Unlock account and secuirty quedtion
Hi there,Please help me to unlock my account, and reset my security questions . Thank you,
Forum Posts
Number port issue
I am having trouble porting my number to public mobile. I missed 90 minutes authorization text. Now i don't know what to do. I submitted a ticket on community site but didn't get reply yet
My payment is duplicated. what to do?
I just came back from another country and tried to activate my account. I first activate and applied for auto payment. then boom! The payment is duplicated.Just wanted to cancel the one, not auto payment. What I should do?! I think I entered only cre...
Self service
I can not remember my email or password to get in my account
My data usage just disappeared.
Not showing on my plan either!
Resolved! Constantly logging out automatically
I am trying to change my base plan, but it keeps saying something went wrong and forcing me back to the homepage, is anyone else facing this issue.
Lockout of account
Tried to log into my account using saved password on my phone and then was locked out. This was over 12 hours ago, tried again still locked out !!!help I need to top up my account I am at 95%
locked account
lock out of my account! Do not remember password or security question. Only have my email address. What can I do?
Resolved! getting in
This is very annoying. I need to speak with someone because it sends me into a circle.I enter my phone number. It says I have already registered but when I try to recover password it will not recognize my email address.
Forgot login
Can't login to update payment info....firgot email and or password used
Resolved! Locked out of account
I guess I exceeded login attempts, please help. Thank you.
Locked out
Help
credit card error
Chatbot said to wait for a customer support agent.. So i shall wait.
Cannot access My account
solved, tnx
Login
I have problems login my account big problem
submit a ticket for portout authorization request to transfer number
Public Mobile has not sent a portout request to PC Mobile so I can transfer my phone number
What is involved to change my ell number?
Hi,I want to change my cell phone number and wanted to find out what is involved and what the ramifications are.A few questions:1. Do I loose any of my current benefits? ie extra data, extra minutes, auto-payment benefit etc.2. Where on the website d...
Access account libre-service
Hello,In fact I did forget about my password and I tried too many times that my account has been desactivated.What should I do to reconnect.Otherwise how could I have my account number of the offer (14 digits) ?This too urgent, please try to reach me...
Dont know email
Hi i dont know the email i setup my account with , it was on auto pay from my credit card for so long so i didnt bother logging in. Now i got new credit card and dont have access to my account.
Resolved! Locked account
I have been trying to log into my account to no avail. no one has contacted me for a long time. The account says locked out Everytime I try to enter the password I had saved specifically for Public Mobile And now they are charging almost double of wh...
Transferring a PM number to Koodo
I would like to keep my existing public mobile number and transfer it over to my new Koodo account. However, my phone and PM sim card were lost so although my PM account is still active, I am not currently able to receive an SMS text to port the numb...
Did not receive my rewards
I had my phone stolen then suspended my account until I received a new phone and sim. When I reactivated the account and changed the sim I was billed in full without the rewards I had been receiving for several years. What should I do?
Need help
Need help reactivating my account
Locked out
I'm unable to log into my self serve or reset my password, it keeps saying I'm locked out and need to contact help. Unsure of what to do because I can't make a payment if I don't log in. Thanks!
Resolved! How do I find out my PIN?
Please help me find my PIN...
Make payment
Hello I can't make payment because I can't login In my account
Retrieve money from my account
I was trying to pay a bill and it just added money to my account and would not allow me to use my balance to pay bill. I had to make another payment now I want to retrieve my balance.
Account is locked
It wouldn’t let me log into my account. Kept saying wrong password so I exceeded the log in attempts now My account is locked an says I need to wait 3 hours to reset my password. Is there anyway to skip the 3 hours ?
Resolved! Hi I can’t login my account
I think I lost my number, is there anyway to get my old number back? Please please help and thank you!
