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dabr · 06-22-2023

Anyone noticed the change from 30 day expiry for add-on data to "will roll over to your next subscription"?For some reason the available add-ons have been posted twice but I'm wondering if the new wording means that essentially the data expiry timeli...

dabr · 04-13-2023

Does anyone know if the new Public points actually restrict the number of RAF points someone can earn? Was a bit curious after seeing the following "You could earn up to 4 points" when trying to find my loyalty date on the Rewards page. Maybe I'm m...

dabr · 03-17-2023

Hey all, I was responding to another thread about current plan offers and decided to check self serve before posting in case the plan I was going to recommend had been removed and notice PM has added two more 4G plans and removed one. Alas, nothing ...

dabr · 03-10-2023

Not sure if anyone else has already posted about this, but just noticed that PM has changed their 4G plan offerings, or rather added couple of more options and removed 2 or 3 others. The following is what I just noticed in self serve for 4G, however,...

dabr · 02-16-2023

Anyway Anyone else have their CR credited to their account balance before renewal date? My Account shows a credit for CR today which wasn't there yesterday but normally it doesn't get added to the account balance until renewal. On another note, coup...

dabr

@Joe_F Yes, usually the account will close and you lose access to it after a successful porting out of your number. However, you can also send a private message to have them delete your CC from your account just to be on the safe. Here's a link to...

dabr

@Radkom You can choose to send another private message in case the earlier ticket/message got lost in yesterday's BF mayhem. Sorry to say it's been bit of mess and I'm sure customer support are probably inundated with many requests for help. Goo...

dabr

@Radkom Did you submit a ticket via chatbot? Apparently, there have been issues with ticket submissions so send a private message instead to CS_Agent and they will respond back usually within couple of hours although it'll probably be a little lon...

dabr

@reycri wrote:I already have 4 charges on my credit card but it still asks for payment.@reycri Do you see the extra charges as an account balance in self serve? They can be left there and your next few payments will be deducted from your account b...

dabr

@reycri Not familiar with that error code but if your services are working (calling/texting/data) then it's safe to ignore any errors. Also because of PM's website having caching problems, you're always advised to login using incognito/private mod...

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Add-on Data improvement - now rolls over to the next subscription

RAF Points

No changes for 3G plans but more options added for 4G, AGAIN!

New plan options for 4G in self serve?

Community Rewards + New Promo Code

Re: Automatic Cancelling after Porting out PM Number?

Re: Getting Error Code: M.8701

Re: Getting Error Code: M.8701

Re: Getting Error Code: M.8701

Re: Getting Error Code: M.8701