The Oracles are a small group of Community members who have extensive knowledge about all things Public Mobile, and are passionate about making the Community a better place by helping our members. Oracles have used their knowledge to make a positive impact in the Community, by being helpful and providing constructive solutions and ideals, and their reward is legendary status—we view them as part tech wizard, part boy/girl scout, and part Jedi master.
You can always ask an Oracle for help with any problem, but please remember that they’re customers like you, and not Public Mobile employees.
How to become an Oracle?
The first step in becoming an Oracle is to create a Community account and start getting involved. This means asking and answering questions, offering solutions, and giving Bravos to helpful members. Every three months, we take a look at the Community’s most active members and consider them for the Oracle program.
Here’s some tips to help you stand out and get noticed:
High quality content is far more important than high quantity.
Give constructive feedback to Public Mobile, because we appreciate that.
Finally, maintain a positive attitude towards others.
Note that Public Mobile employees are not eligible to join the Oracle team.
How long do you stay an Oracle and can Oracles lose their status?
When we look for new Oracles, we also review our current team.
The title ‘Oracle’ is one to aspire to: only a chosen few earn the right to use it. Oracles retain their status by keeping up their great work, producing high quality content, and staying positive and helpful in the Community.
The number of posts, Bravos, and Accepted Solutions help us determine if Oracles have been supporting the Community.