How to cancel my phone service with Public Mobile
How do I can cancel my Public Mobile cell phone account? According to my payment plan I am currently paid up from March 18th until April 17th. Thank you.
How do I can cancel my Public Mobile cell phone account? According to my payment plan I am currently paid up from March 18th until April 17th. Thank you.
611 isn’t working
I get reimbursed for my phone but am required to provide Monthly Invoices.How do I get Public Mobile to email them to me, or send me paper copies?It must be broken down clearly to show what I am getting billed for which month.Please advise.
Hello,My plan that I signed up for was $15/month Unlimited Canada Wide talk. I just recently logged in and my plan has been changed to: $15250 MBdata at 3G speed- 30-day plan- 100 Minutes Canada-wide Talk- Unlimited International Text I never consent...
How come it's not letting me call 611 so I can add a prepaid voucher on my phone
It shows data has been used when we haven't been using it. Early morning hours too. What could be happening?
hi, my sim card seemed it stopped working. i tried a different sim card on my phone and it was working. i was trying to add money into my account and it wont work at all!
My fiancé is in England, roaming with a Canadian number (on a different provider). When I first called her my phone asked me to get the UK long distance minutes add on. So I did. Afterwards I could call her. After talking for many times now over a mo...
Hello, How do I cancel my plan?Thanks
i have auto payment and i had to cancel my credit card and am waiting for a new one. my payment is suppose to go thru before i get my new card… will my phone stop working? what do i do
Is public service down? I can't receive or make phone calls and my payment isn't till next weekend.
I do not receive the verification to my email or phone and because of that i cant get in to my account what should i do
Hello, I am trying to activate a new SIM card after losing my phone and it gives me an error that my number is not a valid Canadian phone number. Please help
Hello,My data is not working.I have airplane mode off, restarted my phone etc and my data still isn't working.I have 1 gig to use, so that isn't the issue.Any help would be most appreciated.
I have been with Public since last fall on a 4G plan. A few days ago I upgraded to Pixel 7 Pro from an older Samsung phone. Sending MMS messages with pictures is now incredibly slow. The messages generally take several attempts to successfully send. ...
Purchased add on text and phone for 15 day in US. Has never worked and has only 5days left. Would like a refund for the plan tha never worked. Tried every trouble shooting technique
Hello. I wanted to ask about something that occurred while I was on a phone call. A voice recording came on and said that due to technical difficulties the call cannot be completed or something along those lines. I was somewhat unclear if the technic...
I’m trying to add a new phone to my account but I can’t access my account through my email, only community have another phone and a new SIM card too but access my account , please help , it’s my husbands new phone and I wanted to add him to my accoun...
Can I add minutes online?
I change my plan to remove ADD-ON however plan changed but add on remained same. Please help me with that.
What is happeningNeed to access the service and no one can reach me help
Hi all, I have 2 phones/numbers on a single Koodo post-paid account. I'm trying to port phone #1 of 2, but ran into issues while activating:tried activating SIM card 1 for phone 1 using IEMI (seeing as I have x2 phone numbers under the same account),...
How do I put my payment in
Changed PW successfully. Still can't log in, system error. Needed the old PW to get into this forum ? What's Up ??
bill
Hi! I can't login to my account it keeps saying system error. Can someone help me get into my account.
Can log on to community but not my account ...says system error
As stated in the subject I am unable to login into my account event though email and password are correct. I receive the message 'system error, please try again' every time I try to login. I just wanted to check the status of my account for internati...
Currently I am on a 3G plan. I have several free data add ons with lots of data remaining - will they use 4G if I upgrade my plan to 4G?
I have a question regarding VoLTE for US roaming. I understand that the transition to VoLTE is being phased in for subscribers that have been on PM prior to Feb 2023. I also understand that once a subscriber has had VoLTE enabled they will be notifie...