5 hours ago
Hi, as the title states, I'm locked out of my account with no way to login even after a night of waiting. I'm not sure why that happened, but I'm trying to transfer my phone number from Public and it's not working. Any ways to get the account number? I can't find an invoice in my email.
Solved! Go to Solution.
5 hours ago
HI @Cole5
you won't get the account number from any email, only way to get it is login My Account. Since your account is locked, you will need support agent to help. Please send them a message
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
5 hours ago
if you cannot login, you will have to ask PM to get the account number for you. You won't be able to open proper Chatbot ticket, so just message them
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437