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Forum Posts

Resolved! $10.00 friend referral credit

I joined public mobile on March 23rd. I gave the store all my information and included a reward code from a friend for $10.00. I was told that it would be put on my self serve within 72 hours. It is still not showing up as a reward.

tanyaluke by Good Citizen / Bon Citoyen
  • 580 Views
  • 14 replies
  • 0 Bravos

Resolved! how to stop service

I am going leave for a period time,if i delete the automatic payment, do i need to do anything else?Thank you

holden2021 by Good Citizen / Bon Citoyen
  • 478 Views
  • 5 replies
  • 0 Bravos

Resolved! Local Telus Cellular Service

My local cellular service with Telus public mobile has deteriorated over the last couple of weeks to a point where it’s virtually useless. I have been a public mobile customer for the last year and the service has been fairly decent up to this point....

roorules by Good Citizen / Bon Citoyen
  • 879 Views
  • 23 replies
  • 0 Bravos

Data only plans

Has anyone heard any of PM offering a data only plan for tablets? Currently I can only find on company (Lucky Mobile) with a decent discount offer? Unusual PM would stay competitive?

Phil330 by Good Citizen / Bon Citoyen
  • 779 Views
  • 13 replies
  • 0 Bravos

Data Usage

Hi,I've been looking at my data usage/history for the first time and have a couple of questions. First, does my data usage for the month get reset on the first day of the month, or the day my monthly payment is made, the 18th of the month? Secondly, ...

teeder44 by Good Citizen / Bon Citoyen
  • 571 Views
  • 30 replies
  • 1 Bravos

Resolved! billing

I am set up for monthly auto credit card payment. I topped up my public account balance to use this money in the future for add on's, but my monthly bill payment was taken from my public account balance instead of being charged to my credit card. Why...

Mary121 by Great Neighbour / Super Voisin
  • 437 Views
  • 5 replies
  • 0 Bravos

Data not working

Data has not been working for months just found out any ideas how to fix issue .

Send2ssj by Good Citizen / Bon Citoyen
  • 461 Views
  • 5 replies
  • 0 Bravos

Mistake on the home page?

Hi there!! I was just scrolling through the PM homepage and I think I may have spotted a mistake. On the add-ons, 1GB of data costs $15 and 500MB costs $10. However, everytime I have purchased data on my add-ons page, 500MB was only $5. How is this s...

Celibaum by Great Neighbour / Super Voisin
  • 358 Views
  • 3 replies
  • 1 Bravos

Resolved! 2 accounts but charged 3 times per month

I have 2 accounts but I just noticed that each month I’m charged 3 times. Twice on one day and 1 time on the day before. Can anyone explain why? The guy who activated my plan had to do it twice. I’m wondering if that may be why?

TRose by Good Citizen / Bon Citoyen
  • 940 Views
  • 38 replies
  • 1 Bravos

Resolved! Data

I’m trying to get Unlimited Data is this possible or do I have to change providers ?? Thank You I hit the wrong button when I purchased my plan

Parker1 by Great Neighbour / Super Voisin
  • 514 Views
  • 5 replies
  • 0 Bravos

Resolved! Re: Beginner’s Guide to the Community

Hi I am wondering if I can set up a Cellular wifi router using a P.M SIM card for data? I already have my phone through PM and would like to set up a wifi router were I have no available internet.

Evelyn2 by Great Neighbour / Super Voisin
  • 582 Views
  • 8 replies
  • 0 Bravos

Resolved! Re: Transferring or Changing your Phone Number

Hi. I'm trying to port my cell number over to PM from Petro-Canada Mobility Pay As You Go, which is due to expire tomorrow unless i add more funds. I'm having a lot of trouble, when i click on “Plans and Add ons” it gives an error no matter if i log ...

townie2 by Good Citizen / Bon Citoyen
  • 973 Views
  • 18 replies
  • 0 Bravos

Resolved! Rectifying an account issue

Hi, Bought a phone and Public Mobile SIM in July 2020 for my son to use for emergencies. Signed up for recurring billing, and made sure the phone was charged (he only uses occasionally). My son mentioned that his phone said 'no service'. Investigated...

D-Momma by Great Neighbour / Super Voisin
  • 664 Views
  • 5 replies
  • 1 Bravos

Resolved! new account Failed activating. cant log on to account

Received my public mobile SIM card today. Went to go activate it, entered in all my details, etc, but it HUNG UP on or step 3. Tried activating again (Invalid SIM). Credit card was charged, phone seems to be working. just dont know the number i was a...

razzmatazz by Great Neighbour / Super Voisin
  • 688 Views
  • 11 replies
  • 1 Bravos

Resolved! Caveat emptor: con artists

I got this PM: AuroraNelson Friday I can help you! How does it feel when you don't have to take out a student loan or buy an apartment without a loan? We will give you the plan and you can solve all your problems!Hey! Do you want to have over than $6...

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hamel by Great Neighbour / Super Voisin
  • 345 Views
  • 3 replies
  • 0 Bravos

Resolved! Recharge plan

My data ran out how do I change my auto pay to pay now

dstan634 by Great Neighbour / Super Voisin
  • 321 Views
  • 3 replies
  • 1 Bravos

Potential Fraud

Someone has used my email address to create an account on Public Mobile. I need to speak to someone to have my email removed. This system is horrible for customer service.

Catanddog by Great Neighbour / Super Voisin
  • 424 Views
  • 10 replies
  • 0 Bravos

Google Locked

Inbox or call me ********** Edited by @imm1304 to hide personal info

MUGWAMPER by Great Neighbour / Super Voisin
  • 767 Views
  • 7 replies
  • 0 Bravos

referral credits

I had 3 referrals last month I got the three $1 a month credits but only got the $20.00 credit one time. not 3. How do I got my other $40 in referral credits?

Rstoyles by Good Citizen / Bon Citoyen
  • 554 Views
  • 14 replies
  • 0 Bravos