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KellyH1
Great Neighbour / Super Voisin
since
04-15-2024
9 hours ago
User Statistics
4
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0
Solutions
1
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3
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About KellyH1
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Posts
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Double Charge
10 hours ago
My credit card was charged twice on the same day for my monthly payment. Looking for assistance to rectify. Thanks.
Re: Double Charge
9 hours ago
Thanks! I did actually select the "Change on Renewal" option when I made the change several weeks ago which is why I only expected one (new fee) charge on the renewal date. Interesting. Will wait to hear from PM. Thanks.
Re: Double Charge
9 hours ago
Hi! Yes, there was a plan change that came into effect on that renewal date.
Re: Double Charge
10 hours ago
Thank you. Both are posted charges from a week ago. I've created a ticket. Thanks, again!
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