@khdaynes wrote:2 days ago I opted to change my plan. See the screenshot
I took indicating the change to a less expensive plan with more data. I
have always been on autopay. Cc is there and authorized. I went in to
check my account. It says I am susp...
@LazyTurtle wrote:Could one of the moderators kindly give me the PUK
number so I can unlock my SIM? Thanks in advance.They're not called
moderators any more. They're called customer support agents. Creating a
thread here won't get you to a CSA. You n...
@DINGDong1 You can't log in with the new e-mail address.and password
because there's no way to create a new one. You have to use the old one.
Clear you cookies and try using the first e-mail. Self Serve doesn't let
you make a new account with new e-m...
@clparklinda wrote:Customer service was able to fix this and bring back
the plan.That's very strange. How would a plan change by itself? Did
they just do an immediately plan change and make an adjustment so you
didn't have to pay anything?