My plan has a next renewal date of July 24th, but I kind of want to upgrade from the $15 plan to the $35 plan sooner than that day. Does changing onto the $35 plan now wasting the money spent for the $15 plan? (is it even possible to change onto the ...
Hello, I am looking into a plan that I can use in the States since I am living in the States for up to six months at a time. Does the "50$ Unlimited Canada-wide/U.S. minutes + 10GB data plan" allow me to make calls and texts within the States, and fr...
I paid $50 for June and now the plan is overmy account has been suspended because I haven't paid for the next plan(July) yetBut I want to use the $35 plan for July instead of the $50 plan I used in JuneSo I tried to change the plan and pay on the sit...
I changed my plan to have the unlimited Canada/US plan and now I’m in New York City and nothing works. I got no data, no phone or text but have been paying for this plan the last 2 months. I’m not impressed.Am I supposed to do something to activate i...
Is the $25 plan 500mb of data plus and additional 500mb of data if you use auto pay?
I got my phone set up at Wal-Mart with Public Mobile and I forgot to make an account online. Now my month is up and I can't get the 6 digit code to make an online account and renew my plan. Help?
I've been using Public Mobile for years, and I got a 95% data usage.I look into my account, and I've only used about 500mb looking at my history, and I have a 5GB plan.It looks like it has been using my 2GB Christmas bonus.I tried to look at my plan ...
Hi there, if I want to switch my plan, do I need to wait till next month to start new plan or I can change it immediately? Thanks
Hello. I just changed my plan to $25.00 for 30 days. How long will it take before it kicks in? Thanks.
I need to change my phone plan but it doesn't allow me to do so.On the overview page, it doesn't show my current plan and if I click the change plan, it doesn't show any options.If I click to try out more options,HTTP Error 403.14 - Forbidden The Web...
Hello, I'm new (not yet a customer), but I received an ad for Public Mobile and it linked me to the attached image. Is Public Mobile going to offer 4G again?
Hello,I am unable to see my plan details online. I want to know if my account covers Unlimited Canada Wide calling?Thank you.
Hi, I was trying to change my plan before the next billing and keep getting an error page. Can someone help me to change my plan? I can't view my current plan details or see any available plans in the self serve portal as it always gives me the error...
I bought a phone voucher from the store and I put it in and it's not giving me the option to change my plan or anything it's saying it's going to top up on June 27th which was yesterday please help
Added us roaming and 250 data. Now sim chip won't sync? No data. No text. No calls.Constant error message every 1 second. Says syncing sim contacts.Rebooted. Removed and re-entered the sim chip while powered down. Connects to wifi but no data no text...
Hello, My payment date is mid of month. If I change my plan today, is it effective from today OR from July Mid (on my payment date)? I need more data and calls. Thanks for comments.
Hello,I ported to Virgin mobile this afternoon because I needed a new phone but after everything I have decided to return to public mobile tomorrow as soon as I done with the Virgin cancellation. Can I still use my SIM and email adress?Also can I get...
Does Public offer roaming with any prepaid plan? Or is roaming only available with postpaid? I would be roaming in USA.
Hi there, I’m on the $15 plan and I can’t seem to send a picture. My data is ON . When I send it underneath the picture
Help please I want a refund. I haven’t received my SIM in the due time!
My son has Call Control from his supplier - It stops a lot of annoying calls - when you call him BEFORE the call goes through I am asked to enter the number stated in the brief message....I want this! I get so many annoying calls from bots.
I do not understand that within 2 weeks I have used all my plan. I made 2 phone calls to my house, in the same city. I would like to understand what I am doing wrong. I do the same thing every month and I never ran out of minutes before. Please help.
I got my $25 plan yesterday, but the “ 12MONTH2GB” code didn’t work.
Hi there, I am paying for the $15 plan. I will be going state side for a couple of days. Does my data still work when I am there?
Hello AllWhen I signed up for PM I took the $15 a month plan that included 100 within province minutes. I now see that PM is offering 100 Cross Canada minutes, which I would prefer. How do I make the change and will I lose my loyalty points and rewar...
I need to change a plan
I talked to a representative a couple of weeks ago because I noticed that the $50 plan had gone from a 8GB to 10 GB and my plan had not been updated. So she told me I had to update it myself to get the 10 and my renewal date is tomorrow. So I tried t...
How do I know if my phone is locked or not?
Hi, I upgraded my plan to increase my data allotment from 5GB to 10GB. I logged in today and saw the data on my plan was cut in half to only 5GB instead of the 10GB. I only started getting messages about my data usage as of April, but I would need th...
Simply need to access the account but it won't let us reset the password. Looking to upgrade our data plan.
