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Recent discussions

Service not working

I am trying to make outgoing calls and keep getting the number you have dialed is not in service, but this is for numbers that are in service- tested on my daughters. It rings to her but wont allow me to connect. As well incoming calls wont allow me ...

HeatherMehmet by Great Neighbour / Super Voisin
  • 9 Views
  • 2 replies
  • 0 Bravos

Resolved! Roaming in USA

Do I need to purchase roaming package in US with my current plan?

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JoJo84 by Good Citizen / Bon Citoyen
  • 57 Views
  • 8 replies
  • 0 Bravos

Resolved! Wifi Calling

I cannot seem to find the Wifi calling option on my iphone 11. Do Public Mobile offer Wifi calling?

Mommymydear by Great Neighbour / Super Voisin
  • 52 Views
  • 3 replies
  • 0 Bravos

Activation issue with sim card

Hello, I switched from Koodo to public mobile and during my SIM card activation I had transferred my existing number which caused me to lose connection before the activation finished. The SIM card nunmber is showing on my account but my phone is in s...

Mcouts by Great Neighbour / Super Voisin
  • 30 Views
  • 3 replies
  • 0 Bravos

Resolved! How can I check if my phone can use the sim card

Hi I'm from China, using a phone called OPPO FIND X8, the IMEI is IMEI1: xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxWhere can I check if my phone can use the sim card? Or if it can't be used, can I get a refund if the sim card is delivered already?

YufeiQi by Great Neighbour / Super Voisin
  • 77 Views
  • 3 replies
  • 0 Bravos

Comment on roaming

Was just in Mexico, and because I see a lot of posts regarding roaming, I wanted to leave a comment about it. It couldn't have been simpler. Turned on roaming, restarted phone and it worked flawlessly. Didn't have to mess around with any settings aft...

Jlund by Good Citizen / Bon Citoyen
  • 68 Views
  • 2 replies
  • 3 Bravos

Unable to get any help

My mother is without phone service right now, regardless of the fact she has paid for it.She signed up for public mobile (with my assistance) and during the esim activation process it failed.We cannot get any support because she cannot login because ...

Szek by Great Neighbour / Super Voisin
  • 61 Views
  • 3 replies
  • 0 Bravos

Porting #

Trying to find xxxxxxxxxxxxxxx that was ported from Bell today this afternoon Bell can’t find it or Telus I need somebody to call me xxxxxxxxxxxxxxx ASAP

Cameron18 by Great Neighbour / Super Voisin
  • 71 Views
  • 3 replies
  • 0 Bravos

Iphone saying No Sim with sim card inserted.

I went on vacation to Mexico for 3 months. I suspended my service and did unsuspend it before the 90 days were up. I used a Mexican sim card in Mexico for the 3 months no problem. When I got back to Canada I unsuspended my PM account and paid for the...

mary_1950 by Great Neighbour / Super Voisin
  • 65 Views
  • 2 replies
  • 0 Bravos

incoming SMS

Is there any way possible to see the text that was sent to me on Jan 31, 2025 from xxxxxxxxxxxxxxxxxxxxxxxMuch appreciated,xxxxxxxxxxxxxxxxx

Mudster by Great Neighbour / Super Voisin
  • 61 Views
  • 2 replies
  • 0 Bravos

New Transfer

I just switched to Public. I did all the steps and Public said it’s all done. I responded to my prior carrier with a Yes. However I don’t have phone capability yet?  Help. 

BevGuy by Great Neighbour / Super Voisin
  • 86 Views
  • 4 replies
  • 0 Bravos

Resolved! Activating Sim

Hi Community I am really struggling right now to activate the sim.  I bought the basic plan about 5 days ago and have not been able to use the phone -- except when inside wifi space.   I opted for the free esim, then got a message that in order to ac...

giovanniduque by Great Neighbour / Super Voisin
  • 86 Views
  • 2 replies
  • 0 Bravos

Email associated with account

I don’t know what email is associated with my phone number how do I change it or find it? Whenever I do the recovering I’m not getting the email. 

OliviaKate by Great Neighbour / Super Voisin
  • 66 Views
  • 2 replies
  • 0 Bravos

No network for phone calls

Hi there, I cannot make phone calls on my phone. It says no network I can still text. What should I do to fix this problem?Thank you

Colls8 by Good Citizen / Bon Citoyen
  • 97 Views
  • 7 replies
  • 0 Bravos

Voicemail notifications

I'm new to Public Mobile and have noted that, unlike my previous provider, I don't receive a text notifying me that I have a voicemail. Is this possible with PM and, if so, how do I set it up. Thanks in advance.

Ynwa97 by Great Neighbour / Super Voisin
  • 84 Views
  • 4 replies
  • 0 Bravos

Umidigi g100a

Hey everyone Wanted to post her to confirm before purchase. I'm thinking about buying a umidigi g100A as a bridge phone before I decide on something more pricey.Can anyone confirm if it's usable on Public Mobile network? I know the 5G seems to be not...

MarkSquires by Good Citizen / Bon Citoyen
  • 127 Views
  • 9 replies
  • 0 Bravos
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