If you log into your account, turn off autopay. It will then end at the end of this cycle. You will have 89 days to return to Canada to keep the same plan. If it's more than 90 days, you'll lose the plan and the number.If you really want to keep the ...
After porting your number from another carrier and having SMS issues on your iPhone, first try basic restarts and toggling iMessage/FaceTime; if that fails, reset network settings, check carrier settings, ensure your number is correct in Settings > P...
Hello @Jenny923 Since your porting out, it's up to Freedom Mobile to make all the moves. Public Mobile can't do anything.Please note, your account has to be active to be able to port. If it's not active, you can't port. But clearly you got a porting ...
Hello @Yiayia44 Did you download the public mobile app to finish off the account? It's needed to complete the activation.If you still wish to cancel and get a refund, you can contact a customer service agent this way.https://productioncommunity.publi...
Hello @Muhamad123 For issues with porting, contact customer service.https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437An agent will reply here.https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage
