3 weeks ago - last edited 3 weeks ago by Dunkman
I transferred from a SIM card to a ESIM. I did not see the message to make it within the 90 minutes. What do I do now? I can text and call but I cannot recieve calls
3 weeks ago
Thank you! Yes I think I missed the old carrier message is what I keep reading. Thank you
3 weeks ago
HI @Krishaw
if you can text and call, then at least the esim works and just a problem with porting. In this case, PM porting support team can help. I have sent you the porting support team number. Please check your Community inbox (envelope on top right), check for the number and call
3 weeks ago - last edited 3 weeks ago
@Krishaw So your ported number to PM with physical sim to eSIM ? If so I can private message you the porting team number and then can re trigger the port request for you