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739398posts

Recent discussions

Resolved! Old email address unviable, but need a password reset!

I no longer have access to the email address I used to sign up for Public Mobile, but I need the password reset function. How can I change my password without access to this old email address? I tried to submit a ticket, but that requires you to log ...

cloe_allard by Great Neighbour / Super Voisin
  • 50 Views
  • 3 replies
  • 0 Bravos

mobile data

will i be able to use mobile data in London or Sri Lanka?

Paminiw by Great Neighbour / Super Voisin
  • 37 Views
  • 3 replies
  • 0 Bravos

Problem with my account

I got minutes on the 28th I shouldn’t be due till that same date this is the 2nd time this has happened can you fix this or should I go to a different company

Scott76 by Great Neighbour / Super Voisin
  • 49 Views
  • 5 replies
  • 0 Bravos

New reward change back

Today I accidentally join the new reward program, I want to change back to my old reward program.

Jasonxie by Great Neighbour / Super Voisin
  • 61 Views
  • 6 replies
  • 0 Bravos

Roaming with prepaid

Does Public offer roaming with any prepaid plan? Or is roaming only available with postpaid? I would be roaming in USA.

wiye by Great Neighbour / Super Voisin
  • 98 Views
  • 12 replies
  • 0 Bravos

add-ons

I bought the wrong add-on. How do I correct that and get reimbursed?

whd by Great Neighbour / Super Voisin
  • 31 Views
  • 3 replies
  • 0 Bravos

Not working

Service not working and it's active only can call but not text out 

Seanfranks by Great Neighbour / Super Voisin
  • 51 Views
  • 7 replies
  • 0 Bravos

No Service US Roaming

Hello, I recently purchased a 10-day talk, text, 250mb roaming add-on for a trip I’m taking to the US. The service has been spotty with T-Mobile, but decent up until now. I’m currently in Centralia, WA, and there is zero service from my hotel room. S...

ben_wb by Good Citizen / Bon Citoyen
  • 77 Views
  • 6 replies
  • 0 Bravos

Access to my account number

Hello community,I am trying to get access to my account number, But and locked out of my account and I don't have access to the email. can some body help me get access to my account or give me my account numberThanks in Advance.

Taina1 by Great Neighbour / Super Voisin
  • 59 Views
  • 3 replies
  • 1 Bravos

Activation of account

How long does it take to be able to use the sim card after activation? more than 24 hrs passed and my sim card still doesn't work, I am locked out of My Account. All I received is an email about my credit card payment

palci by Great Neighbour / Super Voisin
  • 64 Views
  • 6 replies
  • 1 Bravos

Resolved! Public Mobile Payment Texts

I receive numerous text messages from Public Mobile that a payment is coming due and a payment has been made and bonus' have been applied. Since I am on AutoPay, I really only want to be notified if my account is unpaid. Is there a way to get rid of ...

RexBuck by Good Citizen / Bon Citoyen
  • 86 Views
  • 3 replies
  • 1 Bravos

USA data plan add on did not work

Pre purchased a 10 day USA data plan to be able to check in for my flight once I got off a cruise ship in Bar Harbor Maine…tried several times to access internet and nothing worked, phone displayed T-Mobile as service but nothing. Had to find wifi to...

Redondo by Great Neighbour / Super Voisin
  • 77 Views
  • 7 replies
  • 0 Bravos

Resolved! Phone died

I purchased a refurbished iphone XR in late January 2022 and it has completely died. There was a one-year warranty. How do I go about getting the phone repaired or replaced?

Heather666 by Great Neighbour / Super Voisin
  • 75 Views
  • 3 replies
  • 3 Bravos
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