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iphone is disabled

I have not used my phone for over 3 months as I was out of the country.When I returned, I charged my phone but I get a message saying 'iphone is disabled'. I have been charged on my credit card for the phone even though I have not been using it.It is...

Update information & change plan

sort Out my challenge

hi! Have an issue about my sim unfortunately before I started use it, I never registered it under my name, so what can I do to register under my identity???

Account remains suspended even after payment

Hi my accound will not reactivate even after monthly payment. Last month everything was good, it hasn't been 90 days so why is my account suspended? I never had this problem before.

Paid yesterday.. Account says active but get Emerg calls only message

Account says active buy can't call. I get emergency calls only message. I paid $25 with a voucher yesterday. Thx.

Unknown number called me

Recently I've had an unknown (to me) number message me who knew some personal details about me. They've also called me numerous times in the middle of the night. They will not tell me who they are.Is there any way I am able to figure out who this num...

SIM card

Activate SIM card - Everything works...Except calls coming in do not ring the phone-Calls are directed to the message box.Try the SIM card in another similar phone: same thing - no ring - messageHelp Help

Login/account information

I was setting up my account, switching from bell. I transfered my number over. I can call out and text out, just can't receive phone calls in. It goes straight to my voice-mail. Also, it's not letting me sign into my account.

US Talk Text Add-On Purchased in Error

I'll probably have to eat this cost but is it possible to cancel an add-on you've purchased by accident? I bought a US Talk-Text add-on in error when what I wanted was a data add-on. oops.

No service

I can not make a call or receive call when somebody calls me it goes directly to voice mail. It has been 2 days since i switched the company

I cannot find my account

I have two Public Mobile phone numbers. I need to discontinue the second one. I cannot recall the email address associated with the second number, or the PIN. I know the plan I have and the phone number and the credit card used for auto pay. Help!

/Ive been a customer for 4 years and today i couldn't access 611 to update payment. wont connect

i thought i didn't set up online acct so i thought id set one up and pay through there but it doesnt send me the code or info to my email .. tried several times.. what is going on?

Can't make or receive calls, but can send and receive texts.

Can't make or receive calls, but can send and receive texts.Account is paid up and active. it seems LTE switches to 3G momentarily when call fails, and the reverts back to LTE. Can't access voicemail or 611.

Coverage

Is cellular coverage available in Cuba?

Scam Calls on New Activation?

I just activated my new Public Mobile number and within hours received 5 unknown incoming calls from 4 different numbers all with the 206 area code. The duration of each call was 0:00 and there was no voice message left. I only found this when I chec...

VoLTE and Pixel 3a XL

Hello,My question is to anyone who already has VoLTE profile enabled and using Pixel 3a XL - does it work?I know that in official FaQ section of Public Mobile it is not listed as VoLTE compatible, https://www.publicmobile.ca/en/on/get-help/articles/v...