The Community is an active and collaborative place to learn more about events and ask questions to fellow fans! Check out our most popular conversations happening right now!
Hi I have enterd a wrong number to shift from bell to Public mobile,now my account i cant proceed , system asking the code which was sended to wrong number So i want to register for new sim number plz reply
@CS_Agent Hello, I have a Public Account for about 7 years now and I am using it for my son. I am currently on a 29$/month plan but can’t afford this anymore.I wanted to go back to the 15$ month plan (with 250mb of data) that is available to new cust...
I was driving downtown texting my wife when my number changed. I have an esim on a Samsung S22+. The number should be one transferred from Telus. It had been working for months. No idea how or why this changed, but even public Mobile tried to send to...
I am confused as to why when travelling with 3 others who also use public mobile and all of us have signed up for the 15 day USA package for talk text and calls. I cannot receive or make phone calls. Another in our group is having trouble sending and...
Hello ,I just got a new phone that supports eSIM and my old phone does not support it. Because of this I am not able to use the new phone.pls assist.thanks
Hi @CS_Agent After porting from Rogers to Public Mobile, during the e-sim process it messed up and now i dont have access to my original number. And i cannot sign into my account due to the text message verification. I was hoping i can sign in and tr...
I have several questions and I hope it's ok to ask them here. I'm considering switching to the Canada/US/Mexico plan but the "details" info concerns me. It says this is a "limited time" offer only and can be cancelled anytime. Is that true? Also,...
My wife’s is abroad now, and she desperately needs roaming to be added, but her account is locked. What should I do? I’ve changed the passwords, but it doesn’t help. PLEASE ADVISE ASAP. Thanks
I have the new Canada-USA-Mexico plan, I am in Mexico now, can I call and text Mexico and Canada unlimited without any additional charges? Also use data? Thank you.
I saw the plan last week and would like to get that. I finally got the sim card today. I see a $29 plan there now but no mention of the Mexico roaming. Is this the same plan?
I'm in Arizona with family. Three of us have public mobile accounts. One is a brand new 100 GB us/can plan, another was an old account upgraded to the 30 GB us/can plan, and mine is a cheap plan with a 15 day talk/data add on. We're working with one...
I am unable to send/receive pictures and/or group chat with my android phone to/from my friends/contacts who have an I-phone.I can send/receive pictures and chat with out issues with contacts that have an android phone.I can also simply test message ...
Hi folks.I didn't have this problem on my old provider but ever since I moved over to Public Mobile, if someone sends me a photo or image, it'll show up in a separate SMS thread than the texts.How do I fix this. I'm on an Android Google Pixel 6.Than...
My phone (SIM card) says I have 2 GB of data, 25 days left until reset, and I have used 310 MB.My Public Mobile account says I have 1 MB of data, that it is all used, and that I have 11 days left until the reset.Why are they so different?Thanks!
Hello,Yesterday, I downloaded the PM app and signed up for the 50GB plan on my Android phone. The payment was successful. I chose to transfer my existing phone number from Fido to PM. I left my Fido sim in the phone and within 10 minutes, I received ...
I’m traveling to SE Asia tomorrow night for several months (I’ll be getting an E-Sim for each country) is there a way to still receive text messages while I’m away? I hope so! If not, what would text senders see on their end when sending texts if I a...
Has PM changed their policy and is now once again offering all available plans to existing subscribers?I ask this question because I have just noticed that all plans are now available on my account page . I now have the option if I so choose to go ...
I created a new account with Public Mobile last night. Started process on lap top and finished on Iphone, two payments taken off visa and an email from Public Mobile with a different account number and my old cell number which is deactivated. How do ...