Community

hTideGnow · 06-15-2026

I just logged in My Account and saw this:REFER A FRIEND, WIN 1 YEAR ON USEvery friend you refer14 to Public Mobile earns you an entry for a chance to win 1 year of service on us,plus a bonus $10 bill credit. The more you share, the better it gets.C...

hTideGnow · 06-12-2026

HI All, check if you see a 5GB bonus for 1 month on your accountI got the text saying thanks for the patience on the support ticket and they added a 5GB bonus to my account. But the bonus has a 30 days expiration, and starts todayHappy browsing and ...

hTideGnow · 05-26-2026

Active Degradation in Manitobahttps://www.telus.com/en/mb/outagesActive outageDegradation of wireless services for multiple communities in ManitobaStart Time: May 26, 7:10 AMImpacted services:Mobile - DataMobile - TextMobile - Voice911 MobileCauseUnd...

hTideGnow · 05-04-2026

HI All, please note there are many area with active Outage in Northwest British Columbia. Check and confirm if you are affected.It was caused by Damage inflicted upon TELUS infrastructure (Cable theft), ETA is Late Afternoon todayhttps://www.telus.c...

hTideGnow · 03-07-2026

hi all,many like to break sad info about price hike, but there are in fact good news here. $50 US Canada Mexico plan started with 100GB, then 150GB and it is now up all the way to 250GB!!!Good deals for data hungers!!!

hTideGnow

hi @Styles2 did you just travel? it is a common issue after travelling. But PM agent can help to fix the issue submit a ticket with CS Agent using Chatbot here: https://widget.telus.tiia.ai/publicmobile/publicmobile.html ...

hTideGnow

hi @Trustee you don't really need the activation summary email. Important question is your service work or not? Check and confirm First, remove the old carrier sim card, or if it the old carrier sim is esim, disable it from Sim Manager or Setting...

hTideGnow

hi @Jbfoster It could be an incomplete port. PM porting support team can help. I have sent you the porting support team number. Please check your Community inbox (https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage), check for t...

Re: BONUS FOR A NEW MEMBER

hi @WW2182 you can give your friend code to your son's activation. Your son will get a $10 credit and you will get 1 Reward points, $1, per cycle. Get your friend code from your My Account or PM appSince your son already joined, if he didn't use th...

hTideGnow

hi @JohnCheung1966 so, you are actually asking for reimbursement for the sim card purchase. Yes, they will do this. you can reply on the same message you have been working with CS_agent on the issue. Or you can start a new ticket with them for the ...

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New Promotion alert: WIN 1 year of service

5GB bonus for 1 month

Active Degradation in Manitoba

Active outage in Northwest British Columbia

Price Drop!!!

Re: Phone Call

Re: Did not receive an activation summary email.

Re: Number ported from TELUS to Public Mobile – outgoing calls and SMS work, but no incoming calls o

Re: BONUS FOR A NEW MEMBER

Re: activate physical simm card switching phone