I currently purchased a new phone. I have 2 options: port my current number in that I have with public mobile OR get a new number with a new plan on the phone. Currently Freedom mobile has a promo plan:Big Gig Unlimited + Talk : 20 GB$40 for the firs...
Can I save the flash sale for tomorrow activate since I can’t get SIM card
Hi there. I would like to change my debit card I use for auto pay with a credit card, but when I remove the auto pay and try to set it again with the credit card, it does not allow me to enter new card and simply provide the one I entered at first pl...
I go grit my login info I would like to change my plan I need help.thanks
I have activated my plan few days ago, but still cannot make calls/use data.
Hello i have 2 gb of data and I have used 1 gb of data and cannot access any internet. Can you please look into this when possible? Thanks!
I live in Ontario and was wondering if I will be charged extra if I call someone who lives in Ontario but was traveling in the US when I called them. Thanks.
i can’t signed to my account because I think something is wrong, I put my email address and password that I remember but I couldn’t sign in to my account, also when I try to reset the password I couldn’t because I forget my security questions, please...
I have a plan with unlimited province and canada-wide calls, but it often says that my 'long-distance' minutes have all been used, or today I wasn't able to call out of province and the message said I have used all available minutes. Is there a fix f...
Hello,So I would like to know if there is a way to separate personal phone call bills from the phone bills related to business. I have to make business calls from my phone then submit the bill of the phone calls to my company for reimbursement. But I...
Hi,I have changed my plan from the 15$ to the 25$ last month. I am paying 25$ but the plan didn't change.How can I have it changed ? Thank you
To whom it may concern I want to keep the service but want to port my cell phone number to other carrier Is there anything you can do to help me Awaiting reply xxxxxxxxx@xxxxxxxxx or call me
Yep changing my plan I'm locked out of Google and I'm I'm locked out a public mobile I need my plans to the $15 so I can start receiving incoming calls
I was approved for the 2GBBONUS deal on a 35.00 plan early January but just got my SIM card yesterday. I no longer see the deal on the plans page. I only really want to switch if I have the added GB. Given that I have an email saying "you are approve...
Hi team I have question about using PublicMobile in abroad, I am in Turkey right now and since I landed I cannot connect to local networks even to receive signal, for just text and calls, Its shows in my phone, emergency services only, Is there a way...
Hello. I moved to Canada, but I have Poland's bank account and bills to pay. Since the beginning of December (after ~2 years), I have stopped receiving the codes to authorize the banking transfers. Text messages are going out from the bank (I have ch...
My son has the $15 plan. Does this enable him to text within Canada? He says he can't send a text with his iphone on his new Public Mobile Plan.
I have lots of unused data and minutes on my account. How do I access them?
I would like to change my plan to the $25/month but it says I don't have enough money in my account to do so (because I'm on autopay) and it won't let me select the option to "change on next renewal date", only to top up which is not what I want to d...
Dear PM. community, I wish the system could see that I am auto deduct so I can easily lower my plan from the $50 plan$35 plan. It would like me to top up my account. Seems counterintuitive. Maybe I should lower my plan on the exact day of my renewal?...
Hi,I am a current customer since Dec 31st. At that time, I opened a new phone number because I wanted to test the quality of the phone line so I kept my home phone company. However, now, I would be interested in changing to a better phone plan here a...
If you let your plan lapse with auto pay turned off, even topping up your account to the "amount due" will not renew your plan (PM will say you're good to go, but will not enable your service). Public Mobile will not enable your service until you're ...
Getting one everyday from a 1-647- number. I only have 100 min plan so I waste 1 minute listening to their chinese voicemail. Any way around this? Can I block all 647 area codes? Thanks
Hi, currently I’m paying $25 plan, the last charged was at dec17, if I wanna change plan to $15, should I do it now or click the “renew plan on due date” (means 1/17) anything I need to aware for changing plan? thanks
Please let me speak to someone. I filled everything required to activate and start My account and got check marks. Then I got a message the IMEI I gave was wrong. It was not. I was told someone would phone me and they have not. Please help.
20Gb/monthI got it on 5 Jan,but gone in 3 days.I only used on whatsapp,facebook like normal.Only 40 mins on Netflix one time.Is it abnormal?
Data is not working whyy
Checking my public mobile account I noticed on the main page under "account status" it says Plan Expired, in red lettering! It says this even though I'm up to date with my payments, AND showing a $25 account balance...? I have the 25$/mo. plan. Also ...
I just changed my account. Today is the date my account renews. It looks like my account is charged twice. How do I get credit back?
Hi, I need to change my plan immediately from $15/month to $25/month, currently in the mid of the current plan month. What will be the cost calculation and plan renewal date? Will I lose the half money of my previous $15 plan?
