2022

Hi Community, Thank you to everyone who contributed to the great conversations in the Community last month! The Community could not be such a great place to get support without you all. We’d like to give a special thanks to all our members who earned...

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Silvio_M by Customer Support Agent
  • 647 Views
  • 0 replies
  • 5 Bravos

More is Merrier with Public Mobile

Season’s Greetings Community, During this season of giving, we’re bringing back our Holiday Rewards and we’ve got some amazing things to give! Starting December 1, we’re giving away free data, free international long distance minutes and more, availa...

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J_PM by Public Mobile
  • 9993 Views
  • 306 replies
  • 55 Bravos

Black Friday Sale: Upgrade your Phone & Save!

Hey Community, Starting today, until December 6, you can save $30 on your phone bill when you purchase any Certified Pre-Owned Phone. Visit our Certified Pre Owned Phone Catalogue and get yours for Black Friday, while quantities last. Offer Details: ...

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J_PM by Public Mobile
  • 692 Views
  • 12 replies
  • 5 Bravos

Black Friday Sale! 12GB Bonus Data for 12 months - $40+

Hey Community, Starting today until November 27, 2022, customers can get an additional 12GB of data for free* every month for 12 months on all $40 or more plans, with promo code: 12MONTHS12GB. This offer is available to new customers who activate onl...

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J_PM by Public Mobile
  • 4285 Views
  • 61 replies
  • 13 Bravos

Scheduled System Maintenance on Nov 13

Hey Community, We wanted to give everyone a heads up that Activation Portal will not be available during the following maintenance window: November 13, 2022, 00:00 ET – 10:00 ET During this time, you will be unable to activate SIM cards. If you try t...

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J_PM by Public Mobile
  • 207 Views
  • 2 replies
  • 2 Bravos

Single-Day Deal - Get 15GB of 4G speed data for $40 a month

Hey Community, Only available today, you can save more, and get 15GB of 4G speed data for only $40 a month. Before it's gone tomorrow*. This offer is available to new customers who activate online. Rules and conditions apply. How to Get this Offer: S...

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J_PM by Public Mobile
  • 2646 Views
  • 44 replies
  • 7 Bravos

Top Contributors – October 2022

Hi Community, Thank you to everyone who contributed to the great conversations on the Community last month! The Community could not be such a great place to get support without you all. We’d like to give a special thanks to all our members who earned...

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Silvio_M by Customer Support Agent
  • 820 Views
  • 0 replies
  • 3 Bravos

[RESOLVED] Systems Outage - Update: Clear Cookies/Cache

New Update: We are pleased to report the Systems Outage issue has been resolved. We thank you for your patience and support as we worked to get our site page up and running. Please Note: After multiple tests we can confirm the platform is stable. If ...

J_PM by Public Mobile
  • 11138 Views
  • 220 replies
  • 32 Bravos

Alert Ready Test on Nov 16

Hey Community, On November 16, 2022, the Government of Canada will conduct an Alert Ready Test to compatible mobile devices in each province and territory. Alert Ready is designed to deliver critical and potentially life-saving alerts to Canadians. T...

J_PM by Public Mobile
  • 2621 Views
  • 10 replies
  • 9 Bravos

Top Contributors – September 2022

Hi Community, Thank you to everyone who contributed to the great conversations on the Community last month! The Community could not be such a great place to get support without you all. We’d like to give a special thanks to all our members who earned...

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Silvio_M by Customer Support Agent
  • 1225 Views
  • 0 replies
  • 4 Bravos

[New Public Mobile Plans] The less we spend, the more you save.

Hey Community, We have some big news to share with you! We’re introducing new plans at Public Mobile, starting October 17. Our 100% digital storefront and online support means we can pass our savings onto you. All our 4G speed plans now come with dig...

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J_PM by Public Mobile
  • 9387 Views
  • 80 replies
  • 24 Bravos

Find your dream phone and price: Oct 12 - 26

Hey Community, We’re always looking for ways to help you get the latest phone at the lowest prices with our Certified Pre-Owned Phones. Starting October 12 - 26, you can get a newer phone and lower price tag up to 80% lower than the original retail p...

