Number port issue
I am having trouble porting my number to public mobile. I missed 90 minutes authorization text. Now i don't know what to do. I submitted a ticket on community site but didn't get reply yet
Forum Posts
Resolved! Network name when porting a number from PM to another carrier
I'm trying to port a number from PM to another carrier, but the other carrier says that my number does not below to Public Mobile.When porting out, do we need to use Telus Mobility as the carrier/network name?
lost SIM card
Hey I lost my phone and I ordered a SIM card but it said it will take 5-10 business days. I think I'm just going to go in and get a new SIM card so can I cancel my order please?
unlock a phone
how do I carrier unlock a public mobile phone? I bought an Iphone from a guy and need it unlocked to use a different carrier sim card???
Concentrix
Does anyone know if Public Mobile is a partner with Concentrix? And if there is any employee incentive or rewards? Thanks!
Refund
Hello. I decided to stay with my current service provider. I ordered a sim card and it never got delivered because it said wrong address. There is no 101A Avenue so that is probably the issue. I guess it's just 101 avenue. The sim card came back to y...
Trying to transfer my existing Numbers to another service provider
There seems no way I can get all 3 of my numbers to be released. (Only one was released)
Account transfer?
I recieved a call about my number transfer from a number listed with a fraud scam number. They left a completely different number to call back and said it's about my number transfer. Calling the number back does not help it just says nothing about th...
end of 3g service
Hi folks,Webb here. Don't need support on this but I think it is important the community be made aware of this development. Just learned yesterday (28 June 2022) that effective 01 July 2022, Canada Day, the Americans will no longer be accepting 3G ca...
SIM CARD ARRIVAL
It hasnt been more than 7 business days yet— however ive read a ton of reviews of people saying that their sim hasnt arrived days past that mark!! under my tracking number it says the following “NotApplicable/Nes'appliquepas” im a little worried! if ...
Online number - scam
Hi,My public mobile number is being used online for scam calls. How can i stop this?
Personalized voicemail for forwarded calls
Hi! I currently work from home 70% of the time and our business phone is forwarded to my personal cell. I've recently learned that when the call is not picked up, clients are hearing my personal cell voicemail instead of our work voicemail. Is it pos...
i had my phone number of 10 years and public mobile gave the same to another person
i have the cell phone number from chatr for 10 years and all of a sudden public mobile gave the same number to one of their customers and now we are both getting each others phone calls randomly.i have never lost my number or had it canceledactive nu...
Resolved! My apologies about a link I posted
BTW, I did not know that I had stumbled upon a shady site unwittingly. I want to apologize for posting the link. I had no clue it was suspicious. My embarrassed apologies. The admin will know what I am talking about. Could the admin please delete tha...
Resolved! Talking to a Human
I have an issue. So an autopayment bounced and now my phone isn't working. My bank won't grant me access to my account without verification, which is a phone call or text. My phone won't receive either of those. So I can't pay my bill to get my phone...
Resolved! SIM PIN
Hello,I would like to enable sim pin.What is the default sim pin number?It is not written on the sim card envelope and it does not seem to be in the account info.Thanks.
Resolved! 12 Month GB Promo
I was unable to add the 12 Month 2 GB data Promo. How do I go about adding that? Thank You
Resolved! Fruad
I Am receiving calls saying they got missed call from me but I never called them.
Resolved! Phone Number being used by unknown caller
I have recently been getting multiple phone calls from random people saying that I called them, but I have not been doing this at all. My call history is blank and I'm concerned as to why calls are being sent out that are attached to my number.Do you...
Resolved! porting to a new provider
I decided to change from public mobile to a new provider. I'm waiting for a text from public mobile so that my number will be transferred to my new account with my new provider. I have not received such a text yet. What can I do? Any help?G
Resolved! Password not working
I have my passwords saved, and I keep them written down so forgetting isn’t what happened, it simply tells me the information is wrong, this has happened before and I had to change my password even though the information I was using was in fact corre...
Resolved! Activating your Sim card with my exist phone number
How I can change the Sim card after I lost my phone and my email
Resolved! Receiving calls from random numbers citing that they are receiving fraudulent calls from my number
hi, in the past week I have received multiple calls from various numbers saying that they have received some fraud/spam calls from my number, when I havent even made those calls.I obtained the screenshot from 1 of the guys for the proof and it seems ...
Phone making calls + Asking to verify number
Hello.1) My phone ‐ Samsung ‐ is making phone calls on its own. 2) Ot is also asking me to enter my number to verify that it is really me, yet as soon as I try to enter the number, the screen disappears. Help please!
Cannot port my Public mobile number to new carrier (Freedom)
I recently switched my carrier from public to freedom and I have been trying to port my number. The first day I got my freedom SIM I activated it and talked to an agent to port my number. I received the text to port the number and said yes but the nu...
Resolved! I miss the 90 minutes window to accept to change my phone number and now l cant change it
I miss the 90 minutes window to accept to change my phone number and now it doesnt work when I click to change my number. I tried many times and I dont receive the text anymore.
Mobile Optimization or an App?
Am I missing something or is the Public Mobile website really not optimized for mobile use and is there really no mobile app?
Resolved! is public mobile discontinuing service as public mobile?
will publice mobile still be available as a provider in the near future? should I be looking for a new budget cell phone provider today? please advise.
PUK code
Please help! My phone is possessed and locked me out overnight. I need my PUK code (8 digits) to be able to function again
Resolved! Public Mobile account closure
I recently moved from PM to another carrier. I can't log into my PM account any more to confirm my account has been closed, and I never received a confirmation from PM that my account has been closed. Ho do I confirm that it has been closed?
