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Forum Posts

Resolved! referral credits did not come

I purchased a sim card on April 26 in a kiosk of Bridlewood mall, but both of us still did not get $10 credit or messages. The registration was done by the guy in the kiosk. And now he is gone and another girl there said they are non business of this...

lubecca by Good Citizen / Bon Citoyen
  • 106 Views
  • 9 replies
  • 0 Bravos

Resolved! Sim not arrived

Yeah I ordered a sim on the 19th of April and it still hasn't arrived , I talked to the customer support agents of public mobile via community DM and they said they can send me another one or I can go pick up one at a store or kiosk , first of all yo...

Mangat7 by Great Neighbour / Super Voisin
  • 97 Views
  • 7 replies
  • 0 Bravos

Resolved! SIM Card

I ordered a new SIM card - Triple Punch SIM Card × 1, but up to date, I have not received the SIM Got notification on Mar 23/2022 that it's been shipped but i have not received itThe order number - 288176

Shola by Great Neighbour / Super Voisin
  • 103 Views
  • 5 replies
  • 0 Bravos

$1.99 Public Mobile SIM cards

Canadian Cell Supplies has public mobile SIM cards on sale for $1.99 for a limited time. Free shipping via Canada Post. https://canadiancellsupplies.com/collections/latest-products/products/public-mobile-multi-sim-card-3-in-1-standard-micro-nano-lte-...

Resolved! My Cell Phone hasn't Arrived after 1 Month of Purchasing it online.

I posted a post a while ago, maybe even one month ago about how I still haven't received word or delivery of my cell phone that I had purchased on February 24th, 2022. As an update, I decided then to contact a customer service agent who then helped m...

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PaulP2 by Good Citizen / Bon Citoyen
  • 204 Views
  • 10 replies
  • 1 Bravos

Resolved! Lost the SIM card

Hi FolksI lost my SIM card with an activated plan before create MyAccount. Could I transfer the plan to another number through a store?

Sidneymva by Great Neighbour / Super Voisin
  • 160 Views
  • 6 replies
  • 0 Bravos

Resolved! shipping info???

i ordered a phone from Public on Saturday but still havent received any shipping information. Will I, or does the phone just show up?

JAYLEN_ by Great Neighbour / Super Voisin
  • 83 Views
  • 2 replies
  • 0 Bravos

Resolved! SIN card

I lose my SIN card.How can I buy the SIN card with my old number?

DanhongChen by Great Neighbour / Super Voisin
  • 136 Views
  • 5 replies
  • 0 Bravos

Resolved! Where is my order?

Hi, The 26th of January I ordered a Public SIM mobile (Order 282772), and then I received an email saying the following: "Your order is confirmedWe’ve accepted your order, and we’re getting it ready. Come back to this page for updates on your shipmen...

sergioj by Good Citizen / Bon Citoyen
  • 207 Views
  • 10 replies
  • 0 Bravos

Resolved! I Purchased a Cell Phone Online and It hasnt arrived yet

I have the confirmation email from the purchase and my shipping address is typed in correctly. The purchase was on February 24th, Thursday and it said 3-7 Business days. It has been 8 Business days already and the cell phone hasnt arrived still. I'm ...

PaulP2 by Good Citizen / Bon Citoyen
  • 84 Views
  • 3 replies
  • 0 Bravos

Resolved! Phone order cancelled as PM suspects fraudulent

So 3 family members use public mobile for years now... Trying to order 2 used phones and Public Mobile cancelled order (Wife's phone old iphone 7 glitching and 15 year old has decided to replace old hand me down... I was told to post here... also it ...

thedjjack by Good Citizen / Bon Citoyen
  • 293 Views
  • 16 replies
  • 0 Bravos

Resolved! Online order cancellation

Does anybody know how to cancel an online order? I order a certified phone today and I like to cancel the order. Thanks

jgaoshmu by Great Neighbour / Super Voisin
  • 110 Views
  • 4 replies
  • 0 Bravos

