hi @Audrey24462452 you can submit ticket with agent:https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437But maybe when you put in the ticket, try to work with them to activate first and maybe it works.
Bonjour @IsabelleLamothe You have the $15 plan?you don't just add money. You need to buy minute add-on. Go to My Account, Payment and add-on page, Shop Add-on and add the Canada-wide Talk Booster 500 from the Minute tab there ( you need to add to ...
Bonjour @Léandre97 Sorry, PM is a prepaid provider and usually do not provide refund if it is not a system error. In this case, you have choice the wrong choice and there was in fact a warning for you to proceed. I doubt PM will be able to change ...
