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Forum Posts

Order Mobile Phone track

Hi, On the 14/01 (three days ago) I ordered a refurbished Samsun Galaxy S9. I want to know how I can track that order, being that is far more valuable than a simple SIM card I think it is prudent to have the chance to track the order and make sure to...

Lautaro by Great Neighbour / Super Voisin
  • 81 Views
  • 4 replies
  • 0 Bravos

Phone is SIM Network locked

I just bought a plan, and inserted the SIM card. The phone is NOT locked according to Virgin (old provider). I'm prompted to "Enter Network Lock Control Key" to Unlock. IN the meantime, I'm not connected to the network. Is public mobile supposed to p...

guy_sprung by Great Neighbour / Super Voisin
  • 117 Views
  • 12 replies
  • 0 Bravos

PUK CODE

this service is disgraceful i have service with publicmobile my phone is asking for a PUK code someone contact me so i can unlock

Resolved! Buy a Phone with public mobile

Hi guys, I searched how to buy phones through PB plans, and I reached out to this link: https://www.publicmobile.ca/en/bc/phone-section#phone-start. The main question is that if I want to buy, e.g., iPhone 13 pro, PB doesn't have any offer? All the p...

Son73 by Good Citizen / Bon Citoyen
  • 58 Views
  • 3 replies
  • 0 Bravos

Changed number

I just discovered my phone number changed and that wasn’t my wish, so how do I get my old number back? Thanks

Betyourlife by Great Neighbour / Super Voisin
  • 77 Views
  • 4 replies
  • 0 Bravos

Resolved! Ported number from Rogers unable to receive incoming calls

I signed up with Public Mobile on Jan. 11/22. During activation I selected the option to port my phone number from Rogers. After activation I was immediately able to make outgoing calls, receive email and can communicate by text messages. However, I ...

Ninny by Good Citizen / Bon Citoyen
  • 366 Views
  • 27 replies
  • 2 Bravos

SIM NOT WORKING

Spent 80$ n a sim just for the data to work and no number on it

Karmaniz by Great Neighbour / Super Voisin
  • 58 Views
  • 6 replies
  • 0 Bravos

Resolved! compatibility

Sorry, but does anyone know if this phone is compatible? Can't find its exact match in the list. Thank you! Motorola Moto G Play (2021) 32GB 6.5" Display 5000mAh Long Lasting Battery XT2093-3 Unlocked Smartphone

Lise01 by Great Neighbour / Super Voisin
  • 114 Views
  • 6 replies
  • 0 Bravos

Can’t login

i can’t signed to my account because I think something is wrong, I put my email address and password that I remember but I couldn’t sign in to my account, also when I try to reset the password I couldn’t because I forget my security questions, please...

harsin by Great Neighbour / Super Voisin
  • 81 Views
  • 9 replies
  • 0 Bravos

Message send failure in a group message

When sending a group message using iPhone 11, does the message send failure happen only to the invalid numbers or everyone in the group? Happy new year and thanks, Helen

Liuhelen by Great Neighbour / Super Voisin
  • 70 Views
  • 6 replies
  • 0 Bravos

Phone will not turn on

Hello community, even though my LG phone was charged, the screen is black and I cannot turn on phone. There is a small flashing light top left hand corner on phone. Is the battery dead? Tku Cathy63

Cathy63 by Great Neighbour / Super Voisin
  • 60 Views
  • 5 replies
  • 0 Bravos

Resolved! Fine tuning the Data settings on my phone

Data Saver on.What apps need unrestricted data access?Carrier and Summit IMS Service show as enabled by default.Anything else I should enable? I want to save on data but notat the expense of functionality.Thanks.

Hollinger by Great Neighbour / Super Voisin
  • 72 Views
  • 5 replies
  • 1 Bravos

PUK Code

I need to get in contact with someone asap! I need to fix my phone...

Resolved! new used phone

I have just received my new phone (used) from Public Mobile but cannot use it yet as I don't have a SIM card. My question is that I notice that the home button is not at all mobile, in other words it seems jammed...is that normal? I am wondering if t...

pdolphin by Good Citizen / Bon Citoyen
  • 97 Views
  • 7 replies
  • 0 Bravos

New phone

Hello,I have an account but recently deactivated it because my device was stolen. I ordered a new used phone from you that arrived today, but it did not come with a new SIM card, which is indicated on the phone page as part of the deal with buying a ...

pdolphin by Good Citizen / Bon Citoyen
  • 147 Views
  • 14 replies
  • 0 Bravos

Network

Not available- phone not allowed.  SIM works fine in a different device.

Bought a phone from your site, and it does not work.

Hello, I purchased a phone off your site for reusable phones. I received a cell phone only to see that the touch screen doesn't work, so I cannot use it. What are the steps for me to receive a refund for my purchase or to receive a new phone replacem...

Rozzebud by Great Neighbour / Super Voisin
  • 92 Views
  • 6 replies
  • 0 Bravos

Resolved! Re: Certified Pre-Owned Phones: F.A.Q

I tried to place an order for Certified Pre-Order ZTE Cymbal 2 (free sim card included) today but all I managed to order is the $10 plus tax SIM card. I need this phone and I want a flip phone. I am able to show up for curbside pick up at like the cl...

Itsmynumber by Good Citizen / Bon Citoyen
  • 106 Views
  • 7 replies
  • 0 Bravos

Phone compatibility

I am looking to purchase another phone and came across the Blu v90 and I was wondering if it is compatible with PM? Thanks

dboychuk by Great Neighbour / Super Voisin
  • 84 Views
  • 5 replies
  • 0 Bravos

Phone software way out of date

I purchased a Huawei P20 Pro mainly for the camera but it has Emui 8 and Android 8 as it's software, both being way out of date. Checking for updates constantly says up to date. How can I update my phone software?

DocVW by Great Neighbour / Super Voisin
  • 101 Views
  • 9 replies
  • 0 Bravos
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