HI All, for those who keep complaining PM does not treat existing subscribers well, this is not trueHere are some comparison to today's pricingExistingNew$18/1GB $20/1GB$19/2GB $23/3GB $25/5GB $25/4GB ...
HI All, Please note that there is currently some mobile service degradation in Vancouver (since Nov 4 @ 5:38PM) and Calgary (since today @ 11:46AM)They are both under investigation with no ETA. If you experiencing issue, reboot your phone every hour...
RESOVLED as of 2025-10-23 HI All, please be aware there is Active Wireless Degradation:Surrey and Enderby,BC Stony Plain, AB St-Bruno-De-Montarville, QCCheck Telus outage site for latest update:https://www.telus.com/en/bc/outages
hi @BhartiB activation has to be completed using the app. And if you are installing eSIM, you have to download PM app on your phone to subscribe and setup eSIM, no other choicesAnd PM app can only be installed from app store, the phone has to set lo...
hi@MurrayPapa you will have to check with PM agent. While PM is a prepaid carrier and usually do not provide refund, they will usually issue refund if the activation was not successfully and the service was never used you can submit ticket by dire...
hi @Preds I didn't force you. I am a customer here. I am here to help, and here to tell you how it worksYou can still change to any plans you see on your My Account. if you see a plan you like, please use Change Subscription to schedule a plan ch...
sorry @Preds for all PM customer, you can only change to plans available on your My Account's Change Subscription page. If you don't see it there, you won't be able to change to it. Support won't help to change to plans not available on your My Acc...
hi @Carpio69 Prepaid Visa is allowed. But PM payment system is glitchy sometimesif your plan not expired or suspended yet and you still have time, please wait a day or even longer before you try again. When you try, try using both Incognito/priva...
