Community

Phil_Adelphus · 05-12-2024

New customers are often advised to check the envelope icon left of the bell icon for new messages. I've never seen an envelope icon (Safari on iPad). I know when there is a private message because I get email notifications but it seems from someone...

Phil_Adelphus · 03-03-2024

For some time PM roaming partner T-Mobile has been announcing April 2 2024 for the final shutdown of their 2G network but recently this has changed to an as yet undetermined date although they are still gradually continuing to dismantle it. So this ...

Phil_Adelphus · 02-22-2024

Anyone roaming in the US today and having problems might want to be aware there are multiple outages there today in various areas, including PM's partner there AT&T. I tried to post a link to an article about it but the link wouldn't post. Maybe I'...

Phil_Adelphus

@YJH I'm rather confused about your post. Public Mobile does not have stores or customer service staff to "talk" to, all support is online by ticket or private message. Do you mean you submitted a ticket or send a private message to PM support? ...

Phil_Adelphus

@BMarshall AT&T doesn't list any Redmi phones as compatible with VoLTE on their system as far as I can seehttps://www.att.com/scmsassets/support/wireless/devices-working-on-att-network.pdf Yes a phone model can be VoLTE capable but unless the carri...

Phil_Adelphus

@Jeff_Q If you want to switch to a physical sim you can buy one at corporate Telus/Koodo stores, Mobile Klinik, or Amazon.

Phil_Adelphus

@BMarshall Public Mobile has a fairly short whitelist for VoLTE and there are no Redmi phones on it. As you discovered, it may work on T-Mobile, that is likely on the remains of their 2G network which is spotty and also being shut down. There is...

Phil_Adelphus

@Father3 Thanks for your input. Unfortunately, this is just for Koodo mobile. Couldn’t helpThe Koodo porting team can help with Public Mobile porting depending on the circumstances. Does your previous carrier sim still work? If not they can't help...

Community

User Statistics

User Activity

Private Messages Inbox

US Roaming - 2G Shutdown Delayed

US Cellular Outages

Re: Is Public Mobile so inefficient?

Re: Data working but not calling when traveling to the USA

Re: Replacement phone cannot get eSIM

Re: Data working but not calling when traveling to the USA

Re: Phone number transfer