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Forum Posts

Flip phone

Will a 3g phone fromAmazon work on this network

Merle2 by Great Neighbour / Super Voisin
  • 44 Views
  • 5 replies
  • 0 Bravos

Travel to another country

Do I need to do something prior to my trip to have my phone unlocked (?) so that I can use a different SIM card when I travel to another country? Thanks!

cleeman by Good Citizen / Bon Citoyen
  • 56 Views
  • 6 replies
  • 0 Bravos

Compatability

I need a new phone. I was looking at the Samsung a22, all I can find is the international model. Will that work on public mobile? Thanks for the help!

lbeancustoms by Great Neighbour / Super Voisin
  • 43 Views
  • 4 replies
  • 0 Bravos

Poor Signal in Ottawa

Since the wind storm a month ago, our household and neighbours on Public have had next to no signal in certain Ottawa neighborhoods. All incoming calls go straight to voicemail, and outgoing texts/calls mostly fail. PM signal bar sits a 1 or 'no sign...

CarolineB by Great Neighbour / Super Voisin
  • 40 Views
  • 2 replies
  • 0 Bravos

Resolved! lost phone

a phone was lost (removed)We have another phone that we can use.Do we just need to buy a new chip for the phone we have and port the phone # above to the new phone?What are the steps we need to follow to make this happen?

Admin1 by Great Neighbour / Super Voisin
  • 81 Views
  • 4 replies
  • 2 Bravos

Samsung A22 5G compatibility

Ordered a Samsung A22 4G because I saw that it is compatible, but was delivered a Samsung A22 5G. Will this work on the network, or do I have to return it? Thanks in advance!

Rpenner by Great Neighbour / Super Voisin
  • 51 Views
  • 4 replies
  • 0 Bravos

Flip Phone Won't Work!

First of all I am not very techy! Purchased a flip phone from Public Mobile. Charged it and it says it is 100%. I cannot get it to actually turn on. I held the button on the side but nothing. I put the sim card in and connected to PM with a plan etc....

Den3 by Great Neighbour / Super Voisin
  • 112 Views
  • 6 replies
  • 0 Bravos

Internet

I have reception and i can text and call but I don't have data and i paid 40$ to have the 4.5 g of internet.

Max8 by Good Citizen / Bon Citoyen
  • 71 Views
  • 5 replies
  • 0 Bravos

Resolved! Phone died question - Thanks for your help!

@MrSpock , @JL9 , hTideGnow - Not sure why, but I'm not able to reply or bravo to your helpful replies to my question so I'm sending you a big thank you here!@MrSpock - your link to contact a CS agent worked perfectly, I really appreciate your quick ...

Heather666 by Great Neighbour / Super Voisin
  • 113 Views
  • 5 replies
  • 3 Bravos

Resolved! Phone died

I purchased a refurbished iphone XR in late January 2022 and it has completely died. There was a one-year warranty. How do I go about getting the phone repaired or replaced?

Heather666 by Great Neighbour / Super Voisin
  • 124 Views
  • 3 replies
  • 3 Bravos

Phone not working

My phone account was suspended for a month for non-payment. Made credit card payment yesterday. Phone is still not working. When I tried to sign up for reward it said, my email and phone number do not match?Could my phone number have changed?

BigO by Great Neighbour / Super Voisin
  • 101 Views
  • 4 replies
  • 1 Bravos

Apps Not Working or Updating

Most of my apps including google play store are not working. It says I'm offline even though the wifi is connected. How do I fix this?

Billy2 by Great Neighbour / Super Voisin
  • 81 Views
  • 9 replies
  • 0 Bravos

Resolved! Chinese Unlocked Phone Recommendation

Which specific Chinese unlocked phone brand / specific model works well with Public mobile in terms of calling and texting reception? data reception? (brands/models with minimal to no issues at all) I was looking to get a Poco F3 but I've read a few ...

toteng by Great Neighbour / Super Voisin
  • 105 Views
  • 7 replies
  • 1 Bravos

Resolved! New phone old sim card

Hi there, My contacts are not showing up on my new phone. How do I fix this problem? Thank you!

colleenM8 by Good Citizen / Bon Citoyen
  • 74 Views
  • 6 replies
  • 0 Bravos

What phone is compatible

Ii never had a cell phone and I’m a bit lost. Can anyone recommend a cell that is compatible with public mobile and the cheaper the better for methankscarole

CC01 by Good Citizen / Bon Citoyen
  • 127 Views
  • 11 replies
  • 0 Bravos

Resolved! Buying a new phone

Planning to switch the sim card to a new phone (same sim card in a new phone).Also have a SIM unlock pin .Question.. can I just eject the sim card from old phone and insert it in new phone and start using the new phone after unlocking the sim with my...

msabeysekera by Good Citizen / Bon Citoyen
  • 71 Views
  • 5 replies
  • 0 Bravos

Resolved! Samsung s7 to Iphone 7

I'm having to change out an older S7 for an Iphone 7. They both have nano Sims. Can I just change the Sim from one to the other and have it connect with Public mobile?

revrae by Great Neighbour / Super Voisin
  • 58 Views
  • 4 replies
  • 0 Bravos

Resolved! Got a new Iphone has an Android before

I used to have an Android phone with a Windows Computer. I would us Microsoft Phone link all the time to send texts and to copy and paste to my phone (send pictures to text messages. But phone link does not support the Iphone. I have been searching f...

larryhyman by Great Neighbour / Super Voisin
  • 81 Views
  • 7 replies
  • 0 Bravos

Cannot receive calls

I can't seem to receive calls and I'm not sure why. I've followed all the instructions to troubleshoot the phone but still nothing. Anyone know why this might be happening?

tarainnes by Great Neighbour / Super Voisin
  • 67 Views
  • 3 replies
  • 0 Bravos

Resolved! Phone compatibility link is not working

At: https://www.publicmobile.ca/en/ab/sim-cardthe drop-down arrow for checking phone compatibility does not work.I tried two different browsers with the same result.

musicollector by Great Citizen / Super Citoyen
  • 62 Views
  • 4 replies
  • 0 Bravos
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