Community

Cyber Monday deals

I'm trying to purchase a phone plan (because they're so cheap!). I just paid for a SIM card, but I can't buy the plan without the Sim number in my hand, how do I buy the cyber Monday deal?

Promo code

Good evening, How come I cannot use the promo code 20OFFMONTHLY for cyber monday? Is this for new users only?

Bonus Data for setting up Auto Pay --- Is this no longer???

Bonus Data for setting up Auto Pay --- Is this no longer???I see it is missing on the plans pages as is unlimited inbound for the $15 plan.

why

PM deals 20GB data for $35/mo. For a limited time, save $20/mo. on our $55 plan for 15 months. Koodo deals 50GB for $45 for 24 months.+FREE iPhone 11 with the Tab for 24 months. why PM not doing like that deal why @J_PM

4G plan

Hi everyone ! is there any 4G plan below 40 $

CyberMonday deal is impossible: expiring today AND for new customers only AND SIM card takes 3 days

Cyber Monday deal is impossible to use. It is expiring today AND it's for new customers only (which I am) AND I just ordered the SIM card which will take 3 days to arrive. I feel like I got scammed for $10.50 for the SIM card after getting lured in w...

can get promoting for 35 $ for 20 gigs

I can’t seem to add the promotion to my account . i’d like to change my plan .

Change plan

I change my plan to a lower cost one .just check my account and it never changed. It was soppose to automatically change on Nov 26 .

Technical website errors yesterday while attempting to activate a new SIM

Good Morning,I wanted to ask for assistance.Yesterday because of the Cyber Monday offers I attempted to register a new SIM and port my number to Public Mobile from Rogers.The website and chat showed error messages (unavailable / try later) etc.I'd st...

Change plan on renewal date

  I opted to wait until renewal date (Nov 28) to automatically change to the $40 for 15 gig plan. The automatic payment went through for the cost of the plan but my old plan is still showing on the current plan page. I remember I did this for a previ...

Change phone dusting plan to extended cyber Monday promotion

Hi. I’m trying as an existing customer to change my plan to the cyber Monday promotion-$35/20G . Is this possible? Thx for any help.

Promo Code 20OFFMONTHLY got applied to reduce plan price to 35$ but payment still showing as 55$

I got this deal and it showed the discount. Now that it is showing the bill, it is not discounted. This is not good and there is no way to confirm or cancel this overcharge. I tried to access my account but it has been down formaintenance during this...

Add-On > 200mb/5$ > data unusable

Hi,I anticipated going over my data usage this month, so i paid for the 5$ addon.The only use for data is to tether my tablet. This doesnt work.My phone browser will use the data still. Odd.When i tether to my tablet, it says Sign-In.Goes to a public...

I want to upgrade my plan to the $40 15g 4g Plan

Data Plan Change

I upgraded my data plan on Nov 22. On my account, I saw the new plan start from Nov 22 - Dec 22 and I have used 2 gb out of 15 gb. However, I noticed that my phone still has my old plan (5 gb from Nov 1-Dec 1) and the data has reached its limits and ...

Plan change not working

A couple months ago I changed my plan to the 20gb 4g speed plan for 55 dollars a month. The plan change never showed up on my account even tho I was getting charged for it. And today I took advantage of the 20 dollars off the same plan with the promo...

Cyber Monday Deal Question

Hello Everybody! I am looking at signing up with Public Mobile, and would like to receive the Cyber Monday deal of $35 for 15 months, that expires today.I have to order my SIM cards, so won't be able to activate today. Am I losing out on the deal or ...

Promo Code 20OFFMONTHLY got applied to reduce plan price to 35$ but payment still showing as 55$

I was on a plan of 15$I saw an offer on the PM's site about 55$ plan available for 35$ with a promo code.I checked with the sales rep as well (details below for reference)"[14:23] Carlos GuillermoAll you need to do is to log in to your self serve acc...

2 numbers ported but 2 different issues

Hi Everyone, I chose to port out of Public and am having issues on both my numbers. 1. On the 1st number, I got a SMS to confirm the port. After replying 'Yes', i swapped the sim but my number is still not ported and I cannot make any calls. 2. On th...

Have a 4G Plan for Several Years, Service Recently Switched (Without Notice) to 3G

I got one of Public's initial plans that was supposed to include 4gb of 4G/LTE data a month. For the past 6 months or so I've noticed 3G when making calls or using data. I've reviewed my contract and nowhere does it specify anything about 3G data. An...

Plan upgrade

Was offered the 15gb for $40 today Nov. 28 via text but cannot get to it ONLY see 5gb for $40

Changed plan should have activated November 17 but it didn't change plan. WHY?

Changed plan should have activated November 17 but it didn't change plan and continued renewing on my old plan. WHY?

Black Friday Promotion - Changing Plans.

Hello, I am an existing public mobile customer. I just edited my plan to take advantage of the "20OFFMONTHLY" black Friday sale. This is where I save 20 dollars off the 55 dollars for the 20GB plan. This plan is supposed to take effect at renewal. Bu...

$55 plan, with 20OFFMONTHLY, existing customer - upcoming bill not correct

Hi,I changed to the $55 plan, and used the 20OFFMONTHLY promo code to get $35/mo for 15 months. My understanding is that this code does apply to existing customer (I'm an existing customer). When I entered the code, it accepted it (checkmark by the c...

I am not receiving incoming calls!

I upgraded my plan and now I no longer receive incoming calls. All calls are forwarded to voicemail.