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J_S · 04-08-2025

Hello, Today when I checked my account and just noticed that I didn’t receive points back for my payment made in March nor April 2025. I understand the delay for April as the payment was done today. However, I was supposed to receive the points back ...

J_S · 11-18-2023

I have been staying with PM for more than 5 years so received loyalty reward for $5/month plus automatic payments reward for $2/month plus friends referral award. I updated my plan this week but thought I must enrol in the new point system before I c...

J_S · 04-08-2025

Thanks! I’ve submitted a ticket. Will see. 

J_S · 11-19-2023

So losing 10-20% of loyal customers is NOT a big deal at all but actually a WIN for PM. WELL DONE PM! Keep up with your GOOD WORK!

J_S · 11-19-2023

It looks like PM just want to kick out all the existing customers in the legacy rewards system otherwise they would NOT have to email us over and over suggesting us to switch to the points system. However, apparently they are afraid of losing all of ...

J_S · 11-19-2023

Maybe you know this but we don’t. We don’t check the community everyday. I have only logged into the community for a couple of times over past several years and this was the first time I changed my plan after staying with PM for more than 5 years. I ...

J_S · 11-19-2023

Had PM indicated existing customers can stay in their legacy reward system, I wouldn’t switch to the points system. Before this I had received multiple emails suggesting me to switch to the points system and I ignored. PM finally get what they want t...

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Have not get points back since March

Can I reverse to my previous reward system

Re: Have not get points back since March

Re: Can I reverse to my previous reward system

Re: Can I reverse to my previous reward system

Re: Can I reverse to my previous reward system

Re: Can I reverse to my previous reward system