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I am trying to log in and the account t keeps stating “continue activation” or “go to login” and then the same steps again. i want to access my account to change details in my profile.
Hello, I keep having instances where I have at least 2 "bars", and it says I'm on 5G, but I'm not getting any data and there's an "!" next to my bars. This seems to be intermittent, and will come and go when I'm in the same area. Any ideas what could...
We bought an e sim, it was charged to my card, the verification email was not sent and now I'm in a loop of error pages and get get anywhere. Please help
When logging in I get a page saying to select a plan, then buy a sim card. I have been a subscriber for over 5 years. Whats going on and how to I fix this.
I try to log in in my daugther account to update the paiement info. The loggin page won't work and states the email is not valid. The option "Recover your email" shows: "Please enter a valid phone number registered to your account." when I enter her ...
Somebody called to tell me they received a fraudulent type recorded msg that came from my phone number. Coincidentally I've received 3 other phone calls today all from numbers starting in 250-888-xxxx, one of them left me the msg. What should I do?
Hello. Please can you let me know if there is a way to merge my family accounts. I just moved from Fido tp public mibile. Seems that no i have to manage 4 acounts. How can i proceed. thanks
Hello,I see that public mobile is offering the same $25 plan that i have with 4GB data and 4G speeds while i am on 1GB data and 3G speeds paying $25.How could i switch over to this plan and also keep my referral and loyalty bonuses.Thanks.
I have 2 accounts with public mobile. One for my personal and one for my business. I’m trying to cancel my business phone plan because I no longer need it. Now when I went to sign into my account once signed in it asked me to register for a phone pla...
When I tried to subscribe to public mobile and went through the process I went with esim because I thought my phone could do it. But I found out later that it doesn't support esim and I started the process with esim and now stuck. Can anyone help me?...
Hello Everyone…I wanted to view my current plan but I can’t find it. Under Subscriptions, I see that I’m on the $15/month plan, which originally, was correct, BUT when PM switched from the old Rewards program to the new one, I was down to paying $9/...
my current login account showing as i am activating new sim but i am using this account for years but first time this is happening. I tried with deleted history/ incognito but still problem is same. please help
hey! i saw you guys had an offer saying it was 34CAD a month with 60gb with it and i thought it was fantastic, i was previously on a 28$/25gb plan, and so when i decided to change plans, i wanted to finish my old plan first, so i thought my new plan...
I just signed up and ported my number over successfully, everything works great. I can not log into my account because I do not receive the SMS security code. I can text fine but Public Mobile security code texts never arrive. Any help would be appre...
Hi,My phone has stopped calling /receiving calls. I am still getting messages.My plan is active and I am able to use this SIM from another phone to make calls.Please help.
Data warning says I've used up 2.06 GB. I checked my account's subscription usage online, and it says 6.97 / 53 GB. What's the warning all about if my total limit is still a lot more, and my cut-off date is 3 more days, then the limit goes back to fu...
When others call the phone number of this providers phone they are immediately sent to voicemail. If they wait 5 seconds and call again the phone call goes through. Why is it going straight to voicemail, but the person is not in a phone call? Thanks