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5gb extra

I was given 5 GB extra data when I looked 3 days ago. Looked today and 5 GB is gone wtf?

Re: USA and data not working

Same thing is happening to me

Cancel

I need to cancel my daughter's account as the phone was stolen.I xant sign in without verification code..what do I do?

Payment

Hi there I accidentally bought the wrong add on data for $20 and I need a refund please as I am currently in the USA and don’t have a need for the data that I accidentally bought @CS_Agent 

How to activate volte on Google pixel 9?

How to activate volte on my phone and 5g network?

Issue: Promo code for 5GB extra per month for 16 months

Be Aware:It seems that Public Mobile deducts the first Data you use, in a cycle, from your 5GB bonus. What does that mean? It means that you will get a 611 saying 'You Have Used 75% Of The High Speed Data...' at the beginning of your cycle, after you...

Data not working

I have of data for use within Canada, US & Mexico at 5G speed up to 250 Mbps. I am traveling from Canada to nyc but my data isn’t working 

2 days still no support 1 incoming call after that not available 1B1 error.

tickets are unanswered 6 months of these problems unbelievable 

Canada-wide Talk Booster 500 Minutes on my accounts

Since these minutes are redundant to own are there any options to cash them in at full or part value for USA or Mexico long distance calling add ons?

Trouble with understanding app

I had been with public mobile feb15 2025, then it said  refresh Dec 12 and I  couldn't understand so I unstall hoping to refresh then lost contact information 

Need my Old PM number back

Hi, I just got back to PM mobile but my previous number is gone due to no payment cuz I was not using but I'm back to PM mobile but I'II need my old phone number back which is ###-###-#### can you please help port to this number instead of the number...

Data not working

Hello today my service and data have not been working. 

I can't update my credit card

Msg says: Your account is on hold because your plan has expired. You have 90 days to renew your plan (58 days if this is your first renewal). Without renewing, your account will be closed and you will permanently lose your phone number.I tried to add...

I can’t get the verification code to access my account

I need to activate my new sim with my old phone number but ça not log into my account since I can’t get the code on my phone and when asked to send it to my email it never arrives. I understand an agent va n help me with verification so I can enter m...

5gb promo

I added the promo to my account and it seemed to work, but has now disappeared. Anyone else have this happen? 

Promotion

Got a text with a promo code to redeem for an extra 5gb added onto my current plan for the next 16 months. Apparently I need to select an add on first before being able to add the code. I clicked on it and the payment went straight to my card without...

New eSIM

My phone broke and I’m trying to get an eSIM for my new phone. I’m logged into the app but can’t access “change my sim” under the account menu without 2FA to my phone number (which is on my broken phone). I sent a PM to an agent and they told me that...

Increased subscription

Why has my subscription increased to $30. I used to has a subscription of $23. I don’t need or use too much data. Please help to get my previous subscription back. 

Automatic outgoing voicemail

I want to have an automatic outgoing voicemail that does not use my voice, saying something to the effect of no one is available to take your call, please leave a message. How can I set this up??

plans and the numbers got messed up..I want to cancel any an

I 24hrs ago purchased 2 different subscriptions for 2 different numbers, all were successfully transferred over, however one number didn't work and the other one the number ended up on the wrong phone, I want to cancel all the auto pay and other subs...

Samsung s24 esim won't work?

I have tried to reset it the app code is right and I've done all the things you need to try its still locked and customer support is very tideous.  Nothing is going right for me? 

Data going in and out, but mostly out

My husband and I have both been experiencing difficulty with our data. Sometimes it works, but more often than not it's out. Sometimes comes back for a little while if we turn off and turn on our data, but otherwise we've been mainly on WIFI. Anyone ...

blocking feature

I want to cancel my call blocking

I have an current plan at the sixth month of 24,  but the system still remind me my plan has expired

Hi,I have an current plan at the sixth month of 24,  however the system still remind me my plan has expired. Why? Could you help me out? thanks  

Contact public mobile

Anyone know a phone number to talk to a person 

Changing SIM cards on existing account without changing phone number

I've had issues with SIM for the past week--going to SOS, etc. I did reset it. This has happened on and off over the past year. But I would like to replace it now. I purchased a new SIM card a few months ago as I was having issues with my SIM on and ...