Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
I just pay for the plan, but now I no longer need it and I want to get the refund. I have not activated it.
Can someone point me to these if they exist please? Other carriers have a year for $99 etc, I just need a basic plan for an emergency phone for elderly parents. I feel like this used to exist but the menus are steering me towards $45 a month etc. I ...
I want to change my subscription but when I view the options through my account they are not the same as when I view them on the website. I can’t see the one I want.
I just saw a $19 plan with 1GB data at 4G speed on my page when I was on change subscription page. I added it to my basket but chose from this month (I just paid for the month today) thinking it will refund me the difference. But it wanted me to pay ...
As the title says is this 10GB bonus data just for limited time or is it just limited time offer ? Will I get to keep 60GB at 5G for $34 so long as I don’t change plans or is that 10GB bonus just for 12 months can anyone confirm
Do you have student plans?Please send me the options
Hi! I'm trying to downgrade from the 29 dollars a month subscription from the 23 dollar subscription but it's not showing up when I log in. Can anyone please help me to change it to the 23 dollar subscription? Thank you in advance.
I have the $15 planJust noticed that the unlimited Canada wide texting wording no longer exists. Just says unlimited international texting. Beneath that there are numbers - used on the left and numbers not used on the right with a negative. i.e. ...
I have a subscription for data with the 25$ plan on the 3G network. Says I can text and call everywhere in Canada, but if I subscribed in Quebec, can I also use all my data and data add ons in the whole country? Can't find any details on that.
Option is here https://www.publicmobile.ca/en/pe/plans?network=ALL&_gl=1*1t9lnw7*_gcl_au*MTkxMTU4MTA4NC4xNzI1MDAwODk5*_ga*NzkyMTgwMTE4LjE3MjUwMDA5MDA.*_ga_5Q4XYYJ879*MTcyNTAwMDg5OS4xLjEuMTcyNTAwMTY3MS4xLjAuMA..But not given me as an option whenever ...
Why cant public mobile have ads that makes subscription low, im talking about 20$ for 30gb
Does public Mobile have a cost effective plan for travel in US and retaining same phone # for 50 days?Or is it better to buy a temporary SIM card while in US. Mostly used for maps navigation/texting/chats
Hi everyone, I'm new to the community. Seems like all the plans at public mobile include data, which i don't need. Is there or had there been any plans that just offer talk and text?
I have 50GB data unlimited calling and texting Canada and US. I am going to Hawaii, will my phone work there. Will I be able to call and text to Canada?
Is this promotional plan 50 GB per month? It's not specified in the description of the plan. Thanks!
New Sim card and new phone number. The phone still states no SIM. I’ve turned off and on airplane mode. Turn off the phone and turn the phone back on. Nothing works
I am on the old $15 plan which used to say unlimited incoming minutes. I went through the forums and understand that people grandfathered in should still see the unlimited incoming in their self service, but mine has changed to 100 Canada wide minute...
Hi, I have a subscription already with Public mobile, but right now, there is a new offer available online which is way better than mine with cheaper price! how you can switch my subscription to that offer:6 GB Data at 4G Speed for $23.00 / MONTHThe ...
Signed up with Public a few months ago and never used service. Now I can’t find my PM phone number to access my account.
Hi. I have one of my kids on the 90 day (6Gb) plans and my other kid is ready to have a data plan but I can't find the 90 day plan. Am I an idiot and can't find it or is this no longer available? Will my other kid be able to stay on that plan as a le...
Hello, I'm looking to register another number on the $15 plan. Today is the last day of the promotion. When I originally looked into the details of the plan over the weekend, it mentioned that the deal was for unlimited minutes:Today, the promotion m...
My services were put on hold and it's not allowing me to renew my Canada-US 5G plan at $34. Anyone else having this issue? Time to port out I guess.
My Account does not even show me what my plan is any more? It automatically changed in may/june of 2024. My direct deposit amount went up 33%, but no idea what my current plan includes?
I opted into the 3GGB $21 per month offer but it did not become active on the renewal date
I have been a customer for about 4 years. I I haven’t been receiving any new offers for a long time even though my acquaintances have received many. What may be the reason?
Hi, is it possible to set parental controls to pause the DATA and phone call access? I already set controls with my provide for WiFi and Internet but I think my child can still text with DATA and make phone calls. Any advice will help.
looking at this plan. If I go to the USA, will I be charged any extra for roaming? Texting? I want to make sure that there will be no other charges when I get back from the USA
Accepted an offering to increase data to 5 G. Receiving texts stating I am near limit of 2.5 G (my old limit)????
Public has a new plan that I was able to sign up for next month. I am assuming this 10 GB bonus does not expire and it's essentially a 60 gb plan, but the usage of "bonus" and "for a limited time" had me second guessing. I assume that just means the ...
