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erotavlas · 03-07-2026

I was looking over my credit card statement before paying it this month and noticed two identical charges for my monthly plan on February 5th. This is a mistake and I would like a refund for the erroneous charge. How can I get a refund?

erotavlas · 05-11-2025

I have the $34 Canada wide plan with 50Gb data. I was thinking to upgrade to get the extra data but just wanted to make sure it's the same features as the new one. When I click to change subscription I don't see anything stated about unlimited inte...

erotavlas · 03-14-2025

Text message i received is below. Am I supposed to get a new device? Are they asking us to switch to Telus? What is going, I'm confused. Also why is this being sent only 3 days before leaving us scrambling?"Public Mobile here.We are making upgrades...

erotavlas · 05-12-2024

I am already aware of the changes since Feb 2024 that causes some older phones to no longer be supported for MMS and required APN updates to resolve. My situation is still as follows.I can send and receive regular text messagesI can send picture and...

erotavlas · 04-24-2023

Hi, I originally had the 12GB for 3mo plan and switch to the the new promotion of 15GB for $40. Mu billing cycle is on the 22 of the month, I was last charged in January 22 for three months ending on April 22When I switched plans I chose the option t...

erotavlas · 03-07-2026

Thanks, I wasn't aware of the chat bubble thing on the bottom was used to create a support ticket. I was able to do so. And yes the charge shows up twice on the credit card statement, so it's definitely a mistake.

erotavlas · 05-11-2025

@hTideGnow So by default it's included now in all plans, and that's why they don't explicitly say it like they used to in the older plans?

erotavlas · 05-11-2025

@Phil_Adelphus Sorry I had to add some more clarifications to my original post. The reason I posted is because the plan features appear different from the 'Shop' page and the one I see when I click 'Change Subscription' I was wondering if they are ...

erotavlas · 05-11-2025

@Phil_Adelphus Yes it shows up for me, I just checked again.

erotavlas · 04-06-2025

Phone (calls and data connection) still working perfectly fine. My phone has both 800 and 1900 bands so I guess it wasn't affected too much, I'm also in the greater toronto area with good coverage. haven't travelled out of the city to compare covera...

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My credit card was charged twice in February, how can I get a refund for one of the charges?

Is the new 60Gb $34 5G Canada wide plan the same features as the previous one with 50Gb?

What is going on with the network on March 17? Received SMS about possible connectivity issues

I can send MMS but I can't receive MMS

Question about recent charge after changing plans

Re: My credit card was charged twice in February, how can I get a refund for one of the charges?

Re: Is the new 60Gb $34 5G Canada wide plan the same features as the previous one with 50Gb?

Re: Is the new 60Gb $34 5G Canada wide plan the same features as the previous one with 50Gb?

Re: Is the new 60Gb $34 5G Canada wide plan the same features as the previous one with 50Gb?

Re: What is going on with the network on March 17? Received SMS about possible connectivity issues