4 hours ago
4 hours ago
hi @helpplease123 sim card usually takes 5 days to 3 weeks for delivery
check with support agent and they might be able to let you yo buy another one from local Telus or Koodo store and they will reimburse you
message them here
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
4 hours ago - last edited 4 hours ago
Your SIM will be shipped by Canada Post standard letter with no tracking.
You can contact a CS_Agent but They can Only tell you it was shipped out. It normally takes 10 business days to 3 weeks to arrive.
4 hours ago
@helpplease123 wrote:Is there anyone who can help me?
Hey @helpplease123 Sadly there is no way to track the SIM card delivery date as it's sent snail mail.
If you need a physical SIM, Amazon sells them. Click on AMAZON for the link.
Or locations near you that have a SIM. TELUS STORES
4 hours ago - last edited 4 hours ago
@helpplease123 No unfortunately, , there’s no tracking number and thru Canada post , most folks see it with in 10 business days some have reported up to 3 weeks of its over 10 business days you can ask support for a update
send a private message To CS_Agent
⬇️⬇️⬇️⬇️⬇️Link below ⬇️⬇️⬇️⬇️⬇️
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437