Basically title. I switched to a $35/month plan from a $25/month plan but didn't receive my usual old loyalty program discount. I never opted for the new loyalty program with points, so I know it has nothing to do with that (hopefully). Also, somethi...
My phone doesn't ring when people call. It goes to voice message right away. I don't get the voice message too. I can make outgoing calls without a problem. Also, the text message is always delayed either sending or receiving? Is this a network issue...
I no longer have access to the email address I used to sign up for Public Mobile, but I need the password reset function. How can I change my password without access to this old email address? I tried to submit a ticket, but that requires you to log ...
hi, i can use mms now that i have a new 4g phone, all the correct settings are in the phone now, after new phone setup. I did not have to touch APN settings. I am reluctant to change APN in my 3g phones now. Can i get the same auto setup for MMS on t...
I got minutes on the 28th I shouldn’t be due till that same date this is the 2nd time this has happened can you fix this or should I go to a different company
My old phone (Moto) was stolen a couple of days ago. I bought a new SIM card, installed it in a fresh Android phone, have been using it no problem. HOWEVER, apparently a couple of my friends have been trying to text me and instead are having weird co...
Hello, I recently purchased a 10-day talk, text, 250mb roaming add-on for a trip I’m taking to the US. The service has been spotty with T-Mobile, but decent up until now. I’m currently in Centralia, WA, and there is zero service from my hotel room. S...
Hello community,I am trying to get access to my account number, But and locked out of my account and I don't have access to the email. can some body help me get access to my account or give me my account numberThanks in Advance.
I tried to input the Voucher one day earlier and then Today i did tried to call out but its not working. Please let me know why it could happened 2 times in last month and this month??!! Please verify the PIN code again. Thanks?!
How long does it take to be able to use the sim card after activation? more than 24 hrs passed and my sim card still doesn't work, I am locked out of My Account. All I received is an email about my credit card payment
I receive numerous text messages from Public Mobile that a payment is coming due and a payment has been made and bonus' have been applied. Since I am on AutoPay, I really only want to be notified if my account is unpaid. Is there a way to get rid of ...
Pre purchased a 10 day USA data plan to be able to check in for my flight once I got off a cruise ship in Bar Harbor Maine…tried several times to access internet and nothing worked, phone displayed T-Mobile as service but nothing. Had to find wifi to...
I purchased a refurbished iphone XR in late January 2022 and it has completely died. There was a one-year warranty. How do I go about getting the phone repaired or replaced?
