I am planning to transfer from Koodo to Public Mobile. I added port protection to my Koodo account a couple of years ago as a security measure. Do I need to contact Koodo to have this removed before trying to transfer my number to PM? The next availa...
Sim not working just did port from koodo 12 hours ago any suggestions ?
Hello, I tried to make a new phone number with a new SIM card but I cannot activate that with all of my credit cards. I can use my credit card well on another site so I'm not sure what the wrong is. Please check that issue. Again, I cannot sign in to...
Cyber Monday deal is impossible to use. It is expiring today AND it's for new customers only (which I am) AND I just ordered the SIM card which will take 3 days to arrive. I feel like I got scammed for $10.50 for the SIM card after getting lured in w...
I just activated a new sim card and transferred my phone number from Telus. My telus account is now deactivated, but when putting the new sim card in my phone, it shows SOS
Hello! I tried to buy a sim card multiple times on Friday and again today but kept getting the message "Zip Code doesnt match shipping address" After enough attempts using my credit card and paypal I got frustrated and stopped trying. I decided to go...
I just tried to port my number from Bell. I received the text message, hit yes saying to port the number. within 1 minute i received a text from public mobile saying that it looks like i entered the incorrect ESN / MEIDWhat do I do? I can switch out ...
Good Morning,I wanted to ask for assistance.Yesterday because of the Cyber Monday offers I attempted to register a new SIM and port my number to Public Mobile from Rogers.The website and chat showed error messages (unavailable / try later) etc.I'd st...
I was able to take advantage of the Public Mobile Recent offering for Cyber Monday.I thought it would be pretty straight forward as I've ported in before.However, it's been a while now, about 2 hours.I received a Text from Koodo asking me to reply YE...
I switched to Koodoo yesterday, received my text from PM asking if I wanted to transfer, I replied “Yes”and 14hrs later and 3 identical texts from PM I am still using my PM SIM card as they have not ported my number to Koodoo.
Hi, I am in British Columbia and I am trying to transfert my 7-eleven speakout wireless mobile phone. So far I have been charged twice on my credit card and it still does not work. I get the error code 821. I entered Rogers for the service provider o...
I'm just in the process of switching to public mobile. I went through the online form for activating my sim card (which I have in hand) with 4 steps, create account, transfer phone number, choose a plan, and payment. At the end of the form I see a po...
I'm in Alberta and I was wondering if Punkt phones work here on Public. Thanks in advance for your help.
Can anyone help? Error 822 upon activation with existing number transfer. They charged my bank account but I have nothing.
Hi, I have just acquired a new SIM card and I wish to activate it with the 55$ monthly plan for 20gb with the 20$ reduction for 15 months. At the moment of the activation, when everything was filled out, it sent an error code that immediately disappe...
When i try to transfer my number , its says enter valid Canadian number. But it is!!
If I want to have 2 separate phone numbers, would I have to create 2 separate customer accounts using 2 different email addresses?
i change from chartr to public mobile, i am not receiving calls. i spoke to chartz they told me that to ask public mobile to send us Portal request again. Can you please do that, thanks in advance.
Hello… How can I use the code for referring a friend.Thank you
I was in the midst of activating and the webpage suddenly came up with a 404 error. My credit card was not billed nor did I get a message from my current carrier to confirm the porting of my number. So I started the process again. Now the SIM card co...
Hi, I bought a SIM card and trying to activate the SIM card. In the process when I want to transfer my existing phone number from Koodo mobile, the public mobile website is not able to recognize the phone number and asking me to enter a valid phone n...
Can you verify that I will be able to get the Black Friday promotion next week when my SIM card arrives, if I registered my email address in ‘Community’ today?
My phone number transfer was unsuccessful!!
I'm trying to activate my account online with promo code, it's not working at all!!!!!
Hi!! I just ordered my SIM cards with the intention to activate on the Black Friday deal for 20gb. Will I still be able to activate this plan by the time I get my SIMs?
is it possible to pay for my first months service using a top up card during activation ?
I inadvertantly selected the incorrect plan when I signed up, and when I went to change it after realizing it looks like I've been charged on my Credit Card for both plans now. Can the initial charge be reversed? It was never used and wasn't even act...
