Community

Phil_Adelphus · 05-12-2024

New customers are often advised to check the envelope icon left of the bell icon for new messages. I've never seen an envelope icon (Safari on iPad). I know when there is a private message because I get email notifications but it seems from someone...

Phil_Adelphus · 03-03-2024

For some time PM roaming partner T-Mobile has been announcing April 2 2024 for the final shutdown of their 2G network but recently this has changed to an as yet undetermined date although they are still gradually continuing to dismantle it. So this ...

Phil_Adelphus · 02-22-2024

Anyone roaming in the US today and having problems might want to be aware there are multiple outages there today in various areas, including PM's partner there AT&T. I tried to post a link to an article about it but the link wouldn't post. Maybe I'...

Phil_Adelphus

@Kyordey Do you mean the sim card size is wrong? The Public Mobile sim card is 3 in 1, you just remove the outer spacer/s until you get to the right size. If that's not it or what has already been asked perhaps you can elaborate so we can underst...

Phil_Adelphus

@Joel1234 You can open a ticket with customer support at the chat icon bottom right of this page. If that doesn't work then send customer service a private message using this link and watch for a reply at the envelope icon top right or tap your av...

Phil_Adelphus

@SeanLiu PM support work hours are 9 a.m. to 10 p.m. eastern time so night is not the best time to expect a quick response. Porting numbers can have issues between any two providers so best not to do it at the last minute but allow a few days buff...

Phil_Adelphus

@sarrah There are currently two $34 plans, one for Canada-US and one for Canada only but unlimited data. Both have 50GB of data bucket but the Canada-only continues past that at reduced speed. Is it possible you accidentally selected the Canada-on...

Phil_Adelphus

@sarrah How long before yesterday's renewal did you select the plan change? If it was too close to renewal it might not have been in time. In that case your account would show the change scheduled for 30 days from yesterday. If you scheduled the ...

Community

User Statistics

User Activity

Private Messages Inbox

US Roaming - 2G Shutdown Delayed

US Cellular Outages

Re: My phone vortex HD65 is not accepting sim card

Re: Phone won't work

Re: Does Public Mobile actually have any support?

Re: Subscription Charges

Re: Subscription Charges