J_PM by Public Mobile
  • 1913 Views
  • 26 replies
  • 3 Bravos

NEW: Introducing even more 4G speed plans

Hey Community, Starting today, we’re introducing three brand new 4G speed plans. These plans are available to all existing and new customers, plus new customers will earn 3x the Points-Back for 12 months when they activate. Plan Details: $55/month 3x...

Tiana_V by Public Mobile
  • 2556 Views
  • 39 replies
  • 5 Bravos

Top Contributors – August 2022

Hi Community, Thank you to everyone who contributed to the great conversations on the Community last month! The Community could not be such a great place to get support without you all. We’d like to give a special thanks to all our members who earned...

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Andu_S by Customer Support Agent
  • 3925 Views
  • 6 replies
  • 11 Bravos

Scheduled System Maintenance on Sept 8

Hey Community, On September 8th we will be deploying some bug fixes and enhancements to the My Account page and it will be down for maintenance between 12:00 and 1:00 AM (Wednesday night and Thursday). If you are looking to make basic changes to your...

J_PM by Public Mobile
  • 1342 Views
  • 26 replies
  • 5 Bravos

FLASH SALE: 2GB bonus for 12 months, $25+ plans!

Hey Community, Starting today until Aug 31 at 11:59PM EST, new customers can get 2GB of bonus data every month for free* for 12months on $25+ plans or higher with promo code:12MONTHS2GB This offer is available to new customers who activate online onl...

J_PM by Public Mobile
  • 2259 Views
  • 28 replies
  • 1 Bravos

Student Plan: 20GB for $55

Hey Community, For a limited time, you can take advantage of our Student Plan: 20GB at 4G speed, for $55/month. In addition, all new activations will receive 3x Points-back - that means you can earn an extra $8.25 in points value on our Student Plan!...

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J_PM by Public Mobile
  • 1421 Views
  • 12 replies
  • 8 Bravos

Top Contributors – July 2022

Hi Community, Thank you to everyone who contributed to the great conversations on the Community last month! The Community could not be such a great place to get support without you all. We’d like to give a special thanks to all our members who earned...

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Silvio_M by Customer Support Agent
  • 1875 Views
  • 0 replies
  • 8 Bravos

Public Points Contests

Hey Community, This month, we’ve kicked-off our summer contests through our Public Points rewards program. Giving you a chance to win some awesome prizes! We’re running 4 contests through the entire month of August. That means 4 chances to win, at th...

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J_PM by Public Mobile
  • 1715 Views
  • 25 replies
  • 1 Bravos

[Winners] Certified Pre Owned Phone Contest

[Contest Update] Congratulations to our Winners @Rosguru, @umnikke8, @darlicious @Korth, @softech, @treefrog, @bridonca, @hendelar, @Dawn69, @roberto Thank you to everyone who participated in our CPO Phone contest. We received all your fantastic feed...

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J_PM by Public Mobile
  • 2771 Views
  • 53 replies
  • 13 Bravos

50% off SIMs Online-Only, Limited Time Offer

Hey Community, Starting today, and until July 31, 2022 11:59PM EST, we are offering 50% off SIM cards, online-only. What does this mean for you? From now until July 31, you will be able to purchase Public Mobile SIM cards for $5 instead of $10 (tax n...

J_PM by Public Mobile
  • 659 Views
  • 5 replies
  • 5 Bravos

Top Contributors – June 2022

Hi Community, Thank you to everyone who contributed to the great conversations on the Community last month! The Community could not be such a great place to get support without you all. We’d like to give a special thanks to all our members who earned...

Andu_S by Customer Support Agent
  • 2876 Views
  • 1 replies
  • 12 Bravos

FLASH SALE: 2GB bonus for the next 6 months, $40+ 4G plans!

Hey Community, Starting today until July 18 at 11:59PM EST, new customers can get 2GB of bonus data every month for free* for 6 months on 4G speed plans, $40+ or higher with promo code: 4GPLANBONUS This offer is available to new customers who activat...

J_PM by Public Mobile
  • 1472 Views
  • 13 replies
  • 1 Bravos