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RavingRaven · 06-20-2024

My neighbour ordered a Sim card and plan in March and never recieved the Sim card. he ended up ordering a Sim card from Amazon but he now wants the $29/40GB plan instead of the $34/50GB plan that he ordered. Can he choose it when activating the Sim ...

RavingRaven · 06-16-2024

Does Public Mobile still send out data usage texts of 75% and 95% usage?I am trying to prove to an agent that my 4GB data add on promo just disappeared. I can prove my usage for the past 2 -30 day cycles (the 4GB add on disappeared sometime in May.) ...

RavingRaven · 06-11-2024

I've had a 4GB data add on on my account for ages listed under "My Promotions". It was there when I last logged in 10 days ago or so. I logged in just now and it's completely disappeared! I have just over 1MB remaining in plan data so there's no reas...

RavingRaven · 06-02-2024

Hi folks,Initially I was going to post about being unable to recieve the eversafe 2FA code except via email but then I asked my wife to text me. Sent but not recieved. Callers get: "The customer you are calling is not equipped to recieve incoming cal...

RavingRaven · 04-27-2024

Can anyone tell me which subscription expiration date is correct in our accounts? My overview says the 29th but my rewards page says the 28th?

RavingRaven

@lindalinda It sounds like you have your data limiter set in your phone for 1GB. Check your settings and change your data limiter to a higher setting.

RavingRaven

@Parferzoba12 I wish a password reset would be that easy but it isn't with eversafe. This solution worked for another member that was locked out for nearly a year.https://productioncommunity.publicmobile.ca/t5/Get-Support/Locked-Account/m-p/1153766/h...

RavingRaven

@Berl1 You submitted your port request through your account ? You can contact customer support for help but I would also call the porting department to see the status of your port. You maybe able to have them submit your port request if Bell has not ...

RavingRaven

@Madi3 If your account is showing active service try rebooting your phone. If Public Mobile still dies not show up try pwering off your phone, remove the Sim card and put it in another unlocked phone and reboot. Does Public Mobile show up? Power off ...

RavingRaven

@geoffp1138 Try switching to 4G LTE in your settings.

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Change plan at activation

Data usage texts

Missing Promo Add On

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Subscription Expiration Date

Re: 30 GB data loyalty offer not being upheld by Public Mobile. any suggestions to get it back?

Re: Locked out … and no help from an agent

Re: Home line transfer

Re: Transfer Number

Re: extremely slow 5g in Osoyoos BC