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NEW: Introducing even more 4G speed plans

Hey Community, Starting today, we’re introducing three brand new 4G speed plans. These plans are available to all existing and new customers, plus new customers will earn 3x the Points-Back for 12 months when they activate. Plan Details: $55/month 3x...

Tiana_V by Public Mobile
  • 518 Views
  • 19 replies
  • 1 Bravos

Resolved! Certified Pre-Owned Phones: F.A.Q

Hey Community, As many of you may know, it’s been almost a year since we’ve launched our Certified Pre-Owned phones, and we’re so happy you’ve shared in its growth! From our evolving CPO catalogue, to our Community Picks promotions, we continue to of...

J_PM by Public Mobile
  • 7346 Views
  • 72 replies
  • 37 Bravos

Welcome to our New Community!

Happy New Year Community, We are delighted to launch our newly redesigned Community. We hope you like the fresh new look, and that the new design will allow you to find information you need quickly and easily. Curious about our new upgrades? We’ve hi...

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J_PM by Public Mobile
  • 9652 Views
  • 191 replies
  • 40 Bravos

NEW: Introducing even more 4G speed plans

Hey Community, Starting today, we’re introducing three brand new 4G speed plans. These plans are available to all existing and new customers, plus new customers will earn 3x the Points-Back for 12 months when they activate. Plan Details: $55/month 3x...

Tiana_V by Public Mobile
  • 518 Views
  • 19 replies
  • 1 Bravos

Top Contributors – August 2022

Hi Community, Thank you to everyone who contributed to the great conversations on the Community last month! The Community could not be such a great place to get support without you all. We’d like to give a special thanks to all our members who earned...

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Andu_S by Customer Support Agent
  • 750 Views
  • 3 replies
  • 10 Bravos

Scheduled System Maintenance on Sept 8

Hey Community, On September 8th we will be deploying some bug fixes and enhancements to the My Account page and it will be down for maintenance between 12:00 and 1:00 AM (Wednesday night and Thursday). If you are looking to make basic changes to your...

J_PM by Public Mobile
  • 804 Views
  • 26 replies
  • 5 Bravos

FLASH SALE: 2GB bonus for 12 months, $25+ plans!

Hey Community, Starting today until Aug 31 at 11:59PM EST, new customers can get 2GB of bonus data every month for free* for 12months on $25+ plans or higher with promo code:12MONTHS2GB This offer is available to new customers who activate online onl...

J_PM by Public Mobile
  • 1244 Views
  • 28 replies
  • 1 Bravos

Student Plan: 20GB for $55

Hey Community, For a limited time, you can take advantage of our Student Plan: 20GB at 4G speed, for $55/month. In addition, all new activations will receive 3x Points-back - that means you can earn an extra $8.25 in points value on our Student Plan!...

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J_PM by Public Mobile
  • 741 Views
  • 9 replies
  • 7 Bravos

Top Contributors – July 2022

Hi Community, Thank you to everyone who contributed to the great conversations on the Community last month! The Community could not be such a great place to get support without you all. We’d like to give a special thanks to all our members who earned...

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Silvio_M by Customer Support Agent
  • 842 Views
  • 0 replies
  • 7 Bravos

Public Points Contests

Hey Community, This month, we’ve kicked-off our summer contests through our Public Points rewards program. Giving you a chance to win some awesome prizes! We’re running 4 contests through the entire month of August. That means 4 chances to win, at th...

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J_PM by Public Mobile
  • 1175 Views
  • 25 replies
  • 1 Bravos

[Winners] Certified Pre Owned Phone Contest

[Contest Update] Congratulations to our Winners @Rosguru, @umnikke8, @darlicious @Korth, @softech, @treefrog, @bridonca, @hendelar, @Dawn69, @roberto Thank you to everyone who participated in our CPO Phone contest. We received all your fantastic feed...

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J_PM by Public Mobile
  • 1861 Views
  • 51 replies
  • 12 Bravos

50% off SIMs Online-Only, Limited Time Offer

Hey Community, Starting today, and until July 31, 2022 11:59PM EST, we are offering 50% off SIM cards, online-only. What does this mean for you? From now until July 31, you will be able to purchase Public Mobile SIM cards for $5 instead of $10 (tax n...

J_PM by Public Mobile
  • 372 Views
  • 5 replies
  • 5 Bravos

Top Contributors – June 2022

Hi Community, Thank you to everyone who contributed to the great conversations on the Community last month! The Community could not be such a great place to get support without you all. We’d like to give a special thanks to all our members who earned...

Andu_S by Customer Support Agent
  • 1503 Views
  • 1 replies
  • 12 Bravos

FLASH SALE: 2GB bonus for the next 6 months, $40+ 4G plans!

Hey Community, Starting today until July 18 at 11:59PM EST, new customers can get 2GB of bonus data every month for free* for 6 months on 4G speed plans, $40+ or higher with promo code: 4GPLANBONUS This offer is available to new customers who activat...

J_PM by Public Mobile
  • 1143 Views
  • 13 replies
  • 1 Bravos

Your Public Mobile experience just got an upgrade.

Hey Community, We have a big announcement to share with you! Starting July 13, Public Mobile is going 100% digital, with all new activations and devices taking place exclusively online. New customers can join Public Mobile on the go, from anywhere, w...

