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08-28-2024
10:19 PM
- last edited on
08-28-2024
10:36 PM
by
computergeek541
My friend sent me a promo code instead of a referral code, can I still redeem a referral code after I have created my account?
Solved! Go to Solution.
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08-29-2024 12:40 AM
Thanks for the info, I’ve put a help ticket in.
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08-28-2024 10:21 PM
@ Sure, just use the chatbot to submit the code. Use the orange chat bubble.
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08-28-2024 10:21 PM
@CrazyElect yes, you will need to contact a CS agent and they should be able to add it back into your account. You should see it there within about 72 hours.
You will need to open a ticket through the Chatbot: https://widget.telus.tiia.ai/publicmobile/publicmobile.html
(and then type: Customer Support Agent)
Or, if you are having trouble with the Chatbot try sending a private message to:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
(note: you will need to be logged into your Community account for this link to work)
![](/skins/images/34AB3B0FE78BBE11DBF186F131BC3766/responsive_peak/images/icon_anonymous_message.png)