@CharlieWhisky @TheSterlinger FYI: Il y a quelques années, PM permettait aux détaillants de vendre et d'activer des cartes SIM avec un forfait sans créer de compte client. Lorsqu'ils avaient besoin de services de compte, des CSA étaient nécessaires...
Chatbot would be fine you only had to login once to send a ticket. Until then keep offering both, or just the direct private message if a customer says they've tried dumbot and failed.
@Reggie128 "What's up with that??????"It was simply an across the board price increase, to which I don't object since there is no fee to leave. I did find these implementation measures objectionable:marketing spin to dress up the data bonus as adequ...
