2 hours ago
I just saw a $19 plan with 1GB data at 4G speed on my page when I was on change subscription page. I added it to my basket but chose from this month (I just paid for the month today) thinking it will refund me the difference. But it wanted me to pay the full amount for the new plan again. I wanted to make it from the next month. When I went back to the change subscription page, the $19 plan disappeared. It did not show up even after I cleared my basket....how can I see that again so I can change my subscription....?
an hour ago - last edited an hour ago
PM is a prepaid service therefore no refund. You must have picked to switch plan NOW because it will switch instantly and you have surrendered all unused days. The plan you picked would have disappeared from your optional plans available.
If you have picked to switch on your next renewal date then your old plan will stop and your new plan will take over.