I was setting up my account, switching from bell. I transfered my number over. I can call out and text out, just can't receive phone calls in. It goes straight to my voice-mail. Also, it's not letting me sign into my account.
I orders a SIM card over 2 months ago and it hasn’t showed up. How do I get a replacement sent out?
Doing my research before joining. I am using Rogers now, thinking to join here I searched Help found VoLTE is here, but don't see words about Wifi Calling, Public Mobile has that too?
Not sure why it says it's not a valid Canadian number. I am trying to move from Telus to Public Mobile. Any ideas?
Hi,I did not respond to the text message from Telus within 90 minutes to switch my number over to Public, as I took my Telus sim card out right away. Is there a way I can get another text message from Telus to accept the switch? Thanks
Hi there! Looking to join the Public mobile family and was wondering if the promo of the $0 SIM card is still available if you activate in store? Or is the $10 SIM card fee mandatory? I am porting over an existing device and number to Public in case ...
All that’s been suggested on this thread I have tried to no avail…- switched brower/cleared cache- no charge in my card yet- repeated activation several times- tried all suggestions from online person- transferring phone numbers from Bell, and entere...
Currently with Koodo, paying $55 for their 50 gig plan (don't use nearly that amount).Does anyone know how long they'll keep this $40 15 GB plan active for? I've got 2 months left on my Tab and might pay it off early to come over to Public.
I completed the SIM card conversion from fido to public mobile by repeating the process online. But there is a new problem. I received a message from public mobile saying that I did not reply to their confirmation about transfer, but in fact I did no...
I am trying to activate a new sim card for my wife but I keep getting error code 837 during the second step of the activation process ( verify phone number)
The request for transfer from Freedom Mobile to Public Mobile timed out and therefore was cancelled. How do I get public mobile to request another transfer. Mostly everything was transferred and I can use my new phone, but my old phone is still recei...
Hi, I am a former PM customer who left Canada in 2021 and returned recently. While I was away, I transferred my # to a VOIP provider (openphone) and then eventually I parked it at NumberBarn. When requesting a port out from Number Barn, they told me ...
transferring a mobile phone number from a company bell
Is it possible to talk to someone? I wish to purchase a refurbished iPhone. I have an old cell phone. Want to use the same number. Is that possible? what does the mb’s added to the $15 monthly plan actually give you ? Will I be able to download some ...
I ordered my a SIM card on Feb 28. So it’s been like 13 days. I don’t know who to contact or how to get this resolved since I don’t have a tracking number, just an order number. I really wanted to switch back to this since it’s affordable, but now i’...
Hi, FONGO's phone number originated from Fibernetics Corporation: 464D-NSR/1. Is Wireless: no.I signed up yesterday, and my Samsung phone worked with Fongo's interface using PM's (Telus) sim card. However, after 24 hours, my number is still listed as...
Hi,There seems to be an issue with my number being transferred over to public, as my old provider is still billing me and I’m unable to receive calls for the last 6 months. Also I signed up during the promotion of receiving a discount but have not go...
Hi all, (new activation will be porting over current number from Virgin Mobile) I've tried all the suggestions: -tried clearing cache -tried incognito mode -tried restarting fresh browser session on every attempt -tried multiple credit cards -tried e...
Hi, If I bring my own phone and buy a plan and SIM card with Public Mobile, will that change my phone number?
Hello,I'm trying to move a friend's Koodo number over to a Public Mobile SIM, but it just spins forever.I decided to just create a new number instead. It is currently spinning also. I'm not sure how long it will take.For some reason, when I try to ve...
Trying to activate a new account, nothing happening, just get the little circle going round and round.
I am having an issue from porting my phone number from Fido to PM.The PM agent has been helping but still not solved the issue. Here is the issue now.When the Fido SIM is in my phone, everything works fine except that I do not receive any incoming te...
Okay, I feel I've tried everything... 1. I started by trying to activate a new SIM on my phone browser. Just got a spinning circle on the Activate button.2. Decided to try on my laptop and Chrome browser. I kept getting a processing payment error des...
Activation error 821
Hi there,I tried to activate a new SIM card and transfer my old Bell phone number to PM. I'm getting the 802 error code every time I am trying to activate my account. I submitted a ticket and an agent finally contacted me, asked me what the problem i...
Is anyone knows how to get a free sim card. i received a sms thatvyou can get a frre sim card till march 31 but when i checked it you still need to pay for it.
I let my account lapse by more than 90days. I just ordered a new SIM card and need to activate it and start a new plan, but I’m wondering if there’s any way for my husband and I to find out if our old public mobile phone numbers are still available?
Hi, I have just ordered a SIM card. When it arrives, I'll want to keep my existing phone number. My service at the moment is with a corporate account and through Bell. I'm retiring at the end of the month. I'm wondering if that complicates the transf...
