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erotavlas

I'm just curious what happens if we don't upgrade our device by the March 1st 2027 deadline? And we still have not transferred our SIM to a compatible phone.

erotavlas · 03-07-2026

I was looking over my credit card statement before paying it this month and noticed two identical charges for my monthly plan on February 5th. This is a mistake and I would like a refund for the erroneous charge. How can I get a refund?

erotavlas · 05-11-2025

I have the $34 Canada wide plan with 50Gb data. I was thinking to upgrade to get the extra data but just wanted to make sure it's the same features as the new one. When I click to change subscription I don't see anything stated about unlimited inte...

erotavlas · 03-14-2025

Text message i received is below. Am I supposed to get a new device? Are they asking us to switch to Telus? What is going, I'm confused. Also why is this being sent only 3 days before leaving us scrambling?"Public Mobile here.We are making upgrades...

erotavlas · 05-12-2024

I am already aware of the changes since Feb 2024 that causes some older phones to no longer be supported for MMS and required APN updates to resolve. My situation is still as follows.I can send and receive regular text messagesI can send picture and...

erotavlas

I looked through it but it didn't fully answer my question. It only mentions not being able to make calls or access 911. I guess my question is also about the plan and payment itself. Will our plan get deactivated if SIM isn't transferred to compa...

erotavlas · 03-07-2026

Thanks, I wasn't aware of the chat bubble thing on the bottom was used to create a support ticket. I was able to do so. And yes the charge shows up twice on the credit card statement, so it's definitely a mistake.

erotavlas · 05-11-2025

@hTideGnow So by default it's included now in all plans, and that's why they don't explicitly say it like they used to in the older plans?

erotavlas · 05-11-2025

@Phil_Adelphus Sorry I had to add some more clarifications to my original post. The reason I posted is because the plan features appear different from the 'Shop' page and the one I see when I click 'Change Subscription' I was wondering if they are ...

erotavlas · 05-11-2025

@Phil_Adelphus Yes it shows up for me, I just checked again.

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What happens if we don't upgrade our 3G phone by March 1st 2027?

My credit card was charged twice in February, how can I get a refund for one of the charges?

Is the new 60Gb $34 5G Canada wide plan the same features as the previous one with 50Gb?

What is going on with the network on March 17? Received SMS about possible connectivity issues

I can send MMS but I can't receive MMS

Re: What happens if we don't upgrade our 3G phone by March 1st 2027?

Re: My credit card was charged twice in February, how can I get a refund for one of the charges?

Re: Is the new 60Gb $34 5G Canada wide plan the same features as the previous one with 50Gb?

Re: Is the new 60Gb $34 5G Canada wide plan the same features as the previous one with 50Gb?

Re: Is the new 60Gb $34 5G Canada wide plan the same features as the previous one with 50Gb?