The minute I leave my home I don’t have cell data service, my cell data doesn’t work in stores etc etc. I was told when I submitted a ticket that I had the wrong pin, 6 digits instead of 4 . I went to my account and resettled pin to 4 digits. the min...
In public mobile community website, "Sign In" button on top keep on showing even after logged in: Is this a known issue?
Is it SAFE to give CS_Agent my PIN NUMBER regarding helping me with phone not able to make calls? He says he needs it along with my full name, phone number to identify me.
I am trying to create a ticket regarding payments while my services are suspended.The workflow is failing at Step 3. Verify your identity where "Verify using SMS" won't work because of suspension and "Verify with My Account Credentials" is failing wi...
how do i find my post to change it
I submitted a ticket 2 days ago and haven't heard back. At what point should I start getting worried?
GET STARTED ONLINE TROUBLESHOOTING1. BE KIND TO YOUR SUPPORT TEAM!!! CATCH MORE BEES WITH HONEY!2. FIND “ACTIVATE” AT TOP MENU ON HOME PAGE, FOLLOW PROMPTS AND READ THE FINE PRINT, THAT IS NOT OLD PEOPLE FRIENDLY!!!3. CHECK FOR TYPOS AND NUMBER INPUT...
how do i open a ticket?
Anybody else keep getting spam messages on community? Have any ideas on how to make it stop?
I submitted a post this morning, but it doesn't appear anywhere. Where can |I find it? I clicked on the mail icon, but it only showed posts from 2022 and 2020.
Hey again my dudes, I feel like I've heard somewhere that participating in this forum can net you reward points. Is it for getting a comment marked as a solution? Is there a link someone could provide to give me some direction with this? Many thanks!
Your entire public mobile website is BROKEN in Firefox and has been BROKEN for 13 months, when will this be resolved? The website only works in chromium based web browsers. You cannot login on Firefox and if you open the developer console there are o...
I posted a concern yesterday on this site and I can't find it anywhere. Where can I locate it and when would someone (?) respond to it. Please help. Thanks.
How do I Submit a ticket.?
How can I speak with a customer service agent
Hi @J_PM The famous "Referrals code" accounts came back out this afternoon. They randomly bravoed different posts and some of my posts got their bravos too I want to make it clear that I have no connection with any of those accounts. Please take nece...
I was surprised to find spam email in my community inbox. Emails about earning cash with links to go to websites. I thought all the email would be about my Public Mobile service. Heather
I don't like receiving emails from community
I do realize that here have been posts and solutions on how to remove unwanted photos from one's community account but the solution given does requires the additional step #3. To delete community account screen shots follow the following steps:My Pro...
I do clear my cache/history very frequently but trackers keep on tracking --- My Safari security settings keep on reporting many trackers every time I log on to this forum.Just a few minutes ago I checked several of web sites I visit.--PM Community, ...
I see the "third anniversary" but not the "second anniversary"?Very important question, I know.
How does one inquire what user name was used if someone forgot what user name was used for community? Because I forgot and when I tried to enter the required email, it said the email was already being used and was not able to create a community user....
Hi, I’ve set up an account for my son and we are wondering how he gets rewards from the community thanks!
I'm having problems and need help how do I get a ticket as I can't get it to work
hi all,Community problem again? clicked on post but didn't work anyone has same experience?
I just submitted a support ticket. The confirmation dialogue said I could view a copy in my sent messages area, but when I click the link, there's nothing there. Should I be worried that it didn't send? I do have a support ticket number, so in theory...
looked at all replies about this very topic and says click envelope.When I do so it says do not reply" go to community""Send private message"Its not very clear how to simply navigate to send private messageMy time is valuable this page should be made...
Has anyone ever had the font change when posting a message ? I only use this site on a mobile device and not sure if my big thumbs are to blame , but every now and then it does this and I’m not sure as to why
Was messaging a CA_Agent and have not replied need to speak to one ASAP
