HI All, Yes, many people hate it, but we miss it when he is not around.
Is the Chatbot bubble gone for good? It has been 2 weeks at least. Not
sure if Oracle heard anything about it, whether it was just broken or
removed for good. thanks
Hi @Garrison88 So, did you try your SIM in another phone? Try login to
My Account first. If you can login, change password And if you can
login, maybe it is just a faulty sim. Open a ticket with CS agent and
have them to check to open ticket with CS ...
Hi @Beer But honest, many first level support does not know much other
than reading the script. In PM case, copy and paste template. Many are
just entry level job, no one wants to make a career out of it. They just
want to close the case quick, which...
Hi @Jeevan23 I think you need to start with getting access back to My
Account first. Please work with CS Agent at :
https://publicmobile.ca/chatbot. Follow this to get to ticket open
screen quicker:start by typing : Contact CS Agentthen Click "Contac...