Locked out of my main account- how to get account number without login?

[Cole5]

Hi, as the title states, I'm locked out of my account with no way to login even after a night of waiting. I'm not sure why that happened, but I'm trying to transfer my phone number from Public and it's not working. Any ways to get the account number? I can't find an invoice in my email.

[hTideGnow]

HI @Cole5 

you won't get the account number from any email, only way to get it is login My Account.  Since your account is locked, you will need support agent to help.  Please send them a message

      https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

[slusagm · Accepted solution]

if you cannot login, you will have to ask PM to get the account number for you.  You won't be able to open proper Chatbot ticket, so just message them

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437