Resolved! transferring number
im having a problem transferring my number
Forum Posts
Wrong MEID number
I recently switched from Chatr to Public, and when activating I entered the wrong MEID number. My number won’t transfer until that number is corrected. How do correct this?
Resolved! New activation question
My mother's Bell/MTS pay -as -you -go plan expired last weekend and I want to get her set up with Public Mobile $15 plan I have an older i phone and a new sim card for her She , of course, wants to keep her old phone number. I know the old number , h...
Switching to public mobile
Can I get Public Mobile through Walmart in Bowmanville, ON? On the spot will they be able to port my existing # and use a referral code given to me? What info do I need to bring to do this? Thanks.
Switching from Telus
I have a telus account for one phone that my son uses. The telus account is in my name (mom). Does the telus account need to be in his name before switching to Public Mobile?
Unable to submit a support ticket. I can't receive incoming calls.
Hi there, I'm trying to speak with someone to make sure my account is active, because Rogers asked me to double-check that I'm connected to Public before they disconnect me. I'm trying to submit a support ticket, but when it asks me to login to the C...
Sim cards?
I ordered 2 sim cards on June 9th and haven't received them yet! Haven't heard anything. I'm alittle worried now that if this is the service Public offers, I don't want to switch. Is there a tracking available to know when my sim cards will arrive or...
ZTE phone compatibility
Is the ZTE model 23352CA android version 9 compatible with Public Mobile?
I accepted the port request now I want to stay with Public Mobile itself.
Hi Team, I put up a port request and now I want to stay with Public Mobile itself. What do I do? The due date to change I requested was 10th of June!
Any Promo For new Activation Line
why all plans ( To Expensive ) !
Resolved! Receiving OTP's while outside Canada
Can this be done using PM?
Resolved! 2 Step Verification not working
I just set up this phone and ported my number from Fonus to Public Mobile on June 22nd. I can text and call people and use data pretty much everything works except my 2 step verifications for all my online accounts such as banks, Amazon etc. Is there...
Resolved! Incorrect ESN/MEID
I got this text when transferring my number, Can anyone help please. Hey, it's Public Mobile. We're having trouble transferring your number. Looks like you entered an incorrect ESN/MEID. Someone from our team will contact you shortly using your origi...
Sim activated but not working
So frustrated right now. I bought a Public mobile sim, paid for a plan and activated it online. But my phone is still saying "NO SERVICE". I selected a phone number, and later public mobile randomly switched it. I am wishing I seriously went with som...
Resolved! Referral Code did not apply
Hello,I just signed my sign up with PM and applied my referral code. However, I believe my code did not apply as I did not receive notification of this. In the past, when I refer someone, I am notified immediately upon activation of their account.
Port Trouble Shooting
Hello, I bought SIM on Tuesday (2 days ago) but I still cannot receive any incoming phone call. Also no any text inbound outbound. Port from BELL to Public Mobile is not working. Could you kindly help?
Resolved! Phone
I transferred public mobile SIM cards over to phones before I got text messages from Bell. bell is saying I need public mobile to send two new notification text from public mobile becaus they expire in 90 mins. How do I do I get two new notifications...
Why isn't the check my phone compatibility link working??
I'm considering a new phone so I've come to check if it will work with Public Mobile but the drop downs are blank and will not allow me to type anything either?????
Resolved! referral code
Hello, Thank you for the welcome email. Just one question.... I used a friend's code when I signed up which I thought would give me a $10 credit or maybe $5 credit each month for 5 months. I was told both of these. Just wondering when I can expect to...
Resolved! Home phone
Can I transfer my home phone number that I had for 22 years + to my cell phone with public mobile?
Switching my phone over
Hi there, I recently signed up with public mobile, my phone that I had with MTS the screen is broken to the point that I can’t use it any more, I had a second phone that I connected with public mobile, now some calls come to my second phone and some ...
Resolved! New mobile number
How do I check if a specific number is available to use?
Resolved! How do I get the 12 Month 2 GB data?
I am planning on joining, but am curious about the above.
Resolved! What if I live in Canada only 6 months a year?
I am wondering if my SIM and number will be deactivated if I am away from the country, seeing I will not be able to use your service in Asia. Or, is there a way I can keep my SIM and number suspended for the duration of my absence.
Resolved! Moderator required to port number from Koodo prepaid
Hii just activated my SIM card on public mobile with a new phone number. I require assistance from a moderator to port my Koodo prepaid number to public mobile. Thanks!
Resolved! Trouble transferring elderly mothers land line to a new cell I will be paying for.
I'm trying to transfer my mothers land line to a public mobile SIM carded cell phone that I will now pay for. She's 98 but is still is capable of authorizing the use of the number she has been paying for to the cell phone I'm giving her to use which ...
Resolved! Work phone to Bell to Public
Hello, I currently have a phone on the Bell network, paid for and managed by my employer. I am leaving my job at the end of the month and want to keep my device and number. To do so, I first have to transfer the number to a personal Bell account (por...
Resolved! How to Port a Landline
I need to port a landline from Rogers. The rep from Rogers said it was possible but the rep and the mobile kiosk said he wasn't sure that was possible and that he couldn't do it, I'd need to go to a Public Mobile kiosk. Can someone give instructions ...
Promo didnt work
I just activated my new SIM card but the promo code 12MONTH2GB didnt work. Can you please add it on our account.
