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KennethJAdams

Hey Guys. As you know I've done my own pre made guides to help folks here with pictures and all. Here's a link to show you what I mean if you don't already know.https://productioncommunity.publicmobile.ca/t5/Get-Support/Eversafe-I-d-asked-me-6-didgit...

KennethJAdams

I have a referral here who signed up, put all the information in she needed, then it sent the 6 2FA to her email, put in the 6 and then says let's continue signing up. She clicks on it and it goes back to log in. It's just been a vicious cycle over a...

KennethJAdams

Hello Oracles,Someone here has to have SOME sort of connection or contact to Public Mobile. Sending a PM to a CS Agent isn't helping. Some people here suggest going to the chatbot to write a ticket to a CS Agent when they know darn well it's not work...

KennethJAdams

Hey everyone,Thanks to @Ben_L , it seems we may have something in writing from Public Mobile regarding when the promo plans will take affect. Granted, it would have been nicer if Public Mobile shared this information here on the boards. Once again, l...

KennethJAdams

If you are on the legacy rewards you get $2 credit per month. If you do the 90 day payment, do you get $6 legacy rewards still? Or only $2 ??

KennethJAdams

Hi @Khu You may wish to do some testing on your phone first as something doesn't seem right if you're having signal issues. I'd suggest downloading an app called OpenSignal. You can test signals in your area including speed tests and signal strength....

KennethJAdams

Just an FYI if you're looking to be able to call back to Canada for free, as stated below you're PM phone will not work outside of Canada and the USA. You can however, if you have access to free WiFi or purchased a data plan where you may be, you can...

KennethJAdams

As a last ditch effort, you can always reach out to a CS Agent and ask for a network reset. They will explain how that works.https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437You'll see an envelope in the top right...

KennethJAdams

Just note this. And this is a major reason I never suggest network resetting. By resetting all your network settings you lose every log in and password for every WiFi service you've used in the past including home, friends, family, work, restaurants ...

KennethJAdams

Hi @VeryDiscouraged Another option is to upgrade to the next account up. Not sure which plan you have now but it might actually be worth it in the end. If you do say... 4 1GB data purchases that's $60 a year extra. Do that $60 divide that by 12 month...

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Advice needed on pre made guides

I'm starting to understand now more and more....

Chatbot Support Ticket Link not working

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Autopay credit (Legacy)

Re: Want to port my PM to Lucky

Re: eSim

Re: Text Messages not being received but third parties

Re: Text Messages not being received but third parties

Re: How to Buy add-ons (via text or phone)