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Ex spouse

BLF-BLF
Great Neighbour / Super Voisin

My ex wife is paying for hers,my sons and my phone service…I’d like to get taken off her account and start my own…any help would be greatly appreciated…not being able to call a representative poses an inconvenience .

5 REPLIES 5

BLF-BLF
Great Neighbour / Super Voisin

Ikr lol…I have been but I’m trying to cut all ties

ORNGNBLK
Model Citizen / Citoyen Modèle

@BLF-BLF  This is a unique situation, for if I were you, I'd let my ex pay my bill 😉

BLF-BLF
Great Neighbour / Super Voisin

Thank you

Terryscell
Great Citizen / Super Citoyen

Perhaps get her to sign in to her account, and change the credit card number to yours?

Or, contact customer support, and ask for a transfer, with the benefits (Rewards) the account has accumulated.

slusagm
Mayor / Maire

you need to ask her to give you the login 

if not, then tell PM it is your account , don't talk about Ex, and just ask them to help to change email login 

Since you cannot properly login, you won't be able to open the preferred Chatbot ticket. So, you will need to message them here

 

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

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