Hi Community,
Thank you to everyone who contributed to the great conversations on the Community last month! The Community could not be such a great place to get support without you all.
We’d like to give a special thanks to all our members who earned...
Hi Community,
We’re pleased to announce that Expert Messaging is now available to all Public Mobile customers!
As of today, the CS_Agent profile is being turned down, and will no longer be accepting new tickets.
Any old URLs that were provided to co...
Hey Community!
We've expanded Fast Switch so Public Mobile customers can now also switch to TELUS Postpaid online in just a few minutes!
TELUS Postpaid gives you access to premium features including international roaming, Wi-Fi calling, mobile and ho...
UPDATE (August 19): Expert Messaging has been successfully launched nationwide! As of today, the CS_Agent community profile will no longer be handling new tickets. To contact our support team, please open an Expert Messaging ticket via the chatbot on...
Hey Community!
We've expanded Fast Switch to physical SIM customers switching from Public Mobile to Koodo postpaid! You can now complete your migration in just a few minutes.
Important: You'll need to switch to a Koodo postpaid eSIM as part of this p...
Hi @hTideGnow, I've brought this to the support team's attention, thanks. I'll post back here if any new guidance is provided, and in the meantime your recommendation to use incognito mode (or clear cache/cookies) is what I would suggest as well.
@Plumpto81 Thank you for your patience, your open ticket is being held in sequence and our support team will be getting in touch with you privately ASAP, so keep an eye on your inbox!
