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Resolved! Changing Plans mid way?

My plan has a next renewal date of July 24th, but I kind of want to upgrade from the $15 plan to the $35 plan sooner than that day. Does changing onto the $35 plan now wasting the money spent for the $15 plan? (is it even possible to change onto the ...

I need your help for new plan

I paid $50 for June and now the plan is overmy account has been suspended because I haven't paid for the next plan(July) yetBut I want to use the $35 plan for July instead of the $50 plan I used in JuneSo I tried to change the plan and pay on the sit...

HwangJiHyeon by Great Neighbour / Super Voisin
  • 53 Views
  • 5 replies
  • 0 Bravos

Resolved! Canada/US plan doesn’t work

I changed my plan to have the unlimited Canada/US plan and now I’m in New York City and nothing works. I got no data, no phone or text but have been paying for this plan the last 2 months. I’m not impressed.Am I supposed to do something to activate i...

Marie333 by Good Citizen / Bon Citoyen
  • 90 Views
  • 4 replies
  • 1 Bravos

$25 plan

Is the $25 plan 500mb of data plus and additional 500mb of data if you use auto pay?

dezmon71 by Good Citizen / Bon Citoyen
  • 47 Views
  • 2 replies
  • 0 Bravos

Plan ran out and I don't have an account

I got my phone set up at Wal-Mart with Public Mobile and I forgot to make an account online. Now my month is up and I can't get the 6 digit code to make an online account and renew my plan. Help?

ahg18_70 by Great Neighbour / Super Voisin
  • 60 Views
  • 4 replies
  • 0 Bravos

Resolved! Did not receive data on my plan

I've been using Public Mobile for years, and I got a 95% data usage.I look into my account, and I've only used about 500mb looking at my history, and I have a 5GB plan.It looks like it has been using my 2GB Christmas bonus.I tried to look at my plan ...

sika by Great Neighbour / Super Voisin
  • 63 Views
  • 3 replies
  • 0 Bravos

Resolved! About chang my plan

Hi there, if I want to switch my plan, do I need to wait till next month to start new plan or I can change it immediately? Thanks

Lehaha by Great Citizen / Super Citoyen
  • 57 Views
  • 3 replies
  • 0 Bravos

Resolved! Change of plan.

Hello. I just changed my plan to $25.00 for 30 days. How long will it take before it kicks in? Thanks.

Hunter11 by Good Citizen / Bon Citoyen
  • 109 Views
  • 7 replies
  • 0 Bravos

Resolved! Unable to change the plan

I need to change my phone plan but it doesn't allow me to do so.On the overview page, it doesn't show my current plan and if I click the change plan, it doesn't show any options.If I click to try out more options,HTTP Error 403.14 - Forbidden The Web...

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ricky7583 by Great Neighbour / Super Voisin
  • 69 Views
  • 4 replies
  • 0 Bravos

Public Mobile & 4G

Hello, I'm new (not yet a customer), but I received an ad for Public Mobile and it linked me to the attached image. Is Public Mobile going to offer 4G again?  

Screenshot_20220629-085838.jpg
JohnnyCanuck by Great Neighbour / Super Voisin
  • 537 Views
  • 32 replies
  • 4 Bravos

Plan Details

Hello,I am unable to see my plan details online. I want to know if my account covers Unlimited Canada Wide calling?Thank you.

KIMPETRASSO by Great Neighbour / Super Voisin
  • 60 Views
  • 5 replies
  • 0 Bravos

Plan Change Error

Hi, I was trying to change my plan before the next billing and keep getting an error page. Can someone help me to change my plan? I can't view my current plan details or see any available plans in the self serve portal as it always gives me the error...

tarapada by Great Neighbour / Super Voisin
  • 43 Views
  • 4 replies
  • 0 Bravos

Sim won't sync

Added us roaming and 250 data. Now sim chip won't sync? No data. No text. No calls.Constant error message every 1 second. Says syncing sim contacts.Rebooted. Removed and re-entered the sim chip while powered down. Connects to wifi but no data no text...

khv by Good Citizen / Bon Citoyen
  • 232 Views
  • 24 replies
  • 0 Bravos

change Plan

Hello, My payment date is mid of month. If I change my plan today, is it effective from today OR from July Mid (on my payment date)? I need more data and calls. Thanks for comments.

Zhangchao by Great Neighbour / Super Voisin
  • 59 Views
  • 4 replies
  • 0 Bravos

Returning to Public Mobile

Hello,I ported to Virgin mobile this afternoon because I needed a new phone but after everything I have decided to return to public mobile tomorrow as soon as I done with the Virgin cancellation. Can I still use my SIM and email adress?Also can I get...

Kriz by Good Citizen / Bon Citoyen
  • 106 Views
  • 6 replies
  • 0 Bravos

Roaming with prepaid

Does Public offer roaming with any prepaid plan? Or is roaming only available with postpaid? I would be roaming in USA.

wiye by Good Citizen / Bon Citoyen
  • 178 Views
  • 13 replies
  • 0 Bravos

Picture messaging

Hi there, I’m on the $15 plan and I can’t seem to send a picture. My data is ON . When I send it underneath the picture

Southside by Good Citizen / Bon Citoyen
  • 190 Views
  • 22 replies
  • 1 Bravos

Resolved! call control

My son has Call Control from his supplier - It stops a lot of annoying calls - when you call him BEFORE the call goes through I am asked to enter the number stated in the brief message....I want this! I get so many annoying calls from bots.

Sparkettegirl by Great Neighbour / Super Voisin
  • 165 Views
  • 8 replies
  • 2 Bravos

explanation

I do not understand that within 2 weeks I have used all my plan. I made 2 phone calls to my house, in the same city. I would like to understand what I am doing wrong. I do the same thing every month and I never ran out of minutes before. Please help.

jocelyne70 by Great Neighbour / Super Voisin
  • 81 Views
  • 6 replies
  • 0 Bravos

Resolved! 2GB bonus

I got my $25 plan yesterday, but the “ 12MONTH2GB” code didn’t work.

Bol by Great Neighbour / Super Voisin
  • 151 Views
  • 10 replies
  • 1 Bravos

Resolved! State side roaming fees

Hi there, I am paying for the $15 plan. I will be going state side for a couple of days. Does my data still work when I am there?

Southside by Good Citizen / Bon Citoyen
  • 76 Views
  • 6 replies
  • 0 Bravos

Resolved! Changing Plan

Hello AllWhen I signed up for PM I took the $15 a month plan that included 100 within province minutes. I now see that PM is offering 100 Cross Canada minutes, which I would prefer. How do I make the change and will I lose my loyalty points and rewar...

sybilberk by Great Neighbour / Super Voisin
  • 228 Views
  • 13 replies
  • 0 Bravos

Resolved! Trying to update plan double charge

I talked to a representative a couple of weeks ago because I noticed that the $50 plan had gone from a 8GB to 10 GB and my plan had not been updated. So she told me I had to update it myself to get the 10 and my renewal date is tomorrow. So I tried t...

nnsnns by Great Neighbour / Super Voisin
  • 97 Views
  • 7 replies
  • 0 Bravos

Incorrect Plan

Hi, I upgraded my plan to increase my data allotment from 5GB to 10GB. I logged in today and saw the data on my plan was cut in half to only 5GB instead of the 10GB. I only started getting messages about my data usage as of April, but I would need th...

DeniseL by Great Neighbour / Super Voisin
  • 60 Views
  • 3 replies
  • 0 Bravos
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