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mobile data

Teebok
Great Neighbour / Super Voisin

Did anyone else's mobile data just drop? I can't connect no matter what I do.

4 REPLIES 4

will13am
Oracle
Oracle

@Teebok , no issues with any aspects of the service today.  Is it just mobile data that is affected for you?  Check your phone settings to see if there is mobile data usage limit set and whether it has been reached.  Check also the usage in your online account to ensure that included usage has not been consumed.  

hairbag1
Mayor / Maire

@Teebok 

working fine for me in BC. Log in to your account to make sure you still have data to use...,maybe you run outta data until next regular plan renewal.

slusagm
Town Hero / Héro de la Ville

your voice calls work? 

did you reboot your phone? Reboot it once and click Reset All Networks.  And  try your sim using a different phone, maybe a phone problem

hTideGnow
Mayor / Maire

HI @Teebok what phone you have?  where are you?  My Data is working

did you login My Account and check if you used up all data

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