Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
I just joined PM and received an E sim on my email but the QR is not working and it says I have to contact my carrier so I don’t know what to do. Any help pls
I texted back YES when receiving the text to port my number, it still has not worked. That was done at 7pm yesterday.
hi everyone! It's been quite some time since I've logged into the community. But that's good news I suppose because it means I've had no trouble whatsoever lol. checking my profile, I see that I have no history of anything I've ever done here. badges...
How do we change this? I'm so confused.
Can we have a sim card and an esim on the same phone? Thanks. Also, how do I contribute to the community!
Who typed "Welcome Back Ziggy Star Dust" to me?
you asked me to find my setting and change the community name, but i cannot find my setting
Recently, there have been people who have been prompting customers to provide information about their accounts and asking for private messages to be sent to them.This is a reminder to all members not to share information about your account to anyone ...
How do you benefit from a community member? What is the benefit of a community member? How does the community work?
How do I change my community name?
Helo , could please help me transfer number old phone number, I tried keeping rejecting
I just learned that Rogers has killed their community support forum and replaced it with an AI bot. What a shame. I have two 5G home internet accounts with Rogers and the forum was the only quick and reliable way to get support. Public Mobile PLEASE ...
Anyone know how to fix posts disappearing on the forums? I write up a post and submit it, it appears on the thread, come back later and it's gone. This has happened several times over the past week, nothing is sticking. I've tried logging out and log...
Will this post disappear too?Edit:See last post for sim swap solution.
Phone has no service more then it has service. who to get a hold of to fix this?
Not sure why, but all of a sudden, every time I reply to a thread, my posts are not showing up. I've asked CS_Agent for an explanation, but wondering if anyone else knows why this might be happening. All of my posts are Pro-PM, do not include any sol...
The name on my public mobile community is wrong. My name is Brian. The name on my account is correct, so it’s only when I’m in the support that it shows incorrectly. And everywhere I looked, it’s all the right name. So how do I change it for the publ...
What is going on? How can anyone get help when posts are removed?I just need help from a service rep about an addon i paid for for usa roaming. I cant find my post.
@CSA_PM Hello and Welcome! I haven't seen a customer service agent post in the Community in a long time. Today, you posted at least 4 times to help people. Will customer agents be monitoring and responding regularly going forward? Keep up the good w...
my community messaging is in my husband account and for this reason he has no access to his messages.WORSE: I cannot open my account and PM login page does not recognize either my email or phone number.It goes on since last Wednesday (first contact w...
Hi, Im getting an error when I try to change my subscription. I tried both Change now and change on renewal date. Submitted the ticket, but it's been more than 24 hrs, hasn't heard back from them
Hey … sorry but I’m the farthest thing a computer geek .. never own one … I’m barely figuring on how to communicate on here!!. Truly just want to give up an let them have my money an go else where but I am also not a quitter… Is there not a way to so...
I know you have to be in My Community to access Private Message to CS Agent … BUT … WHERE do you find it once you are in My Community? Thank you@ links to members
How long does it typically take an Admin or whatever to contact a service request? Who thought this whole community platform / needing an alternate chat etc was better than just email correspondence? Seriously weird, just need to finish this month as...
For some reason today part of the PM Community Web page is not showing properly.First part is off, the rest is sort of OK, bottom is not OK. PM Account page is correct...I did not do ANY changes/adjustments in my web browser, everything is the same a...
I've been frustrated trying to log in with my old username. It seems that you can no longer log in with the username & password, & now you have to log in with your public mobile account. But if I enter my old community username which is bluejaywpg, i...
Hi all Does anyone know: is there a way to change username for community posting? If so how to go about doing that? thanks for your help !
For verification I need to answer questions, your agent wrote that I have to log in to community and answer the questions privately. How, I don't see this option in my app
How can I view a Community Thread where the oldest posts appear at the top by default. It is very hard to follow when the newest posts are presented first.
