Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
I have this plan:The overview and the T&Cs seem to imply different things with regards to USA.So when I go to the USA, does this mean:1. I have my 65GB of data2. I will receive phone calls made to my number from Canada3. I will receive phone calls m...
I purchased the 3 prong u.s. add on. It shows up in my usage a having 11 of 15 days left. However it does not show that I’ve used any data. How can I be sure the plan is activated and working properly?
We are travelling to Chile in November and I have 1000 international minutes in my account. Can I use these while I am in Chile to call or text home?
I have a Canada-US 5g plan. Do I need add on to call from US to Canada and call friends in US. Will also be using data while travelling.
Hi, I hit 95% of my data usage on my plan, but since my plan renews in a few days I purchased a $5 add-on for 200 MB Data (about 1-2 hours ago). I haven't left my house (wifi zone) and I checked the 'Usage History' for today and it only shows the tex...
My data roaming work for a few days now nothing I bought a 3gb 15 day addonWill not connect to a network it finds networks I am 4 g phone android
I have purchased the US roamig bundle, it is showing on my subscription but I can't connect to Network in the USTried restarting and airplane mode on/off without success
Going on a business trip to Europe for a week. Does PM have an add on plan that works for data, text, & call in Europe or do i need to buy a travel SIM ?
hello everyone, I ran out of data a few days ago so i decided to purchase an add-on which is something I have done in the past. However every single time I try to pay for ANYTHING sitewide I get a "sorry, we cannot process this request" message. I h...
Does PM do any international roaming data add ones (travelling to Asia) ? I only see add ones for US
I know that purchased Roaming Add-Ons is not refundable. But my trip is cancelled. Do we have ANY way to tansfer this money somehow that obviously never used
account suspended - i have updated new credit card - but account is still suspended. how do i get operational?long story short; forgot to upload new card when old one expired; new card is uploaded; there is no option to "PAY NOW"I have called *611......
Is there a monthly plan I can subscribe for data , talk and text available while I am in eastern and Western Europe?
Hello! I am trying to cancel an add-on I have (1 GB data). It does not appear for me to select 0 instead of 1.Any suggestions?
Hi what’s the difference between these two plansone i got during the promo the other is a dollar more but does it include talk and text in the states (call from the states, text sms , etc?) Current plan i got notifications about addon so i assume t...
So apparently I've accumulated two different sets of international bonus minutes from past Christmases or something. Since there's no "help" button next to them, I just wanted to clarify what I think I understand for their use. (the points program ...
I am unable to connect to a network. I have turned my phone off and on numerous times I’ve already wasted the first of 15 days I paid for
Hi After My 100 minutes are over, I was not able to use my add on balance of 500 minutes. Then I paid 5 dollars for another add on and now my new balance is 500 minutes, but I lost all the previous add on balance. Can I get that balance back please. ...
What is pricing for roaming in Portugal?
Can I buy a two month package??
I need to make a call to GBR (+44) - add-ons only show US Data and Roaming.
On Sep 21 2024, I purchased USA top up plan but my phone did not work in USA.
I had multiple GB of banked data and it disappeared! Did Public just pull back all banked data? I just checked it a little while ago and I still have 4-5GB and it's gone. I checked my usage and I didn't use enough extra to consume it all.
Hello: my current plan is 3G, 1GB data, unlimited canada talk and unlimited intl text for $25/mo. I have approximately 1500 intl. minutes and 6 GB data add-on from prior years that don’t expire. I was getting a $3/mos loyalty reward but that has now ...
I have family in New Zealand and England. I understand I need to buy the International and UK add-ons, but are all unused minutes rolled over until they’re used up, or is it only for another month? I don’t want to have to keep buying add-ons if I don...
Why cant I buy data add ons with no expiry anymore? The whole reason I switched to Public Mobile was that I could have a bank of data when I used more in a month and now, it expires in 30 days! I was not happy with the forced switch to the new poin...
Should I get an add on or get a new sim while on the islands?
Purchase 15 days add on not working in washton dc
Hi,I redeemed 3gb data for 15days for 15credits. It's been more than 2days and my data is not working.
bought 3G data Aug 15 but never got it. i had pb's receipt but i dont have it in my add-ons. Why!
