New here I purchased a 1GB Data add on as I blew through the allocated
data on my monthly plan - i won't use it all before the new month starts
- my question is will the 1GB (or whatever is left of it) roll into the
next month or does it expire?
I am unable to purchase a new 10-day add-on because the roaming add-ons
are not visible on the My Add-ons page. They were, but now they’re not.
The other columns are populated with various add-ons. Any ideas?
I was travelling to the US so I purchased a more inclusive plan with
more data, calling and texting until I got there and realized that none
of it was valid if I didn't pay for roaming. I bought top-ups so I was
charged $22.40 on June 21, but I was a...
Every single time my partner travels from Canada to US (alaska) the US
add ons and roaming doesn’t work properly. The “Community Service” to
create a ticket and try to receive help is SOOOO convoluted for another
person to assist him (while he’s trav...
Hi I added the $20 US roaming and data bundle and it has not worked. I
posted extensively to the forum looking for help but nothing worked (see
exchange in forum). In addition to what I posted I upgraded to android
11 and reset the phone. My phone wi...
I changed my plan to have the unlimited Canada/US plan and now I’m in
New York City and nothing works. I got no data, no phone or text but
have been paying for this plan the last 2 months. I’m not impressed.Am I
supposed to do something to activate i...
I logged in and wanted to purchase two extra GB of data at $15 each. I
made the $30 payment, it went through, I added-on 2 GB of data, but only
one is showing on my account....even though I paid for 2. How do I get
this fixed?
With the shift from 3G service in the US starting on July 1st will PM
customers be supported when roaming there? I am travelling to the US in
July and am wondering whether its worth it to add a US add-on to my
plan.
We are going to the US and I purchased the add on, US roaming talk &
text plus 250 data. My question is, can’t I just use my data that’s
already on my plan?
I have a family of 4, each with their own Public Mobile account...We
need to travel to Italy shortly and it seems that Public Mobile have
zero options for travel to Europe. Which means, that we need to move to
another mobile provider. Obviously price...
I have a plan with 5G and every once in a while i go over and sometimes
I buy the 1G add on. The problem is, the add on seems to run completely
through within one afternoon after purchasing? That doesn't make sense
as 5G usually lasts me a full month...
Hello! I purchased a data add on for the US and it’s currently not
working. Im connected to a TMobile network but its not allowing me to
access google or my maps for travel. Help!
Hi folks. There are probably answers to these questions somewhere here
but hope it's ok just to ask about my specific situation. Heading to
Hawaii for a week in mid-July. First, is the US Roaming talk/text bundle
unlimited? And if I want more than th...
I have seen plenty of posts saying to select network. Is there a way to
select network on a “dumb phone”? Is something that is done online on
your account? I have not bought the roaming add on yet. Wanted to make
sure calling would work in USA on a “...
I recently purchased a data add on it says I have 15 dollars balance but
no data amount was added that I can use. What can I do to use the amount
I bought…?
In September I want to buy the $20 10 day US talk plus data add on. I
have a number of questions:1) I have Autopay. Do I have to manually add
$20 somehow to my account or will Autopay take care of that? If so how
do I do that?2) When I am in the US w...
Hi, I just bought add-on with 300 long distance minutes and after
unsuccessfully calling UK I found out that all the countries I want to
call are not supported by this add-on. Is it possible to switch to a
different add-on? Thanks.
I added 1GB US Roaming data more than 10 days ago and it has now
expired. I want to add 500 MB Data US Roaming but the option is missing.
How do I proceed? I am driving back to Canada but having data would help
with Google Maps. Thank you,
