Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
Why do my invoices fluctuate? Can someone please contact me to sort this out?
Still being billed for an old phone number no longer in use. Now I am being billed for both phone number after number transfer
I tried to buy phone plan, but face M8702 error for two times. It seems the payment has been processed, but I didn't get the phone plan. It happened two times.
Hello,I need to update my billing address. I have been living in Calgary Alberta for almost 2 years but I am still being charged BC taxes on Public mobile. Can someone tell me how to update my billing address to my Calgary address, so that I can be p...
I paid $40 last month. Got no service couldn't connect for the month. They want me to pay $19 for this month and they'll give me a half price discount and they'll see if they can get me connected
Hi all,I ordered a SIM card and a plan on this very website yesterday. The problem is that it is going to take a while for the SIM card to arrive. So, I want to just get the SIM card at a nearby offline place in my city.If I do that, do I have a way ...
For July Month My credit card got charged twice $ 28.75. On my account shows only one invoice.
HelloI canceled my subscription on July 14 however I have been billed for the past two billing cycles (2 times, each $38.42). I didn't use this plan or sim card as it was temporary. Would you please reimburse me for the unused plans and make sure my...
I am travelling to canada and want to purchase a plan. But i do not have a canadian credit card and the postal code cannot be american zip code. Is there a way to set up my account with an American credit card?
WHY IS THERE ALWAYS AN ISSUE WITH PUBLIC LATELYHELP ME I JABE IMPORTANT PHONE CALLS TO MAKE
I used to pay $15/mo plan by available funds, but I got extra chargers every month since July this year.
I switched offers on July 16. I just paid $43.29 on July 15 and when switching got charged $37.74 twice when I should have had a credit as I just paid
my bills didn't reflect the credits of referral and autopay recently. How can I get them back?
where is the best place to find discount / promo codes ?
My credit card was charged twice on the same day for my monthly payment. Looking for assistance to rectify. Thanks.
I upgraded my subscription and have been overcharged. How do I get my creditthx
Today is the start of my monthly billing cycle. My credit card payment was successful. I have enough funds in my account but my account says my service is on hold. I tried opening a ticket but am unsuccessful.
I keep trying to change my payment method and it keeps telling me cannot process at this time please try again later, it's been this way for over a week so later seems to never be coming
I made a fee payment by phone yesterday by Visa Debit, and my bank statement shows that thepayment was taken. However, it isn’t showing up on PM website or by phone prompts.I have been doing this way for years. Should I call Visa and reverse the paym...
My friend sent me a promo code instead of a referral code, can I still redeem a referral code after I have created my account?
I am having trouble paying with my credit card, i bough forty dolers voucher and added to my online account via redeem voucher but my account is still suspended where did my forty dollers go?
My credit card expired, I tried multiple times to log into my account but it would not recognize my email address even though correct, after several days and many attempt to reset my account I have finally been able to log in however it appears I may...
I can't get my wife's new credit card to register on her account. I've uninstalled and reinstalled app on her phone. tried on every computer in the house even in incognito mode. Any suggestions other than registering for a new account etc? thanks
I am getting charged more than my plan is for.it was 30 and now my charge is 46i also had an extra charge on my account this month. any help would be appreciatedtha m you
It won't let me update my credit card information. Keeps showing me an error and to try later... What am I suppose to do???
My services were put on hold and it's not allowing me to renew my Canada-US 5G plan at $34. Anyone else having this issue? Time to port out I guess.
HelloI have not activated my account yet on my phone and I want to cancel. How Can I do that ?
Account is closed. How do I pay my bill
Why can't I see my payment history? It comes up with an error and "Please try again?"
