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Yummy · 07-17-2025

@CSA_PM wrote:Hello @ShanCarriere You can submit ticket by direct message:https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 A Customer Service Agent will reply to your community inbox here:https://productioncommun...

Yummy · 06-23-2025

As you can see, 7 seconds 'outgoing call' to my voice mailbox...The funny thing is - I did not call it... Any reasonable explanation why do I see that? And similar 'outgoing calls' occur every few days.I Never call my vmail (neither from mobile nor a...

Yummy · 06-11-2025

As title says:How to check if phone number is eligible for porting to Public Mobile?Basically moving phone number from any other than Telus family provider, Bell mobile, Bell land line, etc.It used to be a link to Koodo site to do that but it is not ...

Yummy · 03-27-2025

I just got an SMS from PM for an offer of 2GB for $19. Which is 100% increase in data comparing to regular $19 plan.But most likely offer is for for 'selected few'...?This is NOT a scam!

Yummy · 01-19-2025

I would like to hear REAL experience people had transferring REAL land line to current (active, few years existing) PM account.As land line cannot receive SMS what is going to happen if I proceed with porting in land line number.PLEASE, no theoretica...

Yummy

Porting number is not instantaneous. It might take even few hours to get your number ported to PM.Check your PM account to confirm what number do you have assigned. I believe you know that both accounts have to be active and in good standing in order...

Yummy

Contact Rogers to confirm status of your porting out number.If they say it is completed and they do not have your account contact PM support (send a direct message to CS_Agent) for them to verify what the problem is.I assume you put PM SIM into phone...

Yummy

- Check if your account is active and when is the next billing date- Reboot your phone- Check your physical SIM in another phone (eSIM? No luck with those)

Yummy

Are you a new customer?Is this first time you have this issue? Were bill payment worked before?Check you PM account to confirm service is active and what plan you subscribe to.Do a hard reboot of your phone and check again.If everything fails open a ...

Yummy

You better ask agent for this.Only add-ons, PM gifts and available funds will stay on your account after changing plans. Any promos or offers could be gone.

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Re: CS Unable to submit a ticket

Why I see 7 sec call to my voice mail when I did NOT do it?

How to check if phone number is eligible for porting to Public Mobile

New offer - $19, 2GB

Real experience of porting land line to Public Mobile needed, please

Re: transfer issue

Re: Android phone showing roger/tells network

Re: Calling

Re: No service

Re: Switching plans and keeping $5 monthly credit