Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
Canada US Mexico plan means it will just work if I go to the states eh??? Thanks in advance anyone who has experience with this and can answer.
Good evening my subscription did not Renew at 6:00 a.m. And I really need my phone is now 3:30 p.m. Is there a problem with the system today now I've used my credit card and there's $36 I paid over the 611 line and it's still just sitting there
Hello, I'm currently on a $30 4G plan (CAN-USA) with 20GB of data. I see in my account that there is a $30 5G plan (CAN-USA-MEX) with 30GB of data. I know that 4G is more than enough speed at 100mbps and it depends on your location. My question is, i...
Can someone please tell me what the point of having the Mexico plan if you can’t even make calls to another public Mobile customer with the exact same plan. Did all the troubleshooting and still no luck ? You pay for something and it doesn’t work , ...
Where is the 24 dollar plan with more data according to the text I was sent on Febuary 27th
Hello, I joined public mobile yesterday and I took the 35$ 50go plan. I saw the 35$ 100go plan in the app so I changed for that at the renewal. The thing is my renewal is april 6 but it say the 35$ 100go plan will be active march 8. Is it normal or a...
Why are us loyal customers never given the option to change our plan to one of the new ones? Makes me sad ! I love public mobile but only new customers get to lock in the great deals !
If i change my plan will i keep the 50% off for 2 years. Got the great offer but also looking at other current available plans
hi all,many like to break sad info about price hike, but there are in fact good news here. $50 US Canada Mexico plan started with 100GB, then 150GB and it is now up all the way to 250GB!!!Good deals for data hungers!!!
I need to change my subscription to $20 dollars one but it doesn't give me the option. I tried in browser and app as well.
Hey community,New and existing customers should check the PM app to see if they have this offer. I susbscribed friends to a $40 subscription tonight, and we set to change on renewal. I am currently on the Boxing Day 2024 $35 75GB subscription.
Hello, I’m on the 19$ plan with unlimited international text messaging. But I’m not receiving text messages from my friends from Switzerland.
I transferred from freedom 2days ago.I got ESIM,but my phone is not working. Please help me.I am so frustrated.If it is not working until tmr, I want to cancel.THANKS.
I changed my plan from a 2gb to a 60 gb. This change was to take place next billing cycle which was February 28/26. We are now in March, still have 2 gb.
Hi,I’m currently using the $29/month plan. Would it be possible for me to switch to the $35/month Canada–US–Mexico plan to try it out and see how the signal works for me?If I find that it doesn’t suit my needs, would I be able to switch back to the $...
I didn’t have service. My subscription did not auto renew. I decided to renew manually and got billed for both subscriptions. How do I resolve this
Hi,I was contacted a few days ago by Rogers to switch to them for the same plan (Canada-USA-Mexico calling; 1000 minutes of International Calling; similar data allotment per line) as what our two lines have with Public Mobile (PM) at present but with...
Hi there. I am looking to switch to the $20.00 for 500mb data + unlimited talk and text plan but when I try to log in after selecting the plan, the screen goes white. Please help@CS_Agent
Hi all, I received a text saying my bill will increase from the 20$ plan to 24$ dollars or upgrade for the same cost to the 24$ plan with more data.is there an option to choose a lower plan cost? When I am searching the options I don’t see anything l...
I want to know how much it is to call Korea in my phone plan
Hi there, my phone is flagged as no esim compatible but it does allow for esim, can you please allow me to activate a qr code esim please?
I continue to get messages about having to switch plans as 3G service is being discontinued end of March/26 in Winnipeg. When I was first advised of requiring to change to 4g service, I updated my plan. Why do I continue receiving messaging regardi...
I’ve been on a plan that gives me 3 GB per month for $20, which is a great deal, but in the last 2 weeks I received a text that they’re raising the cost of my plan by $4! I’m confused why they would do that
Greetings @CS_Agent,Recently I saw there was a $26 20GB plan option on the app and attempted to switch from my current plan $27 20GB. While changing it gave me an error message saying that my Card information is incorrect, which is weird because this...
Is there a special 4G, 3Gb plan offered for $19 / month until Mar 10th? A friend said they just received a text on this. I don't see it in my 'change subscription' options in the PM App.
Can I purchase only an account for only 1 month without renewal? I want to add a second line with mexico coverage for a trip.
I use my phone in Canada but came to states my phone should be working like normal with the can,us,Mexico plan but nothing is working on my phone and I have data roaming on
Why did my subscription change and go up in price?I had international minutes and data and both have disappeared from my account and my rate went up.
I'm currently on the $23/month with 6G of data, starting in April I have been informed that it will go up to $25/month.At the same time they are telling me that I could switch to another $25/month plan with more data.I'm wondering if this other plan ...
My data renewed on Feb 22 and on Feb 28 my account says I used 51.43GB out of 60. I checked my data usage on my phone and it says it used 61.57GB and that Spotify used 61.34GB of total used.
