To resolve issues calling toll-free numbers on Public Mobile, start by toggling Airplane Mode on and off to refresh the network connection. If the issue persists, try changing your cellular network settings from "5G Auto" to 5G or LTE, or perform a R...
https://expert-messaging.publicmobile.ca/guest/pre-chatThey will send you a text when the chat is ready.For more information - https://productioncommunity.publicmobile.ca/t5/Announcements/Reminder-CS-Agent-profile-turndown/td-p/1463737
To download the official Public Mobile application, your device must be configured to either the Canadian Apple App Store or the Canadian Google Play Store. We strongly advise against sideloading the application from third-party sources, as this pose...
You cannot use your phone in the Dominican Republic with Public Mobile. Public Mobile is a prepaid provider whose roaming capabilities are strictly limited to Canada, the United States, and Mexico. Once you arrive at the airport or a local store in t...
Consistently dropping calls after a few minutes is a known and incredibly frustrating issue on the Public Mobile network. In many cases, it is tied to how your device handles VoLTE (Voice over LTE) provisioning on the Telus infrastructure. If a devic...