Resolved! Phone Order 2xxxxx

Hey there, This phone was purchased 8 days ago and has not been shipped yet. Is there a problem, and if so, should I cancel and order from another supplier? ThanksMike Edit by Dunkman: removed personal information

Byrnemjb344 by Great Neighbour / Super Voisin
  • 97 Views
  • 3 replies
  • 0 Bravos

Return

They have now closed my ticket four times return to phone I don’t want to me and accuse me of not sending all the parts back I have pictures of everything and now they’ve just closed another ticket and I don’t know what to do now

Jet71 by Good Citizen / Bon Citoyen
  • 233 Views
  • 12 replies
  • 1 Bravos

Resolved! Does Public Mobile work for the Samsung Galaxy S22+

Hi all, I'm new to Public Mobile and looking for a new service to buy. I'm looking into purchasing the Samsung Galaxy S22+ and was wondering does Public Mobile service work for the phone. I looked at their phone completability and seems they haven't ...

MatthewV by Good Citizen / Bon Citoyen
  • 278 Views
  • 11 replies
  • 2 Bravos

Resolved! Lost phone

Hello i ordered a phone Sumsung A12 to replace my phone and it got sent to UPS in Calgary and they returned it to Sender because they dont like P0 boxes. I expected it to go through Canada Post. How can i either get my new phone or get my money back

Krubby_mike by Great Neighbour / Super Voisin
  • 129 Views
  • 6 replies
  • 0 Bravos

Resolved! SIM Card ordered on Dec 2, 2021 -- still not here Feb 7, 2022

According to an email from Public Mobile, my SIM card was sent out on Dec 2, 2021. Estimated delivery date was December 21, 2021. I actually forgot all about it until seeing its charge on a PayPal statement. It is now February 7, 2022 and it's still ...

Wildflower by Great Neighbour / Super Voisin
  • 93 Views
  • 4 replies
  • 0 Bravos

Phone purchase

Hi there - how can I get an official tax receipt for my phone purchase. Also, no SIM card was included even though the purchase indicated a SIM would be included. If any of the Customer Service reps can get back to me that would be greatly appreciate...

Joey_1975 by Good Citizen / Bon Citoyen
  • 81 Views
  • 4 replies
  • 0 Bravos

Resolved! SIM Carda

When I purchased my SIM Card to join Public Mobile I received two SIM cards. What is the second one for?

Linda21 by Great Neighbour / Super Voisin
  • 144 Views
  • 9 replies
  • 0 Bravos

Resolved! Cancel Order

I ordered a iPhone 8 from PM this morning and would like to cancel that order but order the iPhone 8plus instead. Is that possible?? I didn’t notice at the time that the 8+ was available?? Suggestions?? Thank you.

SW1 by Good Citizen / Bon Citoyen
  • 128 Views
  • 4 replies
  • 0 Bravos

Resolved! At eddy no sim with iPhone order

I am not sure how to talk with eddy but I need to a swerve his last question regarding missing shipment of sim card . I did authenticate my account as requested. Just need next step please

gillesmartin by Good Citizen / Bon Citoyen
  • 175 Views
  • 6 replies
  • 0 Bravos

Resolved! No bonus free SIM received

Hi, after I ordered a SIM card, I got an email noting that I would get a bonus SIM card in addition to my order. When the package arrived, there was only one SIM card...

myelinsheath by Good Citizen / Bon Citoyen
  • 126 Views
  • 4 replies
  • 0 Bravos

Resolved! SIM card

Received my SIM card today and activated it but was told by email last week that an extra free SIM would be delivered which I could use as I like. There was only one SIM in the envelope. Was planning on giving it to my granddaughter. Is there any way...

Geripon by Great Neighbour / Super Voisin
  • 98 Views
  • 2 replies
  • 0 Bravos
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