09-26-2024 05:35 PM
Hey , I really need help to get my public mobile account number . I tried to open my account but I can’t find it anywhere please help me with that asap. Thanks
09-26-2024 07:11 PM
almost word for word repeat of the previous message post
09-26-2024 06:47 PM
hi @Deepikasaini you can try using PM app and go to Account page for the account number
if you still cannot find it, ask support to give it to you
please submit a ticket with CS Agent using this Chatbot link: https://widget.telus.tiia.ai/publicmobile/publicmobile.html Type the question "Submit ticket", Then click the following in order: "Contact Us" , "Other", "Log In".
If any issue with ticket submission, you can submit by direct message:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
09-26-2024 06:44 PM
Thanks for replying but I still need help because I tried everything also the instructions which u gave me but it still not showing anything . Please how can I talk to customer service so they can help directly
09-26-2024 05:46 PM
@Deepikasaini wrote:Hey , I really need help to get my public mobile account number . I tried to open my account but I can’t find it anywhere please help me with that asap. Thanks
Hello @Deepikasaini
It's super easy. Log in, then on your left side go to Profile. Then on your right side, middle box it says Account Info, Account number is right there. Click on the eye to see it.