Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
Why has my account been put on hold when I pay by monthly withdrawal?
I have moved my account to Rogers months ago but my credit charge is still being charged monthly!!
Ported from NoName/PC to Public and I think it went smoothly although I never received an official welcome to Public Mobile message of any kind. My issue is my PC eSIM is still showing as available and with the same ported number as my new Public phy...
Received email from the other service provider saying transfer was confirmed, but message from Public Mobile says account number provided was not correct, and then no further instructions. How can I check the status of the transfer?
I can't seem to find a list of rewards allocated for community participation. Can anyone tell me how this reward system works? For example are points given for bravos, posting, solutions etc.?
I am a Public Mobile customer with a Canadian plan. How do I receive an SMS 2-factor authentication code from my bank or any other website when I am in Portugal?
Where is the option to change your phone # in a person's account? It was there 2 days ago but is now gone from any of my options,
I have $60 in my account, which is more than my monthly subscription.But my account is suspended?
I switched to public mobil and selected Esim and to transfer my phone number from Telus. My texts aren’t working at all and the data doesn’t seem to be working very well. It’s been seven hours since I tried transferring my number etc. Public Mobile i...
I currently have an iiif150 r2022 which runs Android 11. It has lasted me till now but time to upgrade. I need to be sure that the phone I am buying will work properly on public's network but there's so many numbers I'm never sure. These are it's num...
i went through extensive troubleshooting and still not receiving SMS or phone calls. I’m also told no one is receiving my texts. I have android and RCS message is stuck in “connecting…”. I urgently need help please
I tried to transfer my account from Rogers and never got a text message from them. My guess is there for it’s not set up properly. But now I can’t get any texts to try and set it up again. I can’t receive phone calls. Can only do thinks attached to w...
I activated service but mobile data never worked due to provisioning issues.I request a refund or credit.
We are travelling in the US, but I can't receive/make calls on Samsung A71. Last Nov with the same plan I believe everything worked (can't remember for sure that I tried a phone call) when I manually selected T-Mobile. This time AT&T is automatically...
I'm trying to set up a new SIM I have responded "yes" to my former carrier. I inserted the PM SIM. I then was waiting for an activation code from PM but it never came. Phone is showing Public Mobile on the top.I need help
I waited a week and a half for esim to work but in the end I had to buy a physical sim card. Now for the esim that I was trying to activate, should I just delete that esim from my iphone? Also, how do I activate the physical sim card through the app?
@CS_AgentI didn't reply SMS for the phone transfer, Bell asks me to ask Public Mobile to initate the whole process for them to send the SMS. How do I proceed? thanks.
So i bought a plan for public mobile yesterday and I transferred my old number from bell. Since yesterday iam unable to receive any calls or texts from others. But I can make calls and send text. Does anyone know how to fix it?not sure if the device ...
I changed carriers from Public Mobile to Fizz and then back to Public Mobile under a new account. After the switch, I couldn’t receive calls or texts for a period of time, but that was resolved after contacting support and having the number properly ...
Any card debit or credit card new or old, bank or gift card I get the Notabletoprocessrequest, I tried different browsers, different Cards each working on other stuff, But My account isn't allowing me to add new cards or something it's irritating sin...
My cellular data works but hotspot has no internet. I'm using an iPhone 16 Pro and hotspot connects but doesn't pass data. Please reprovision tethering on my line.
duplicate thread
After I changed my plan to 5G. the data is not working. Calling and texing are working.I tried to reset the phone, and re install the sim card, still not working.reset all airplane mode, data mode, wifi mode, still not working.
My phone won't recognize my new Sim card
I have been using the PM for weeks, and I found the signal was always weak. I couldn’t open the video from my home camera on my phone via the PM data. What’s the worst thing is that I couldn’t connect to my company ‘s Dingtalk account when I wanted t...
payment was shown on my credit card statement , but public mobile has put hold on my service due to non payment need to reset my 4 digit Pin number
some I can call some time can not .. any one explaint
How long does it typically take to receive your physical SIM Card. I am at Day 8.
I am unable to purchase an eSIM on my iPhone 17 Pro Max. The option simply does not exist.additionally, I purchased an eSIM on an Android device and then scanned the QR code that was emailed to me with my iPhone in an attempt to enroll the eSIM that ...
Hi everyone, I switched to PM few days back. Since then I can make calls occasionally, sometimes unable to send sms. Any ideas how to fix it? Thank you
