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How to print invoice 3 years ago.

Chosu
Great Neighbour / Super Voisin

How to prevent invoice 3 years ago for tax purpose?

2 REPLIES 2

Meow
Mayor / Maire

I doubt invoices are available that far open a ticket and ask agent if they can help you.

softech
Oracle
Oracle

@Chosu 

the system only allows you to access invoice for the past 12 months, if you want further back, please reach out to support for help

please open ticket with PM support:

1. Open ticket via Chatbot (need access to My Account): At https://widget.telus.tiia.ai/publicmobile/publicmobile.html
    Start by typing "Submit a ticket", then click "Contact Us", then "Other", then "Login" and finally click "Click here to submit a ticket ↗
2. If you have trouble with Chatbot or you don't have access to My Account: Private message CS Agent at: 
       https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
**Monitor your Community inbox (envelope icon on the top right) after ticket submitted, CS Agent will reply to you there

 

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