Account is up to date , can receive and send texts but calls come up as failed . Took sim card out tried in a different phone not able to make calls ? Did all the troubleshooting steps nothing worked , any help would be greatly appreciated !
I have unlimited call minutes but can't make or receive calls. I've removed my sim, restarted my phone to no avail
My new payment cycle began today. I've been at home on wifi and just got a message that 75% of my data is gone. When I look at my account, there have only been 2 calls received today. What gives?
Hi I just switched over from virgin I’m looking to have my number transfer over . Now long story short I canceled my old account with my provider and did not request a transfer and now the I got the request they have not sent me a verification to por...
I have had an active account for several years without issue but woke up this morning unable to make calls. I get an error message "call failed". I can not call for assistance. I was obliged to make this community account to look for information. I h...
This may have started on Wednesday 29th, but I'm having issues with sending or receiving image files on my Samsung A53. No issues for years, then I'm suddenly unable to send pics or open them, they show up as little "Tap to download" notifications an...
Is it possible to setup one acct. and buy multiple sim cards for tablets to be used for e-logs for a trucking company, and if so, what types of tablets are supported?
Hi, I made a recent trip to the US and didn't use my phone. but got a message from public Mobile welcoming me to the states. I do go often with no issues.Later back home I noticed that the mobile data wasn't working.It is an Android phoneI can't find...
Hi! I accidentally got lost my sim card. Is there any ways that I can get a new sim card with the same number I used before? Thank you so much!
I am unable to connect with data and or Call or use SMS services since last Wednesday when I returned from an international travel even though I kept paying my bills and my account is still active.Can anyone help me connect with the mobile data so I ...
All my incoming calls go directly to voice mail
I have just switched to public mobile and i wish to retain my old number - a telus number originally - then switched to phone-go in waterloo. Now I wish to activate this number on Public Mobile. The instructions said to insert the old sim card - well...
Travelled to Paris and noticed I do not have service.
So I'm trying to leave public to go to telus. When tells sent the request to port my number my phone went into SOS mode and won't receive anything. It's now been a day my temporary telus number works with my new telus sim but my public number (the on...
Hello folks, seems as though the porting may not have completed after switching from Bell. It's been several days with being able to make calls but not receive calls or texts. Can you please send me the number I can call to trigger the porting proces...
I woke up this morning and noticed that my data wasn't working, so I went into my account to see that everything was active. However, there's a problem: my account is actually suspended because I didn't get my comfort allowance (the money I get for l...
I sent message regarding above to agents, no bother to reply. Switched off/on twice - not working. Reset network settings - not working.
I want to be able to see my voicemails on the app but when I open the app it says “call voicemail”. I restarted the network but still doesn’t work. So how can I fix this problem.
None of the online links from My Account page are working (i.e., Payments, Profile, Usage History, etc). I've been getting the error below for several weeks. The Go to My Account Page link on the error doesn't work either - only way to get back to My...
My friend joined PM yesterday, she can call my phone (PM) and recive my call, but she couldn’t call out the other provider’s phone call like Fido, help please
My phone data still does not work but it Does provide data on Hotspot to my tablet!?I made changes to APN settings I found here in posts.Something is still not right?
Can a new text be sent to cancel with bell?
My husband and I are on autopay but yesterday we've noticed that we couldn't get anything online even if our Data is turned on outside of our home wifi. Can you help?
Hi there, I haven't been able to receive or call out for several days. I have an iPhone 11, I've turned it on and off and airplane mode on and off. It's not a network issue since my partner uses public mobile too and hasn't had issues.
unable to place any call through my number
xxxxxxxxxxxxxxxxxxxxxx edited by computergeek541: Please do not provide your phone number is message forum posts.
Hello all. Receiving a 6UC2 code when calling out locally. Can you please advise?
Order 337277. When is this being delivered ? It has been a least 12 Days since I ordered .
My phone account was set to renew to a new plan today, but it didn't.My phone stopped working so I logged into Public, I saw that the plan didn't switch like requested... I manually switched to a new plan and paid the fees.my dashboard indicates $0 d...
When I go to call out I get a message that I have no minutes available.I pay automatically each month and have used zero minutes this and last month.Trying to write a ticket but it does not accept my username or password. Have tried multiple ways.How...
