Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
Hey I've been trying to figure out what's wrong with my voice-mail every time I try to call to check it, it hangs up immediately and I have a galaxy A71 5G
I am paying as 4G customer why I have the 3G logo on the top right of my mobile data?
I want to cancel my service but I no longer have access to the email and the phone number isn’t working but I keep getting billed every month. Please advise on how I can cancel my account
duplicate thread
I received an offer yesterday to increase my data plan from 60Gb to 80Gb for an additional $6/mo. I would RATHER have Wi-Fi calling for an additional $5/mo. Is there anything preventing Public Mobile from offering this service, given that it doesn't ...
How on earth do you get a hold of someone to resolve my login issues? I've been trying to resolve this for 2 days now
Hello, I have seen this way to achieve up to 20 points per month:Give Back1-20 pointsEarn up to 20 points every 30 days by asking questions, helping others and voicing your opinion on the Public Mobile Community.Community standings are released the f...
I noticed that my 1 GB monthly data was completely used up this cycle, which is very surprising to me because I rarely use mobile data. I just checked my usage details and saw that almost every day after 12:00 AM, there are entries showing dozens of ...
Hi,Is it better to get an actual physical sim card or the e-sim card?Alexer
Hi,Can I put multiple phone plans on one email, instead of having to use different emails for each one? Ideally I would like to put all our phones on one email like a family plan.Alexer
Has anyone else gotten this deal?Public Mobile here. Don't miss out on this limited time offer on a 5G subscription plan. Reply YES to upgrade your plan to a 5G 75GB Canada-US-Mexico plan with 1000 international long distance minutes for only $35/mon...
Just bought the Roaming plan to USA, didn’t realize that my plan covers that. Is it possible to revert my transaction that I bought ?
I just found out 2 days ago that my callers get a message "6UMI, The number you have reached is not in service"!!I went online to Customer Service Agent (day 1 for 3hrs; day 2 for over 2 hrs) they checked acct info verified, payments up to date, SIM...
I have activated subscription and my old carrier notified I am turned off, but I don’t have the data access on phone when I turn off wifi
Good morning, I’m in France and have the 300 international add on purchased however my phone has no service here. I have turned the phone off and back on with no resolve. what can I do?
Hi,I've read through the bands list for public, as well as the listed bands for the phone I have. https://www.gsmarena.com/xiaomi_redmi_note_12_pro+-11954.phpIncoming and outgoing calls do not work. Data and texts work but only after manually selecti...
Hello everyone,I bought a new mobile phone Umidiji G100I inserted the sim ,I can do regular calls.but no data, no sms.anyone can access the steps I have to follow..best regards
I have an $40 existing Plan for many years.l used 100% of data before top up. Would like to but Daya add on but I cannot remembre my 4digit PIN
removed spam
How to send
Waited 3 days as told to have my land line number transferred to Public mobile,called my previous provider who said they didn't get a request to transfer, can't log into my account because I have no phone number any suggestions?
How I can see my account number? Thanks
Only does iMessage
Hi,I have esim initially, then asked to transfer my freedom mobile number, now it’s fully transferred I want to have just my freedom mobile number not with esim
I referred someone to public mobile recently with the code but I can’t seem to see the discount on my end or theirs.
Hi! I just subscribed today and requested to port about 7 hours ago. I approved the request from my old provider, haven’t cancelled service or removed their SIM. I didn’t get a confirmation text from Public and just realized I can’t text or make cal...
Hello. I just got my sim card and logged into the app to start moving to PM from Fido. I got to the last step and it says that the subscription failed and reach out to support. So what do I do now? I already paid up front $30 ($25 plan + $5 sim) and ...
Hi ... I am switching from a Samsung to an iPhone and can't find a way to order the appropriate Sim Card through my account as the iPhone is not the phone I am currently using. How do I get the correct Sim Card? Thanks.
Just set up a number for a family member with PM.In spot for “alternative number”, thinking it was only a separate contact number, I entered my own (Koodo) number. Now whenever my (Koodo) phone is called, it also rings the PM phone. Tried removing vi...
I already have a sim and a public mobile account login. However, when I try to login, it says to reactivate. Once I enter my SIM number, it says it is invalid and I can't go any further. How can I access my account?
