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Forum Posts

Certify Pre-owned Phone fail delivery - lost in mail

I bought a CPO on line on Jan 10/23 the delivery through UPS have been a nightmare. No-one give me correct information about where is the phone. The carrier says that the package was sended back to the sender. And Public Mobile CS_Agent says the pack...

PattyG by Good Citizen / Bon Citoyen
  • 266 Views
  • 16 replies
  • 0 Bravos

Resolved! Get new sim but keep old number

Sim card/phone got submerged in fuel. If I get a replacement sim card from Public can I keep the same number? And how do I order a replacement sim card?

AdamGlass by Good Citizen / Bon Citoyen
  • 213 Views
  • 10 replies
  • 0 Bravos

only $4 SIM folks, canadian cell supplies

https://canadiancellsupplies.com/products/multi-sim-card-for-standard-micro-nano-devices-prepaid-subscribe-plans-for-public-mobile?_pos=1&_sid=6fb479669&_ss=r Edit; might have shipping fee

yackinlyn by Model Citizen / Citoyen Modèle
  • 205 Views
  • 18 replies
  • 5 Bravos

Resolved! phone number

didn't receive my phone i ordered dec 19th charged my master card $44.85....is there an ACTUAL PHONE NUMBER WITH A ACTUAL PERSON THAT CAN FIX THIS.

kalvinator77 by Great Neighbour / Super Voisin
  • 102 Views
  • 4 replies
  • 0 Bravos

Return a phone

I was wondering how does a person return a phone if they wanna get a refund that I just got in the mail.

Joshentz by Great Neighbour / Super Voisin
  • 101 Views
  • 4 replies
  • 0 Bravos

Resolved! SIM card

Help please. is there anywhere to buy SIM cards in store anymore don’t want to wait for online order?

Tablet by Great Neighbour / Super Voisin
  • 118 Views
  • 6 replies
  • 0 Bravos

Resolved! Bonus SIM - availabile in store?

Hi, I am looking to get SIM cards for 2 - 3 kids. I see if I buy one online, a second would be free as a bonus. Is this promotion also available in store?

EdApeman by Great Neighbour / Super Voisin
  • 154 Views
  • 5 replies
  • 1 Bravos

Resolved! Can I? Can’t I? If I can’t, why not??

Why can we not buy a SIM card replacement using our account balance? Well, really I don’t want to hear the “why not” theories. Would it make sense to have that option to buy that way? Or for a phone as well?

Address not updated

Hi good day i ordered a sim more than a week ago but i think it was delivered at my old address because i havent updated my address in my profile will it be able to delivered to my address if no one picked it up from my old address because no one liv...

breinmaldo by Great Neighbour / Super Voisin
  • 103 Views
  • 5 replies
  • 0 Bravos

Re: refund and renewal

I need a refund of $70 back… for the $20 ad on plan and I also accidentally charged my card twice for $56 twice for my current plan. I also need for my plan to be renewed before the due date. I am unable to do it from my account.

Shanique by Great Neighbour / Super Voisin
  • 95 Views
  • 3 replies
  • 1 Bravos

Sim card order problem

Hi , i bought 2 sims cards November 8 , 2022 , this is November 26 , 2022 and i dont receive my sim cards , whats going on ?

FranklinBoss by Good Citizen / Bon Citoyen
  • 123 Views
  • 4 replies
  • 0 Bravos

ISO: Wholesale Public Mobile SIM Cards

I own a Cell Phone Repair Shop, and I sell alot of used devices, Plans and SIM Cards. So before Public Mobile decided to make the full switch to Self Serve, I used to be Authorized with them and I was able to buy SIM Cards wholesale directly from PM,...

koen4224 by Model Citizen / Citoyen Modèle
  • 369 Views
  • 15 replies
  • 1 Bravos

Resolved! Black Friday sale

I received a promotional e-mail advertising a Samsung A13 phone for $199.0, when I click on Buy now the price is $259.00. I would like to buy this phone, please advise.?

embacher by Good Citizen / Bon Citoyen
  • 158 Views
  • 6 replies
  • 0 Bravos

Resolved! Cancel Sim Card Purcahse

Hi, I ordered a sim card online however I went in-store to purchase a sim card so I wouldn't have to wait. How can I cancel the online order? Cheers.

Uberawr by Great Neighbour / Super Voisin
  • 185 Views
  • 4 replies
  • 0 Bravos

Friend referral code activation impossibility (a cautionary tale)

I wish Public Mobile would stop sending me info on 'special deals' to refer a friend, when it is impossible to use the referral code. Has anyone else had this problem?I 'referred a friend' before the October 31st deadline to hopefully take advantage ...

Chieflief by Great Neighbour / Super Voisin
  • 192 Views
  • 4 replies
  • 0 Bravos

Resolved! Selling Public Mobile SIM Card

Hi Everybody !Can I buy some Public Mobile SIM cards from Public Mobile or stores and sell them to friends in our community?

sadek by Good Citizen / Bon Citoyen
  • 149 Views
  • 2 replies
  • 1 Bravos

Resolved! PHONE LOST

Hi My phone lost somewhere how can i get new sim card ? 

vraj31 by Great Neighbour / Super Voisin
  • 125 Views
  • 4 replies
  • 0 Bravos

Resolved! Refund

I have ordered SIM card online. My card is charged but I got an email that the payment was not processed. Please advise on this issue.

paulgatkek by Great Neighbour / Super Voisin
  • 220 Views
  • 8 replies
  • 0 Bravos

Resolved! problems purchasing phones

I currently have one public mobile account and want a second for my wife. Also our phone is dying. So we want to buy 2 phones and one sim card. The store won't let me do it. It says you can only purchase a maximum of 2 phones.

Resolved! Referral reward taken by kiosk worker

Hi, I signed up for public mobile in June. My wife has a account, so I asked the kiosk cellphone agent to ensure my wife was getting the referral, but I wasn’t sure what her code was. The lady asked another person to help and we got a code. When I ju...

TroyM by Good Citizen / Bon Citoyen
  • 651 Views
  • 26 replies
  • 1 Bravos

where to buy a SIM card (Brampton, ON)

Good Day everyone, Where can I get a SIM card to buy, I am in Brampton, ON. Amazon is out of stock and it seems as there is some delivery problem purchasing online. Thanks

kltt by Good Citizen / Bon Citoyen
  • 210 Views
  • 7 replies
  • 0 Bravos

Resolved! New SIM card

I ordered a new SIM card but it has not been delivered. Can I cancel the order and purchase one at a local Telus store

Chrisleggs67 by Great Neighbour / Super Voisin
  • 258 Views
  • 6 replies
  • 0 Bravos
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