J_PM by Public Mobile
  • 12015 Views
  • 224 replies
  • 37 Bravos

FLASH SALE: 2GB bonus for the next 6 months, 35+ plans!

Hey Community, Starting today until July 11 at 11:59PM EST, new customers can get 2GB of bonus data every month for free* for 6 months on $35 plans or higher with promo code: 6MONTH2GB This offer is available to new customers who activate online only...

J_PM by Public Mobile
  • 682 Views
  • 19 replies
  • 0 Bravos

Top Contributors – May 2022

Hi Community, Thank you to everyone who contributed to the great conversations on the Community last month! The Community could not be such a great place to get support without you all. We’d like to give a special thanks to all our members who earned...

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Silvio_M by Customer Support Agent
  • 1222 Views
  • 0 replies
  • 7 Bravos

How we make Certified Pre-Owned Phones like-new!

Hey Community, We received all your great questions about our Certified Pre-Owned Phones. Now we’d like to share a little more about our refurbishment process, so you can have complete confidence in your next phone. What do we check? Battery Health W...

J_PM by Public Mobile
  • 3752 Views
  • 20 replies
  • 10 Bravos

Top Contributors – April 2022

Hi Community, Thank you to everyone who contributed to the great conversations on the Community last month! The Community could not be such a great place to get support without you all. We’d like to give a special thanks to all our members who earned...

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Silvio_M by Customer Support Agent
  • 1717 Views
  • 0 replies
  • 7 Bravos

[Scheduled] System Maintenance: May 8 from 12:00am -10:00am (ET)

Hey Community, There will be system maintenance taking place on Sunday, May 8 from 12:00am - 10:00am (ET). During this time, customers will be unable to activate SIM cards. If you try to activate your SIM card during the maintenance period, you will ...

J_PM by Public Mobile
  • 326 Views
  • 2 replies
  • 0 Bravos

FLASH SALE: 2GB bonus for the next 6 months, $35+ plans!

Hey Community, Starting to May 6 - 9, new customers can get 2GB of bonus data every month, for free* for 6 months on $35 plans or higher with promo code: 6MONTH2GB. This offer is available to new customers who activate online only. Rules and conditio...

J_PM by Public Mobile
  • 767 Views
  • 1 replies
  • 2 Bravos

Top Contributors – March 2022

Hi Community, Thank you to everyone who contributed to the great conversations on the Community last month! The Community could not be such a great place to get support without you all. We’d like to give a special thanks to all our members who earned...

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Silvio_M by Customer Support Agent
  • 1653 Views
  • 0 replies
  • 8 Bravos

Alert Ready Test on May 4, 2022

Hey Community, On May 4, 2022, the Government of Canada will conduct an Alert Ready Test to compatible mobile devices in each province and territory, except Manitoba, Nova Scotia, Ontario and Quebec. Alert Ready is designed to deliver critical and po...

J_PM by Public Mobile
  • 4506 Views
  • 10 replies
  • 0 Bravos

Flash Sale: April 27 - May 2 | 2GB for 6 months $35+

Hey Community, Starting April 27 - May 2 new customers can get 2GB of bonus data every month, for free* for 6 months on $35 plans or higher with promo code: 6MONTH2GB. This offer is available to new customers who activate online or at participating r...

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J_PM by Public Mobile
  • 618 Views
  • 7 replies
  • 0 Bravos

FLASH SALE: 2GB bonus for the next 12 months, $25+ plans!

Hey Community, Starting April 22 - 25 new customers can get 2GB of bonus data every month, for free* for 12 months on $25 plans or higher with promo code: 12MONTH2GB. This offer is available to new customers who activate online or at participating re...

J_PM by Public Mobile
  • 685 Views
  • 8 replies
  • 1 Bravos

Earth Month Offer: Buy a phone, and we’ll plant a tree!

Hey Community, It’s Earth Month, and this year we’ve partnered with Tree Canada to plant a tree when you buy a Certified Pre-Owned phone on April 18 until May 1. See how you can make an impact. Plus, we’ll throw in a free one-time 5GB data add-on. Of...

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J_PM by Public Mobile
  • 657 Views
  • 9 replies
  • 8 Bravos

Top Contributors – February 2022

Hi Community, Thank you to everyone who contributed to the great conversations on the Community last month! The Community could not be such a great place to get support without you all. We’d like to give a special thanks to all our members who earned...

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Silvio_M by Customer Support Agent
  • 1687 Views
  • 0 replies
  • 4 Bravos

FLASH SALE: 2GB bonus for the next 12 months, $25+ plans

Hey Community, Starting on April 8 - 11 new customers can get 2GB of bonus data every month, for free* for 12months on $25 plans or higher with promo code: 12MONTH2GB. This offer is available to new customers who activate online or at participating r...

J_PM by Public Mobile
  • 437 Views
  • 5 replies
  • 1 Bravos

[Resolved] System Issue: Accounts in Suspend

Update: The account suspend issue has been resolved. Thank you. ———————— Hey Community, We’re currently having some issues with our Monthly Renewal Charge and Auto Top-Ups, causing some customer accounts to mistakenly go into suspend. Our team is wor...

J_PM by Public Mobile
  • 19231 Views
  • 591 replies
  • 18 Bravos