Referral Code

[CrazyElect]

My friend sent me a promo code instead of a referral code, can I still redeem a referral code after I have created my account?

[CrazyElect]

Thanks for the info, I’ve put a help ticket in. 

[TheSterlinger]

@ Sure, just use the chatbot to submit the code. Use the orange chat bubble.

[eddieO · Accepted solution]

@CrazyElect yes, you will need to contact a CS agent and they should be able to add it back into your account. You should see it there within about 72 hours.

You will need to open a ticket through the Chatbot: https://widget.telus.tiia.ai/publicmobile/publicmobile.html
(and then type: Customer Support Agent)

Or, if you are having trouble with the Chatbot try sending a private message to: 

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
(note: you will need to be logged into your Community account for this link to work)