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eSIM Compatibility with Public Mobile

Hi Community,  We're excited about the interest in eSIM and thought it would be helpful to share some easy tips before you begin your new eSIM journey!  Looking to activate?Simply download the Public Mobile App to get started. When you purchase your ...

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J_PM by Public Mobile
  • 55295 Views
  • 118 replies
  • 42 Bravos

It’s Day 13 of #14DaysOfGiveaways!

Can’t wait for the holidays? Neither can we! That’s why we’re giving away awesome goodies every day from December 8 - 21, 2015. Enter for your chance to win a TV, tablet, smartphone, or other great prizes.   There will be a new prize revealed every ...

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Jeremy_M by Retraité / Retired
  • 3830 Views
  • 14 replies
  • 2 Bravos

It’s Day 12 of #14DaysOfGiveaways!

Can’t wait for the holidays? Neither can we! That’s why we’re giving away awesome goodies every day from December 8 - 21, 2015. Enter for your chance to win a TV, tablet, smartphone, or other great prizes.   There will be a new prize revealed every ...

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Jeremy_M by Retraité / Retired
  • 1421 Views
  • 1 replies
  • 0 Bravos

Gone Fishing

Hey Community,   I wanted to take a brief moment to let you all know that I will be going on holidays and returning to the Community on the 29th of December. Please be advised that the Community will be moderated and supported by these awesome people...

Jeremy_M by Retraité / Retired
  • 3353 Views
  • 8 replies
  • 8 Bravos

It’s Day 11 of #14DaysOfGiveaways!

Can’t wait for the holidays? Neither can we! That’s why we’re giving away awesome goodies every day from December 8 - 21, 2015. Enter for your chance to win a TV, tablet, smartphone, or other great prizes.   There will be a new prize revealed every ...

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Jeremy_M by Retraité / Retired
  • 3012 Views
  • 6 replies
  • 2 Bravos

It’s Day 10 of #14DaysOfGiveaways!

Can’t wait for the holidays? Neither can we! That’s why we’re giving away awesome goodies every day from December 8 - 21, 2015. Enter for your chance to win a TV, tablet, smartphone, or other great prizes.   There will be a new prize revealed every ...

WPM0722_Twitter-Daillies-10.jpg
Jeremy_M by Retraité / Retired
  • 3831 Views
  • 12 replies
  • 2 Bravos

It’s Day 9 of #14DaysOfGiveaways!

Can’t wait for the holidays? Neither can we! That’s why we’re giving away awesome goodies every day from December 8 - 21, 2015. Enter for your chance to win a TV, tablet, smartphone, or other great prizes.   There will be a new prize revealed every ...

WPM0722_Twitter-Daillies-9.jpg
Jeremy_M by Retraité / Retired
  • 1325 Views
  • 1 replies
  • 2 Bravos

It’s Day 8 of #14DaysOfGiveaways!

Can’t wait for the holidays? Neither can we! That’s why we’re giving away awesome goodies every day from December 8 - 21, 2015. Enter for your chance to win a TV, tablet, smartphone, or other great prizes.   There will be a new prize revealed every ...

WPM0722_Twitter-Daillies-8.jpg
Jeremy_M by Retraité / Retired
  • 2636 Views
  • 5 replies
  • 1 Bravos

It’s Day 7 of #14DaysOfGiveaways

Can’t wait for the holidays? Neither can we! That’s why we’re giving away awesome goodies every day from December 8 - 21, 2015. Enter for your chance to win a TV, tablet, smartphone, or other great prizes.   There will be a new prize revealed every ...

WPM0722_Twitter-Daillies-7.jpg
Jeremy_M by Retraité / Retired
  • 5093 Views
  • 16 replies
  • 2 Bravos

It’s Day 6 of #14DaysOfGiveaways!

Can’t wait for the holidays? Neither can we! That’s why we’re giving away awesome goodies every day from December 8 - 21, 2015. Enter for your chance to win a TV, tablet, smartphone, or other great prizes.   There will be a new prize revealed every ...

WPM0722_Twitter-Daillies-6.jpg
Jeremy_M by Retraité / Retired
  • 2368 Views
  • 4 replies
  • 0 Bravos

It’s Day 5 of #14DaysOfGiveaways!

Can’t wait for the holidays? Neither can we! That’s why we’re giving away awesome goodies every day from December 8 - 21, 2015. Enter for your chance to win a TV, tablet, smartphone, or other great prizes.   There will be a new prize revealed every ...

WPM0722_Twitter-Daillies-5.jpg
Jeremy_M by Retraité / Retired
  • 3582 Views
  • 8 replies
  • 1 Bravos

Real Time Payment Vouchers are here!

Hey Community! We have great news for those of you who prefer to make payments using Payment Vouchers.  Now instead of having to buy a Payment Voucher for a set amount and then waiting until later to pay online or through our phone system, you can m...

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Jeremy_M by Retraité / Retired
  • 10597 Views
  • 6 replies
  • 12 Bravos

Show us your holiday spirit and you could win!

