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Phone was stolen have no access to email profile or anything to reset it

Need help asap

Got a new sim card to replace my old sim card after old phone stolen - not working

My new phone (iphone 13) is unable to receive texts and calls even though I already changed the sim card on my account after ordering a new one. I've restarted it several times to no avail and tried putting the sim card in other phones from my friend...

Overcharged on my account and no data usage was applied

I been paying for add-ons and used 25$ I was only able to use a bit of it then I was already receiving texts that I used 100% of my data so Public mobile has been charging me and taking my money but hasn't given me my full services.

account locked sim card lost

Hi i lost my phone so sim card gone account online locked due to forgotten password bought new sim card how can link new sim to old number thank you so much

my phone number and email are not excepted

I need a ticket and have even received emails from Public to my email address to reset password. But I can’t get a ticket: Select issue Something else Complete additional When I try to create an account with my phone number, 6xxxxxxxx7:'The phone num...

Doogee S95 Pro

I finally managed to destroy my rugged Cat phone. It still works for calls, but an incident at work has melted half the plastics, torn some chunks of exposed electronics out, and left only half the display readable. I've done some ugly ad-hoc repairs...

5GHz WiFi Stopped Working after Switch to Public Mobile

Confused about roaming in US

We'll be travelling to US shortly and trying to decide best roaming options. I'm aware of the 3G shutdown, but I'm not sure it I understand it enough to know if it impacts us since we are both on a grandfathered 4G LTE speed plan. Public Mobile websi...

I tried to top up my data but I'm getting a error accessing web sites

Hi I tried to top up my data but I'm getting a error accessing web sites. Can you please look into this.

SIM card not working

My iPhone says that my SIM card is not supported. What should I do? 

Tried changing password, it didn't work

Hello, I would like to be helped regarding my situation. I tried going into my Self Serve account and it did not work. I then tried changing the password two times and both times, it returned an error or an error had occured. Trying to sign in again ...

my self service account

I can't sign in to my self service account...and I need to by an add-on for US travel starting July 6th.

Bonus gifts?

Is it just me or has it been a few years since members were gifted with an extra data or phone call gift. I have every appreciation for Public Mobile, and do enjoy my discounted prices for referrals, etc. But I also enjoyed the occasional gift of ext...

My account is locked

Could you please unlock my account? The email address on the account is xxxxxxxxx@gmail.com Edit:. Email redacted by will13am. Please do not post personal information in the public forum.

No network available

Hello wonderful community.Can you please help?I switched my SIM card from my old iphone to a new iphone & cannot text or call.My phone settings show ’no network available’but the carrier shows PublicMobile.how do I fix this?thank you

Unusable voucher

I bought a voucher to top up my phone yesterday and I can use it to top up my phone! The store would not reimburse!

Switching phone number issue

It's been over a month and I still have no outbound calls. I'm not receiving the sms to port the number. I'd appreciate any help!

My plan coverage

I will be travelling to Quebec, New Brunswick, Nova Scotia and PEI. Can I use my voice, text messaging and data to call anywhere in Canada?

June 6 promotion for referee

I refered a customer with my # (xxxxxxxxxxxx) and I didn't received my $5 for 5 months

Problem with hearing and talking on two sperate phone with Public mobile service plan why?

Problem with hearing and talking on two sperate phone with Public mobile service plan why?

No data this month???

My billing cycle is every 26th, this time I didn't get any data. Why??? Need help.

Unlimited talk not working

Keep running out of minutes even though I have unlimited minutes. What is going on? This is not the first time this has happened either.

New phone

Do I have to register a new phone everytime I get one with PublicMobile or is keeping the same SIM card good enough?Thanks

Using Public Mobile in the USA?

How do connect add on to phone and text while in the USA?

Receiving bill by mail

Hi, I am a handicapped person who is unable to use the computer. Therefore I have to ask someone every time to help. For me to pay each month I would need a mailed bill. Please can you do this for me. If you need to contact me, please call xxxxxxxxxx...

Someone else has my number.

Lost my phone over the weekend, i have been trying to call it , it would still go to my custom VM greeting. all of the sudden this morning when i tried calling again it would just keep ringing/ Vm never picked up/ tried again/ this time someone answe...