Community

Priority · 08-15-2025

Hello Community, I have a few concerns regarding this Network Upgrade. The messages and calls Telus is making to Public Mobile Users is concerning not only me but some of the Friends & Family that I have referred.Here is the message below.'Public Mob...

Priority · 05-10-2024

How long will it take for an e-SIM to Activate on an iPhone 14?I installed it, and it's said activating for over 10 minutes. Tried restarting the phone and airplane mode, but neither worked.Still SOS Only/Activating in settings.

Priority · 04-08-2024

Why is this Account refusing to use the Available Funds and show that the subscription has been updated for another month?It took foorever to load but when when it did finally sign in, it asked me to subscribe with Current Plan, or new one. I do it w...

Priority · 04-08-2024

I have multiple Accounts between myself and my family, for one of them I recently turned off Pre-Authorized Payments off for since I didn't need this line for over a month so I decided to shut it off and save some money temporarily.I see a charge on ...

Priority · 04-08-2024

Recently there has been a few of my Referrals that have asked me why they aren't getting Verification codes, Appointment Notifications, and even some regular text messages that haven't been coming through from people who have proof of texting them, a...

Priority · 05-10-2024

I notice this often happens to my own accounts on the renewal day, but I usually give it 1-2 days and it usually resolves itself.

Priority · 05-10-2024

2/5 times you call 611, it will either be an Aircall or hang up on you. Sometimes you'll even hear real people talking to you, it's like 611 is redirecting somewhere it shouldn't be.I adressed this last year, and even made videos of this happening, b...

Priority · 05-10-2024

After a while we got an 'e-SIM not Activated' for Primary, and then it let us delete it so now secondary is primary like I wanted.It has been a while, and i only post when I've tried everything I can think of. Thanks for your help @softech

Priority · 05-10-2024

@softech so that worked, it now shows a Primary and Secondary SIM, everything is working aside fron Texting because it forcing us to use Primary for messages, even when we select to send from Secondary(the working one).How can I delete Primary so onl...

Priority · 05-10-2024

Thanks, trying that now. It charged me $5 again so I'll ask CSA to refund it after we get it all working.

Community

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User Activity

3G Shutdown.

E-SIM Activating...

Suspended with Funds?

Automatic Payments.

2FA, SMS & Shortcode Issues.

Re: My rewards page is showing incorrect information!

Re: Public Mobile *611 (611) issues (VIDEO)

Re: E-SIM Activating...

Re: E-SIM Activating...

Re: E-SIM Activating...