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6,133 Online

Recent discussions

Registration

Registration is incomplete after several attempts 

Yemy by • Great Neighbour / Super Voisin
  • 29 Views
  • 3 replies
  • 1 Bravos

how can i update my creditr card

actually im prertty sure this whole is trash. when i press my account there is no my account stuff at all. logging in an d out on muiple devices, no account. no nothing.. cant even talkt to chat support becuase it gets stuck in a log in loop. how daf...

bill pdf

Hi there,I just transferred my account to koodo and lost login access, but I need to access all of my PDF bills for 2026 please. Thank you in advance for your help! 

koloff1990 by • Great Neighbour / Super Voisin
  • 27 Views
  • 3 replies
  • 0 Bravos

Resolved! 5G

Does my Galaxy A17 phone qualify for the lower rate for 5G

Bushpilot10 by • Great Neighbour / Super Voisin
  • 47 Views
  • 1 replies
  • 0 Bravos

Voice mail

Why do my incoming calls go straight to voicemail. If its a fix at you end , please fix it

RonT82 by • Great Neighbour / Super Voisin
  • 43 Views
  • 3 replies
  • 1 Bravos

Retiring 3G

Hi,  I received a test about 3G retiring and what does that mean for the phone you currently use? I have three, two can use LTE and not 3G and one can use 5G. How do I know what’s affected coming up March 2027

a_n_m by • Great Neighbour / Super Voisin
  • 62 Views
  • 3 replies
  • 0 Bravos

Retrieve my blocked number

Hello,Trust you're doing great. I'll like to know if my blocked number hasn't been been assigned to another subscriber. If is still available in the pool, I'll like to resubscribe on it. Thanks 

Jeff204 by • Great Neighbour / Super Voisin
  • 61 Views
  • 3 replies
  • 0 Bravos

utilisation

you say I used all my minutes for the period ending oct. 16.  That’s impossible. Please verify.

micheldrolet1 by • Great Neighbour / Super Voisin
  • 32 Views
  • 2 replies
  • 0 Bravos

Resolved! New phone

Hello,Would appreciate some quick help/advice on how I can transfer my eSIM to my new phone. thx

Rareshu by • Great Neighbour / Super Voisin
  • 46 Views
  • 2 replies
  • 0 Bravos

Unable to authorize number transfer

Yesterday, I registered both my husband and I, requesting number transfers. My husband is now able to send/receive texts but I'm still unable to. I have responded to the 2nd text from Public to reinstate the request to transfer as I did not get the f...

AK338 by • Great Neighbour / Super Voisin
  • 33 Views
  • 1 replies
  • 0 Bravos

Resolved! Enhancement request around spam calls

When I was with Telus, they had a call screening option where it prompted the caller to press a specified number before connecting the call. It eliminated all spam calls.It would be so nice if they brought that to PM, but maybe they're using it as a ...

GiraffeHat1 by • Good Citizen / Bon Citoyen
  • 46 Views
  • 2 replies
  • 0 Bravos

line

adding a second line

Panther65 by • Great Neighbour / Super Voisin
  • 32 Views
  • 2 replies
  • 0 Bravos

Resolved! 5$ charges inquiry

Phone changed to Volte compatible on 09/27, subscription renewal on 09/29. Will I be charged the fee?

MonuCanada by • Great Neighbour / Super Voisin
  • 58 Views
  • 1 replies
  • 0 Bravos

Lost Phone please help

I recently lost my phone and would like to cancel my Contract.  I have replaced my old phone with a new one with a new phone number. I can provide my old phone number, email and credit card it was under. Can someone please contact me so I can avoid p...

MG64 by • Great Neighbour / Super Voisin
  • 32 Views
  • 1 replies
  • 0 Bravos

Apple cellular watch

I have an iPhone. Does PM support the cellular Apple Watch? If so how much per month for both devices and how do I register my cellular Apple Watch with PM? Thanks 

SandySam by • Great Neighbour / Super Voisin
  • 56 Views
  • 3 replies
  • 0 Bravos

Resolved! CS agent

I cannot message CS agent anymore.  how to contact them ?

xetiy80226 by • Great Neighbour / Super Voisin
  • 160 Views
  • 3 replies
  • 0 Bravos

Error porting over existing number

I want to port over my existing number with Virgin Mobile, but during the SIM card activation process the app keeps on asking for a 13-digit account number from Virgin Mobile, while my account number is only 9 digits. How do I proceed from there?

Sunnyj by • Great Neighbour / Super Voisin
  • 54 Views
  • 1 replies
  • 0 Bravos

Transfer number not working

I have the subscription for PM, tried the transfer number feature, but now I cannot make outgoing calls. Is there a way to check that the new eSIM is working?

Lolo11 by • Great Neighbour / Super Voisin
  • 60 Views
  • 1 replies
  • 0 Bravos

sim card delivery

Hello I just wanted to know when is the sim card coming,  I did not received any order number, or confirmation.  But the payment has been deducted to my account on Sept 24, Thursday.

Archie80 by • Great Neighbour / Super Voisin
  • 68 Views
  • 3 replies
  • 0 Bravos

ticket - 100 characters

My issue can't be described in 100 characters. That's a ridiculous limit to put on a CS message field, especially when it is the only way to reach CS.

Mmmmmm245 by • Great Neighbour / Super Voisin
  • 55 Views
  • 2 replies
  • 1 Bravos

Number transfer from old phone to new

Having issues transferring my public mobile number from my old phone to my new one. Tried to do it via the iphone default phone transfer and it did not work. Neither did from the public mobile account. It asked me to reach out for assistance 

How to view current plan details?

Hello, I am just realizing that I am on an ancient plan (Hero Data 3GB (30-Day) - 3G) and that I can switch subscriptions to get more for the same price. However, I can't find a way to view my current plan's full offerings in order to compare it to n...

MTess by • Good Citizen / Bon Citoyen
  • 54 Views
  • 3 replies
  • 0 Bravos

Resolved! S26 ultra works?

I want to join, but can you confirm if this phone will work

htbakmk by • Great Neighbour / Super Voisin
  • 63 Views
  • 1 replies
  • 0 Bravos
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