How can I get help from a real person?
Chatbot is useless
Forum Posts
Resolved! Public mobile notification to my email
Could I received a email when I receive a new notification or message in my Public Mobile Community inbox? Thanks
Resolved! sent emails
i've been corresponding with an agent through private messages about a warranty issue. i can see all the ones i have received but not the ones i send. how do i switch to the list of sent messages? thanks.
Not understanding what this is
2 screenshots of msg to me
Resolved! How do I start a ticket
How to Search for Lounge Threads?
Alright I thought I was going crazy today with not being able to find the following thread I posted in the lounge "Teracube 2e : Back in Stock!"? I could Google it but not click on it? I did eventually find it and copy the url to my clipboard and tes...
Resolved! change email
How do i change my email? i receive too many spam emails from people of Public Mobil community
Community Threads
Why are all of the threads showing as read? Not bolded like usual? I know I have read some but not all of them!
Resolved! login
Hello! I logged in and out my account through my laptop successfully about an hour ago. When I just want to log in again, it just keep me waiting without logging in before it started the log in page over again... I had tried different browsers severa...
Get Support:: Contact Customer Support
Contact Customer Support The official method Public Mobile prefers customer support is thru the Chat bot SIMon Click here The alternative method is thru private messaging while initial contact of this method is actively discouraged you may access it ...
Resolved! Is this SPAM?
I just joined PM and received this offer.Is this offered by Public Mobil or it is spam. Not only I get spam on my phone, email, but here too????
First post on Retail board
Let me be make the first post in the Retail board then @darlicious @dust2dust Yes, I wonder how people got into those quiet boards So far those are all I found (Rewards , Retails and Darlicous found Phones/Hardware). There were others but seems like ...
Resolved! Is Chatbot bubble really gone for good?
HI All, Yes, many people hate it, but we miss it when he is not around. Is the Chatbot bubble gone for good? It has been 2 weeks at least. Not sure if Oracle heard anything about it, whether it was just broken or removed for good. thanks
Resolved! private message delete button not working
Is anyone else having a problem that when trying to delete a private message having a error message: "Authentication Failed" and also not be able to click on a another message
Resolved! How modify or delete "My Photos".
I did search past posts on this subject but couldn't make it work for me -- the following past solution didn't work for me .-----------Click avatar beside notifications. My profile, my photos, all images. Move mouse on top of picture, and hit the x a...
Resolved! Your first community reward?
What tasks need to be completed in order for you to receive your first community reward? Are the reward tied and reflected by the badges you receive?
Signing in???
I need to talk to a real person.!
Ticket creation not working
I cannot submit a ticket because the SUBMIT button won't highlight. Get stuck at Last Add-on. I cannot type in the answer so it won't move on to submit.
Resolved! Scammers sending messages to Public Mobile Community/Private Messages
Hi everyone,Every 2 days I get a scammer message as follows:"Over $350 per day! Online work from home! Paycheck every day! Work remotely from the comfort of your home and receive your paycheck every day! No experience needed, no boss over your should...
User name and password for the community website
Just so someone knows....when I tried to get on here today (the conmmunity website that is) I had forgotten my password and user name. There's a link on the sign in page that asks if you've forgotten your username or password. If you click on that it...
Resolved! how to send private message?
Thank you:
Resolved! Contact a Customer Support Agent changed
No longer does it tell you to private message a CSA in the help articles. SIMon only. EDIT: MY BAD... I DID NOT CLICK ONE MORE LINK.
Resolved! Please stop new user Howard_Nichols from sending spam
That user seems to have signed up only to spam people in private messages (they sent some "work at home and make tons of money" scam info).Moderators, you can check in my mailbox if you need - in any case, please stop this...Thanks!
Resolved! Avatar
How can I see my Avatar. I'm not a techy at all and I need to click on it to get to my profile.
Community rewards
For Community Rewards. I see:An email advising me of Top xx%I see a advisement in notifications of Top xx%Reward paid out in transactions What I DON’T see is:A badge in my badge collection In My Rewards no $ in the month and no $ in total $’s earned ...
Update the bot to inform customers of the issue, add a banner to the site, a message in *611
Hell, even an updated forum post would be something. The barest of minimums, but something. We can't be left in the dark like this. I tried *611 as the automated message said, there was no help or mention of the issue. I talked to the bot, said there...
Resolved! Form for a Ticket is not working
I need to submit for a ticket to return a certified cell phone within 30 days yet the form in Community will not let me submit? Need help please.
Badge coming back
HI All, Finally, the badges are coming back!! But just December? Was it just me or everyone only got December?
Feel Free to Use the Search Bar!!!!
I thought it was a given, but apparently it isn't. When you come into the community you may want to skip a few steps and enter your issue into the search bar, most likely you will find several different answers to your problem. You can save yourself ...
