Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
My voice calls aren't going through in USA. I try to make a call, but after a few seconds it ends without dialing. I have data in USA that works.I thought my regular plan covered this and I also purchased an add on to see if that would fix it.
Looking to get cell phones and plans for a few employees. Who can I talk to about that?
Hello!Is it possible to get a plan or change a setting where I can get a flip phone on a plan that CAN'T make outgoing calls? It can only accept incoming calls. Even preferably only incoming calls from certain numbers?Thanks
hii am thinking to subscribe to https://subscribe.publicmobile.ca/en/on/activation/plans/50GB-5Gspeed14is it any string attached? 2 year contract? can i transfer my phone number to it? or it will be a new line?
I'm thinking to switch from the old $120/90 days 12 GB plan to the $29/30 days 20 GB promotion plan.I understand there is nothing we can do about being forced to move to the new Reward Points system.But will I lose all my current add-ons? I'm not so ...
It's ridiculous. I'm trying to renew my plan and can't, because my credit card expired, so it's locking me out of inputting another one? I've disabled everything that might block me from doing it, but I can't even change the plan successfully. What's...
wondering if I can switch to another subscription with $24?
Hello, With the promotion the SIM card was to be free however I had to travel an hour away and pay for it. I was expecting a credit for it when I signed up however that did not happen. Please advise.
I have the 50GB Canada-US plan. Is there anything I need to do in advance in order to use the plan in the United States? Thanks!
Shortly after I signed up I noticed a $24 plan that's the same as mine but with 4GB of data instead of 1GB. I haven't been able to find a way to switch to that plan. I've only been a subscriber for a few months.
I got a phone plan with eSIM but doesn’t work. I bought a physical sim. How can I switch my subscription to physical sim
Without notice or reason the price of my plan almost doubled and I wouldnt have known except I logged in for one rare moment. I need an expla
I am currently in 90 days plan which ends on June 24, 2024. I will be out of country for about 40 days starting from May 1 until June 10. If I unsubscribed my plan on April 30 and then subscribed again on June 10, will my plan gets extended for 40 da...
I'm going to Los Angeles next week. I have a free calling to the US plan. Will my phone work there? Will there be roaming charges?
this company is sucks. note you can't activate your sim with out a credit card
If I have Canada USA plan and reside in Canada can I whike I am visiting USA make calls to Canada or use my data in USA without charges.
Does the $29/month with 20GB for all subscriber?
I explained in detail in a recent ticket to resolve the Esim and authentication issue. When I logged into my account the Authentication issue still presented itself.Please take strong note that the app is locked into the authentication screen, it doe...
I have been a user of Public Mobile for a number of years and am now paying $33 a month for 15 GB.Public Mobile now offer For a limited time, subscribe to a 20GB plan for only $29/month. and I would like to know how I can take advantage of this.
Currently I pay $34 monthly but after discounts $28. So I was browsing around to see if worth switching to the $29 plan for 4G. That could bring me down to $23 (although rewards are changing?$. Thoughts? It renews April 1. I’ve only just noticed the ...
I had set a subscription change on my renewal on March 21st, but I was charged on March 19th for my current subscription then. On March 21st, the new subscription was activated and I was charged for it again. Does anyone know how I can get a refund?
I will be visiting the United States for a few months later this year & was planning to change my subscription to the Canada US plan. If I do take this plan, will roaming charges be added while I am down there or does this plan cover me??
Hello,I am thinking of changing subscription to a better deal.I have some bonus datas and 2 of 500 minutes international calls.I don't really need the bonus data when I switch but International calls min.I also like to know if I keep Rewards I curre...
UPDATE: Problem solved but still a mystery. Turns out Roaming was turned off on his phone and is now working when he turned it on. The mystery is that his Canada/US plan had been working for the 3 months he has been in Florida with Roaming turned off...
I subscribed the US/Canada data plan. Do I need to do anything to continue to use the data when I enter US? Thanks
How can I change my plan
Hello Community,I ordered the $40 75GB CDA/US plan last week. SIM card arrived yesterday and I activated it today. My account shows the plan as Unlimited CDA minutes. Is it normal for the CDA/US plans to not show anything about the US minutes?Wonderi...
on my s23 ultra 5g top speed was 280 normally about 230-250 . Am I slow on 5g?
I am moving to calgary but want to keep my qc number. how to add a 2nd subscription with a calgary number?