DAY 1 – 14 Days of Giveaways starts now.    Can’t wait for the holidays? Neither can we! That’s why we’re giving away awesome goodies every day from December 8 - 21, 2015. Enter for your chance to win a TV, tablet, smartphone, or other great prizes....

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Jeremy_M by Retraité / Retired
  • 30244 Views
  • 639 replies
  • 5 Bravos

Top Contributors – November 2015

  Big thanks to all our Community members! The support you gave last month was extremely important as we went through some major Self Serve updates.    We want to give a special mention to the contributors below for showing awesome support in the Co...

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Mansi_G by Retraité / Retired
  • 6897 Views
  • 18 replies
  • 8 Bravos

We’ve made some exciting updates to Self Serve

Hey Community,   We’ve made some exciting updates to Self Serve, including a full make-over! We’re hoping you’ll agree that along with loving our new look and feel, you’ll also find our new Self Serve easier to navigate, making it a much better exper...

Jeremy_M by Retraité / Retired
  • 25031 Views
  • 173 replies
  • 8 Bravos

Maintenance scheduled – we’ll be back soon!

  Hey there, we wanted to give everyone a heads up that Self Serve and Activation portals will not be available during the following maintenance windows:   Nov 14 Sat 12 AM – 8 AM EST Nov 15-16 Sun 8PM – Mon 11 AM EST Nov 18 - 19 Wed 12 AM – Thu 9 A...

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Jeremy_M by Retraité / Retired
  • 7610 Views
  • 36 replies
  • 5 Bravos

Farewell and good luck to Caroline and Moid

Hi everyone,   We would like you to take a moment to read this update as our Community is going through some changes. We want to give a big shout-out to a few of our team members who will be leaving our Public Mobile team. A huge thank you goes out t...

Jeremy_M by Retraité / Retired
  • 4930 Views
  • 11 replies
  • 9 Bravos

Top Contributors – October 2015

  We would like to thank everyone for starting some great conversations and encouraging fellow members to seek support and answers on the Community.   Special thanks goes to the members listed below for not only providing feedback and support to Com...

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Mansi_G by Retraité / Retired
  • 6735 Views
  • 16 replies
  • 11 Bravos

Time for a fresh phone?

  We know some of you had concerns about having to bring your own phone to Public Mobile.  What happens when I need a new phone? Where do I go? So we are now working with Orchard to offer customers an affordable way to get a new phone and not have t...

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Moid_I by Retraité / Retired
  • 8569 Views
  • 22 replies
  • 10 Bravos

Halloween Scavenger Hunt Giveaway (now closed)

    The winners of the $200 VISA gift card are   @Bigmac | @globalgold | @Gorgon | @pairofdox | @spamgirl   Congratulations! We’ll be reaching out to the winners through Private Message.   Again, thanks to everyone for participating in the Halloween ...

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Mansi_G by Retraité / Retired
  • 17015 Views
  • 45 replies
  • 9 Bravos

Thank You!

Thank you. Thank you very much.   We’d like to thank you, this Thanksgiving weekend, for making the Public Mobile Community awesome!         

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Moid_I by Retraité / Retired
  • 4448 Views
  • 9 replies
  • 9 Bravos

Top Contributors - September 2015

  A big thanks to all our Community members!  We had a number of system issues in September so the help and support you gave was more important than ever.   And a special thanks to the contributors below for providing the most helpful solutions. Kee...

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Mansi_G by Retraité / Retired
  • 5513 Views
  • 10 replies
  • 7 Bravos

Report spam text messages sent to your smartphone

Spam text messages are unsolicited and generally unwanted commercial advertisements sent to wireless phones via text or picture/video messaging.   Spam messages are not sent by Public Mobile. These fraudulent text messages can entice the recipient to...

Moid_I by Retraité / Retired
  • 6988 Views
  • 14 replies
  • 6 Bravos

Multiple charge issue (Resolved)

Hi Community,   Some of you may have received an SMS from us regarding multiple charges on some of our customer’s accounts.  Don’t worry - if you didn’t get this message, this means you were only charged once so all is good.  For those of you who did...

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Moid_I by Retraité / Retired
  • 4805 Views
  • 9 replies
  • 5 Bravos

Voicemail Migration

Starting in October, we will begin moving to a new Voicemail system. The new voicemail system will ensure that you continue to receive reliable service.   The voicemail migration will start in October and continue for several months as it will be don...

Moid_I by Retraité / Retired
  • 18888 Views
  • 2 replies
  • 7 Bravos

We’re sorry, we’re experiencing some issues

Hey Community,   We know some of you have been experiencing intermittent issues with our service over the last couple of weeks. We feel your pain and are working really hard to get these issues fixed as soon as we can.   In the meantime, we are all h...

Moid_I by Retraité / Retired
  • 30529 Views
  • 149 replies
  • 8 Bravos

Top Contributors - August 2015

  Big thanks to all our Community members for creating a dependable neighborhood in this Community and making it your own. It wouldn’t be possible without your participation. Congrats to all!   Special thanks to the contributors below for submitting...

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Mansi_G by Retraité / Retired
  • 5131 Views
  • 21 replies
  • 3 Bravos
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